Hotel Hot Springs di Kagoshima Prefecture, Japan

I booked this hotel for its onsen (hot spring) with Sakurajima views. The hotel's setting is fantastic, perched halfway up the mountain, right next to Shiroyama Observatory, offering panoramic views of Kagoshima city and Sakurajima. I was satisfied with the hotel's facilities and the onsen service. However, the room we were assigned had its window completely blocked by two high walls, leaving only a tiny sliver of sky visible if you looked up. My daughter jokingly asked, 'Mom, are we staying in a 'prison' view room?' I reported the issue to Trip.com, and the hotel called to offer a room change. Since we were only staying one night and our main goal was the onsen, changing rooms would have meant repacking our luggage, which I decided to avoid. So, I chose to stay in the original room. Upon checkout, the hotel's Chinese staff member specifically explained that Japanese people don't mind corner rooms as they are often larger (which was true). I hope the hotel assigned me this room not out of unfriendliness, but as a normal room allocation, or even out of good intentions.

The hotel was very clean and the hospitality was excellent. It was a shame that it rained heavily on our first day, but perhaps because of that, we were able to check in earlier than expected, which allowed us to relax comfortably. The complimentary ice cream and ramen were a pleasant surprise. The staff were all very attentive and polite, making for a truly enjoyable holiday. I would definitely love to visit again. Thank you!

I really enjoyed my two-night stay at Samana Hotel Yakushima. The atmosphere during my visit was very peaceful, and the staff were consistently warm, professional, and attentive. Everything about the stay felt well considered, and there was honestly nothing disappointing. I would definitely return. I really enjoyed my two-night stay at Samana Hotel Yakushima. The atmosphere during my visit was very peaceful, and the staff were consistently warm, professional, and attentive. Everything about the stay felt well considered, and there was honestly nothing disappointing. I would definitely return. I really enjoyed my two-night stay at Samana Hotel Yakushima. The atmosphere during my visit was very peaceful, and the staff were consistently warm, professional, and attentive. Everything about the stay felt well considered, and there was honestly nothing disappointing. I would definitely return. The onsen was a real highlight, beautifully maintained and deeply relaxing, and the view from my room was absolutely spectacular. Although it was whale season while I was there, I did not manage to see any whales this time, but that simply gives me another reason to come back. If there is one small area for improvement, it would be the dining experience. While the food was perfectly fine, it felt rather ordinary compared with the overall quality and standard of the hotel. A more varied and distinctive selection, particularly at the buffet, would better match the hotel’s otherwise excellent experience. Overall, a truly lovely stay, and one I would happily recommend.

It is advisable that you have a car as it is a bit far from the main road. Also, it would be better to avail the breakfast and dinner in the hotel due to hotel's location and there is no nearby convenience store from the hotel. Breakfast is a set meal and at the same time they have buffet style for the drinks, rice, etc. The room is spacious for 2 and the price for it is reasonable. The hotel staff are very approachable and some of them could speak/ understand English. They are also very accommodating to our requests. Overall, staying here in this hotel is worth the money.

I was lucky to get a corner room on the 11th floor with a great view of Sakurajima. The room was spacious and the furnishings and decor were very upscale. The breakfast on the 4th floor was plentiful, and I also tried the dinner buffet. It was originally 7000, but I think I only paid just under 5000 per person when checking out, so maybe there's a discount for hotel guests. The food was delicious. The hotel shuttle bus to Chuo Station runs every half hour, so be sure to check the schedule. You can board at Higashi 21, across the street from Chuo Station. There's a huge supermarket across the street with great stuff. Fruits are half the price of Fukuoka, but the apples were a bit mushy. There's also a huge drug store diagonally opposite, which is great for browsing. The view of Takenohashi across from the hotel is also fantastic and worth a stroll. The hotel is conveniently located right opposite a station. I recommend taking a taxi to Shiroyama environment. The hotel also has natural hot springs. Thumbs up, thumbs up, thumbs up!

Environment: The hotel boasts an excellent environment, particularly with the in-room rotenburo (open-air bath). The private dining room adds to the exclusive feel. Its location within a quiet community ensures a peaceful and relaxing stay. Staff: A significant advantage for international travelers is the availability of English-speaking staff. Their willingness to communicate through messaging apps makes pre-arrival arrangements and on-site communication smooth and efficient. Transportation: Direct airport bus service to a nearby bus stop offers convenient access to the hotel. However, it's important to check the bus schedule in advance, as departures are infrequent. Planning accordingly will ensure a hassle-free transfer. Location: The hotel's location provides the convenience of being close to a convenience store, just a short five-minute walk away. This makes it easy to pick up any necessities or snacks. Pricing: The pricing is reasonable, especially when considering the exceptional amenities included. The private rotenburo is a luxurious highlight, and the inclusion of both a fabulous breakfast and an elaborate, multi-course dinner (12+ courses) represents excellent value.

This is a huge hotel, so big that the check-in line stretched outside the door. The mud in the hot springs was a unique highlight. The kids' play area and restaurants cater well to families. However, public transport isn't great; the bus takes a long time, and even the front desk couldn't get us a taxi.

The antique interior and tranquil atmosphere create a comfortable environment. The room is spacious and nice. Since it was winter, it was a bit chilly, so I turned on the heater; it was a little dry, which was a bit of a shame, but other than that, I was satisfied with everything. Dinner was delicious, and I especially loved the breakfast. It had been a while since I had such a hearty breakfast. The pick-up and drop-off service to Ibusuki Station made getting around very convenient. I highly recommend this accommodation if you are visiting Ibusuki.

Wonderful place for a retreat with friends! Unforgettable scenery! Just enjoy with no worry! Fantastic onsen! Informative library! You will love the place! Facilities & staffs are great! Very impressive!Food is great too! It will be a first thing in mind when you think of a vacation!

Insane accommodation it absolutely blew my mind. Very value for money considering the astounding facilities and sumptuous dinner and buffet breakfast. Will stay again anytime. Rooms very clean and comfortable