Hotel Hot Springs di Tuscany, Italy

Excellent wide, clean and with a very good breakfast. Good quality price ratio

I booked a classic room, not in the main building, But the website did not explain this situation, and the other rooms in the main building are more beautiful, and it feels more advanced, it feels like a hotel. The classic room type is like a homestay, unlike the feeling of a hotel. It is a few steps away from the main building. There are two rooms in the classic room type. There is a public living room. It has to share the living room part with the guests in another room. Although the living room is basically not used... But it is not the feeling of a five-star four-star hotel at all. Although the hotel staff is courteous and the service is very good, I feel not satisfied with this room here, and I don’t attach expectations, because it seems to live in B&B. The room is clean, Breakfast to walk to the main building of the hotel opposite the place, not in the main building, but very close... Among them, the photo is to go up the stairs to enter the room after the door, and the public living room is outside the door. Lock the door is to pull the key out and put the key position (the electricity will be completely turned off), you can lock the door, lock it, and then put the door key back in place.

Super location and nice rooms. Unfortunately a lot of coach parties arrived during and stay so it was super busy. I actually caught covid from one of the party who coughed all over me :(( Also when I asked for a towel for poolside I was rudely spoken to. Breakfast nothing special and breakfast room too busy Would stay again but choose my time

Very nice and clean place Too bad I booked with incorrect information We chose believing that we could use the spa in the evening/night since with our commitments we couldn't use anything else Instead we discovered that it is a service that is only available on Thursdays and Saturdays But by now we had already paid and planned everything

Ho recentemente soggiornato presso questa struttura termale e, sfortunatamente, l’esperienza non ha soddisfatto le aspettative a causa di diverse criticità riscontrate. In primo luogo, la camera assegnata non disponeva di aria condizionata, un disagio significativo per me, che soffro il caldo anche a temperature moderate (circa 22 gradi). Inoltre, l’assenza di un estrattore d’aria nel bagno ha causato un accumulo di vapore e calore insopportabile dopo l’uso della doccia o dell’asciugacapelli, costringendomi ad aprire le finestre ogni volta che utilizzavo il bagno e prima di andare a dormire per rendere l’ambiente più vivibile. Un ulteriore problema si è verificato con l’erogazione dell’acqua nella doccia: per un certo periodo, l’acqua era praticamente inesistente, causando notevole frustrazione al mio partner, che si trovava a utilizzare la doccia in quel momento. Per quanto riguarda la colazione, i pancake non erano inclusi nel menu standard e dovevano essere acquistati a parte, . Il bar della piscina della struttura si è rivelato altrettanto problematico, con prezzi elevati e un servizio rallentato dalla presenza di poco personale, il che ha comportato tempi di attesa prolungati. Altri aspetti negativi includono la scarsa varietà di canali televisivi disponibili in camera, che ha limitato le opzioni di intrattenimento, e la presenza di polvere sul retro del letto, indicativa di una pulizia non accurata. In sintesi, l’esperienza è stata deludente a causa di carenze infrastrutturali, organizzative e di manutenzione. Raccomando alla gestione di migliorare le condizioni delle camere, come l’installazione di sistemi di ventilazione adeguati, aumentare il personale nel bar e ottimizzare i servizi offerti per garantire un soggiorno più confortevole ai futuri ospiti.

Hotel is 10 minute walk from the main train Station And easy walking distance to the main City atraction The hotel room is small size double, we had a room with a pool view and a balcony, very clean, bed linen are change evry day, pool is small, but we were lucky to find sunlounges when we need it, but most of the time the pool area was full. Breakfast îs very very good, plenty choices, quality food, fresh juices, even ice cream... 🙂 The only thing we prefered was a shower instead of bath and perhaps the bath panel bath longer lenght as the bath become a pool, the panel does not hold the water spray We love our stay with this place, and book again