Hotel Hot Springs di Gunma Prefecture, Japan

I stayed at this onsen hostel and had a pleasant experience. The location is excellent—very convenient for exploring the area. The staff spoke English, which made communication smooth, and the place had a nice mix of Japanese and Western atmosphere. Everything was clean and comfortable. That said, I was hoping for a more traditional, authentic onsen experience. Still, it’s a great option for travelers looking for comfort and accessibility.

Excellent Hotel Review Staying at this hotel was an absolute delight! The room was spotlessly clean, cozy, and well‑equipped. The staff were incredibly friendly, attentive, and always ready to help with a warm smile. The location is perfect—quiet yet close to attractions and restaurants. The food was fresh and delicious with a great variety. I had a comfortable and memorable stay and will definitely return on my next visit. Highly recommended

We had a very good overall experience at this onsen hotel. The atmosphere was relaxing, and we enjoyed our stay very much. We especially appreciated having an English-speaking staff member available — it made communication much easier and helped us feel more comfortable during our visit.

Hotel staff was very nice & helpful. Convenient to the Centre of yukatake, lots of restaurants nearby. There is 2 other sister hotel that you can freely to enjoy the Onsen.

Room was ok sized but a bit far from the main attractions. Had a bus that brings u around. Hot sring is very hot.would appreciate that temperatures were displayed in large numbers and a clock in the shared bath to track.

A relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service. I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel. My platinum ring changed colour, may be due to the acidity of onsen water😂. The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.

My stay at Kamenoi Hotel Kusatsu was excellent. The onsen was very clean and quite spacious, making it a relaxing experience. The hotel also has a convenient shortcut that leads directly to the Yubatake pedestrian area, which is a big plus. Both breakfast and dinner were buffet-style with a wide variety of dishes — plenty of options and all very enjoyable. The service was great, and the room was comfortable to sleep in. The only downside is that there were a bit too few power outlets in the room, but it wasn’t a major problem. Overall, a fantastic stay and highly recommended for anyone visiting Kusatsu.

The hotel offered us a very nice experienced to stay in the classic yet cozy ambiance. With the staff is very helpful and knowledgeable and patient to answer all my inquiry and misunderstanding. The hotel itself is very interesting for me to explore and the onsen experienced is very nice and marvelous. The river view very scenic and everywhere I captured the photo it always turn out so great.

An excellent place to stay, even if just overnight. The hotel was easy to get to, with the shuttle bus running on a tight schedule. The staff were very attentive, friendly, and welcoming without feeling overbearing and were easily able to meet all our needs. The hot springs were very accessible and very romantic, and excellent in the snow. The food was amazing, with the service again being excellent, and the complimentary ice cream was very yummy. Will be easily considering staying again should I return to Japan. 11/10.

Clean hotel. Very near to Yubatake. Besides the hotel own onsen area, they also provided their sister hotel onsen bath, giving us a choice.