Hotel Hot Springs di Gunma Prefecture, Japan

After I accidentally booked the wrong check-in date, the hotel was willing to change it unconditionally and the service attitude was very good.

A relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service. I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel. My platinum ring changed colour, may be due to the acidity of onsen water😂. The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.

Not so far grom yubatake . The hitel have shuttle bus from bus station to hotel and hotel to yubatake. Breakfast is night . Onsen outdoor is really good. The price also nice

All staff members are friendly and helpful, managed to communicate with both English and simple Japanese! They even helped to plan my itinerary for the day. All the meals were delicious and fresh with generous portion. WIll definitely visit again next time =)

Terdapat banyak hotel mata air panas yang serupa di bandar mata air panas Kusatsu Walaupun hotel ini mempunyai sejarah 120 tahun, ia adalah sangat rendah. Hiasan adalah hiasan mewah Jepun yang biasa Ia tidak membuatkan orang berasa mewah, tetapi butirannya sempurna. Ia adalah hotel yang baru diubah suai. Rakan-rakan yang suka hotel baru mesti tidak ketinggalan. Khususnya, terdapat dua orang kakitangan dari Nepal yang mesra, mesra dan memberikan perkhidmatan standard. Mereka mempunyai kualiti yang sama seperti wanita di kaunter penerimaan tetamu yang menerima saya. Mereka patut digalakkan. Sarapan pagi dan makan malam adalah sangat mewah dan bahagiannya sangat besar sehingga saya malangnya tidak pergi ke bar snek berhampiran untuk makan apa-apa. Ia hanya berjalan kaki selama tiga minit ke pusat bandar. Kolam air panas hotel ini sangat bersih dan kemas. Secara keseluruhan, walaupun harganya lebih mahal, ia pasti berbaloi dengan wang yang dicadangkan untuk rakan-rakan yang sukakan kebersihan untuk memilih hotel ini.

This is a fabulous place for an authentic Japanese holiday. The location is beautiful. The outdoor hot spring bathing area is clean and looks like a movie set. The included meals are generous in portion size and are delicious. Our room overlooked the river and it was great. Tatami floors and shoji screen windows. This is an old and historic place and does not cater to western norms. You sleep on futons on the floor. Only Japanese food is available. But it is a wonderful place to spend some time.

We have been travelling through asia for two months, and this might have been the best hotel of the entire holiday. The location is spectecular, nezt to a river and between all the volcano plumes, the staff is friendly and are very detailed about how everything works. But the onsens are the best. First of all, they are open 24/7, so you can go there whenever you want. But there are a lot of them, with different temperstures, and its directly next to the river, so the background sound of the flowing river makes it even more relaxing. There is also a seperated onsen in another part of the hotel, which has an inside and outside part. This hotel is a truly amazing hotel.

We had a very good overall experience at this onsen hotel. The atmosphere was relaxing, and we enjoyed our stay very much. We especially appreciated having an English-speaking staff member available — it made communication much easier and helped us feel more comfortable during our visit.

Generally the hotel has been renovated so it has clean and new facilities. However, some items like the TV is dated. It had a large carpark (free) if you are driving. The onsen is clean and modern. You can make use of their sister hotel’s onsen just next door. Free coffee and pastries provided in the afternoon. The hotel also provide Yukata and Japanese style slipper for guest. It would be better if they provided a basket instead of plastic bag for guest to carry their belongings around when going for bath.

My stay at Kamenoi Hotel Kusatsu was excellent. The onsen was very clean and quite spacious, making it a relaxing experience. The hotel also has a convenient shortcut that leads directly to the Yubatake pedestrian area, which is a big plus. Both breakfast and dinner were buffet-style with a wide variety of dishes — plenty of options and all very enjoyable. The service was great, and the room was comfortable to sleep in. The only downside is that there were a bit too few power outlets in the room, but it wasn’t a major problem. Overall, a fantastic stay and highly recommended for anyone visiting Kusatsu.