Hotel Hot Springs di Nagano Prefecture, Japan

The rooms (just regular guests rooms, not even the premium ones) were very spacious and comfortable given their price. The warm atmosphere was very healing and I loved being able to bathe in hot springs after a tiring day of snowsports! Although the hotel seemed quiet from the outside, we saw many guests staying inside and it was a pretty lively atmosphere, which is something I like. The landscape is quite lovely too. Although there was little natural snow, the slopes were still fine to ski on due to their artificial snow machines. The slopes were very beginner-friendly as well, however, as they get more frequently used through the day, they tend to become really icy and difficult to ski on. Overall, I had a great time! It was a shame that there wasn’t snowy weather to match.

The room was incredibly spacious, offering exceptional value for the price. The hotel maintains a peaceful and quiet atmosphere, which I truly appreciated. While the furniture and carpets show some slight signs of age, the overall comfort remains high. I was impressed by their Zero Waste policy; instead of plastic bottles in the room, they provide glassware and a convenient water dispenser located right by the elevator. Please note that for a two-night stay, there is no housekeeping service, which aligns with their eco-friendly initiative. The amenities were comprehensive, and the service was outstanding—truly upholding the high standards of the Mercure brand. Parking is plentiful and hassle-free. Lastly, the view is a hidden gem; on a clear day, you get an unobstructed, breathtaking panorama of the mountain range without any buildings blocking the sight. I highly recommend it for a relaxing getaway!

I love Dormy Inn. Price is right, location is always near to JR and most have Onsen facilities. Great for solo travellers and couples! This hotel has all you need in terms of toiletries- collectable at the reception. The Nagano Hotel is located right next to a 7-11! Just across from the JR Nagano Zenkoji exit.

Beautiful hotel with wonderful service. Short walk from the JR station. Maybe it’s because I was there during a weekday and an off peak season everywhere was nice and quiet. Dinner and breakfast were delicious. Got a room with a view of the lake it’s absolutely beautiful. Would definitely come back again.

Buffet breakfast was great, children eats free. We have a car so is accessible. Ski field a short 8 mins away. Onsen was nice, unfortunately not all guests followed the rules. Would be perfect if they provided Japanese toiletries in the hotel room (Dove brand provided). Room with balcony was beautiful. Overall we really enjoyed our stay, the facilities, hospitality. Highly recommended.

Отель выглядит старым и не очень примечателен с улицы. Но японцы ооочень хорошо убираются и там крайне чисто. Конечно же расположение крайне удобно (в соседнем здании классный рамен). Также есть раритетная техника, например кран с двумя вентилями или старенький телевизор - аутентично. Из минусов - не удалось включить кондиционер на охлаждение, только на отопление.

At first, I didn’t expect much from this hotel, but everything changed when I arrived. We traveled to Karuizawa via Shinkansen, and just a five-minute walk from the JR Station, there’s a shuttle bus stop inside the shopping plaza. The hotel staff were very friendly, and check-in was smooth. Although the carpet in the room has seen many winters, it added to the cozy atmosphere. The food was excellent, and the lobby offered free coffee and soft drinks, along with a large, charming stove to keep you warm on snowy days. The ski resort is just around the corner, with rental shops, a ski academy, and ski lifts all in the same area, making it very convenient. If you’re looking to recharge your energy surrounded by nature, this is the perfect place.

Front desk service is good. Friendly and ready to assist with inquiries. Room was small but enough. They gave us a change of towels everyday. Onsen was surprisingly good. Small but facilities are clean. There is also coin laundry and massage chairs on the second floor. Location is also convenient. Only about 5 minutes walk from Nagano station. There are restaurants and a 7-11 nearby.

if you plan to ski at madarao kogen, this is the hotel to stay in. hotel offers good discounts for chair lift tickets. Room are a little old but of decent size and clean. its has a public hotspring bath which also has a small cold pool. We had dinner at the soba / tempura restaurant. food was good and staff v friendly. Breakfast was great w good view. the only compliant is there is only 1 coffee machine and might need to queue up for it.

I stayed at this hotel for one night, and overall, it was quite a pleasant experience. I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way. The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay. The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building. Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken. That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay. This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit. That said, I genuinely enjoyed my stay and would consider coming back.