Hotel Hot Springs di Okinawa Prefecture, Japan

I was very disappointed they AJ cancelled my booking at last minute while we were on the way to the hotel. We found out there was a big group staying that night. The hotel has no business to cancel my booking via Agoda by offering us a upgrade to cottage with condition to reply. The booking was confirmed and payment was already done to Agoda. Apparently they wanted to cater to a big group. Agoda was not helpful at all too. Call to Agoda was responded by a chatbot. I am forced to book AJ at a higher room rate on that afternoon itself. That time, thypoon wind was approaching and we were on bicycles, scare that no room as available in the vicinity. AJ did not even apologize for the cancellation and did not offer us the original room price. The counter staff cannot converse in English and compounded the issue. Food choices were limited. When we want to checkout during typhoon rain, we requested to pay for transport to send us cyclists to community bus station, but was turned down. Even there was an AJ coach available. How pathetic and uncaring! We could have been stuck at AJ. The cycle ride back out will be impossible and dangerous in the rain, wind and unforgiving hill terrain over 12km. This episode was the only unpleasant incident during out nice cycling trip around Okinawa island. AJ is an isolated place. The cottage was dated. The only thing nice was the surrounding, at the end of the cape. From now on, i would not use Agoda for bookings. At this time of writing, i have yet to receive my refund. Other booking platforms would have refunded immediately. Btw, a lovely Japanese lady offered us a lift back in her car for us 2 stranger cyclists, 2 Brompton bicycles and bags to Yanobaru. We were truly indebted to her and wish her well.

Staff are friendly, rooms are clean and well maintained, public bath is nice too, location is convenient, in the middle of american village, looking forward to come back soon

e had a fantastic stay at Hotel Monterey Okinawa Spa & Resort. The hotel is extremely family-friendly, and my child especially loved the outdoor pool. The indoor pool was also excellent, providing a great option regardless of the weather. Our room was clean, spacious, and offered a beautiful view. The staff were friendly, professional, and always willing to help. Their English communication skills were excellent, which made our stay even more comfortable and convenient. One of the highlights was the nightly fireworks display, which added a special touch to our holiday. The location is also perfect — Lawson is just across the road, and there are plenty of restaurants within walking distance.

Oceanic Grandeur at The Orion Motobu: A Masterclass in Northern Okinawa Hospitality Rating: ★★★★★ (5/5) The Verdict ”The Hotel Orion Motobu Resort & Spa remains a benchmark for luxury in Northern Okinawa. With its expansive footprint and strategic location adjacent to the Emerald Beach and Churaumi Aquarium, it offers a resort experience that feels both grand in scale and intimate in comfort. As a traveler who appreciates the higher standards of Japanese hospitality, I found this property to be a highlight of the Motobu Peninsula.” Location & Aesthetic The positioning is peerless. To have Emerald Beach as your front yard and the aquarium as your neighbor is a luxury few hotels can claim. The architecture maximizes the stunning views of Ie Island, and the transition from the sophisticated lobby to the pristine coastal surroundings is seamless. The resort successfully captures the 'Okinawa Blue' spirit in every corner. Service & Amenities The service here felt notably more 'high-touch' and personalized. The staff navigate the complexities of a large-scale resort with grace and genuine warmth—a step above the standard 'transactional' service seen in city hotels. You can feel the passion and warmth the moment you arrive at the resort. Accommodation Note The rooms are impressively spacious by Japanese standards and the location is right in between Churaumi Aquarium and Bise Fukugi Tree Road by foot!!! Guest Tip: Ensure you are present at your balcony to embrace the magnificent sunset. Watching the sun dip below the horizon around 5:00 PM is a transformative experience that defines the beauty of this resort.

This hotel is not new but is well maintained in my opinion, we had a comfortable 5 nights stay. Located at a quiet corner in Naha city, Naha port with unblock port view. Pleasant experience with the reception though require a little guessing work when the carpark uncle tries to redirect us to the alternate open air hotel carpark, we managed with the given map, a short walk away. Basement parking at the hotel building has very limited lots, often full after sunset. Ice making machine available on our level lobby and notice microwave too at other floor. A short drive from the airport. A bakery, 7-11 and souvenir shop on ground level, complimentary hot spring bath, coin laundry... There is also a supermarket less than 5 minute walk away.

Pros: The swimming pool and small beach are convenient for playing in the water; parking is close and ample; the rooms are spacious and functional; the hotel is clean; the staff speak Chinese; the housekeeping staff are very polite and smiling; the hotel shop has a wide selection of common souvenirs and local specialties. Cons: The surrounding dining options are not as numerous as in the city; latex pillows are not provided; and the breakfast options and variety are limited.

I stayed for 4 days, arriving at the hotel before the typhoon hit. The wind started picking up around 11 AM. Since I arrived early and my room wasn't ready, I just left my luggage at the front desk. What was great was being able to use the public lounge on the second floor, which offered free alcoholic beverages, coffee, tea, and even free popcorn. The hotel also had different activities every day, which was a nice touch. The room itself was clean, comfortable, and hygienic. I didn't book breakfast, so I can't comment on the food.

We were welcomed warmly by the hotel staff. One of the hotel staff (feeling bad for not getting their names) brought us to our room and showed us our room amenities. The Premium Suite is very big and there is only one such suite in the whole hotel. The Suite comes with a balcony, living room, bedroom, futon area, large bathroom and a separated toilet. The balcony faces the beautiful sea. The only downside during our trip is that the sunset was covered by the clouds. The dining area is on the 2nd floor where our booking included one full-course meal for both dinner and breakfast. The staff will ask for your preferred dining timing during the check-in. Our futons were set up during our dinner time. We got to eat a good variety of dishes during our meals, and the food was very good and fresh. The staff also tried to introduce each dish in English. Thank you. Hot bath/onsen and steam room is located on the 1st floor. Not sure if everyone is enjoying the bath within their room, it was pretty quiet during our visit. We did not notice any gym or laundry facilities though.  Price aside, it is definitely highly recommended for families and larger group of friends who likes to enjoy the hotel stay and amenities. You will probably not feel like travelling out after stepping in.

I had a very relaxing stay. The stay included a bottle of wine and unlimited drinks at the Sky Bar throughout my stay. The room was stocked with local Okinawan beer, chuhai, juice, water, and cookies. The room also had a hair dryer, a curling iron, and other useful amenities. I especially enjoyed the shower head in the bathroom, which had four different settings. The mist setting was my favorite.

This hotel is perfect for a vacation. The room's blinds have a unique design, which unfortunately means they don't block out the morning sun, so if you like to sleep in, it's best to bring an eye mask. Also, the hotel is divided into two sections: Beach Wing and Sunset Wing. We stayed in the Beach Wing this time, and while our balcony overlooked the sea, the hallway outside our door faced a road, and we could hear cars speeding by at night. You'd think the hotel is far enough from the road that the noise wouldn't be that bad. However, the room's design, with a long corridor leading from the front door to the bedroom (past the closet and bathroom), acts as a natural sound amplifier. If we stay at this hotel again, we'll probably request to be in the Sunset Wing, where the noise might be a bit less.