Low ceilings, pillows about as thick as an iPad, and a mattress that feels more like a traditional futon than a hotel bed. Staff are polite and efficient, the small onsen is lovely after a day out, and the location couldn’t be better.
Skipped breakfast after seeing the 20-minute wait — I’d skip the meal plan next time. Comfortable enough for a short stay, just don’t expect cloud-like bedding.
Excellent parking service. But the lady that guides us to the room is too rushed and just want to finish as soon as she can. Hope such service can be improved in future.
Food quality is very good with a wide range of food for selection. The service of front desk staff is very helpful. The staffちさprovided excellent service who helped us to book a table and follow up closely even outside office hour. I would recommend friends to stay in this hotel.i chose Ocean view room with a nice scenery.
Hotel has beautiful view of the ocean. Outdoor ocean, the deck outside Italian restaurant overlooking ocean can hear waves crashing on rocks. Our bedroom can see the ocean as well, however, The lighting in the room and bathroom were dark. Staff are nice. We had a Japanese kaiseki dinner which was nice. Only draw back was the staff can’t communicate in English.
Excellent location with shopping stores and restaurants nearby.A heated room with windows that can be opened is a big plus.The man at the front desk speaks really good English!Very close to the famous wild eel restaurant.
Came here for the view and it did not disappoint. Room is standard tatami room but quite spacious for a family of three. Hearty breakfast and dinner, and we were served different types of food for dinner on the second night, so it’s quite thoughtful of the hotel. View at the outdoor onsen is breathtaking, with the starry night sky that you can’t get in a city.
The room we stayed in was very spacious. The onsen was really amazing, quite huge that could accommodate the many other guests who booked at the same time with us at the peak of the golden week. We availed the buffet dinner, where we luckily got discounts from our All Accor membership. The dinner buffet has a wide selection of food and drinks. They also had a buffet breakfast which was quite good.
I love this fashionable Japanese-style hotel. The decoration, the way they serve meals and the check-in and check-out are efficient and straightforward, easy to move around the hotel. The best thing I like the hotel is the location, amid solitude and you can enjoy a very quiet and peaceful mind. Will miss it.
We were plenty surprised with the hotel and its facilities after a long ride up. It is a beautiful property nestled in the mountains and is the best stay we ever had in Japan!
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