Hotel Hot Springs di Osaka Prefecture, Japan

If i can give higher than 5 rating, i would do so for service. Forgot to ask for the name of the American lady (saw a USA flag pin in her uniform) at the front desk and she is so amazingly service-oriented. So with the similarly pretty superior (i guess) as she seems to be the one incharge. They told me i can be refunded with my accidental double-booking. The penalty fee was even waived. If given the chance again, we will stay in this hotel. We also love the room and all there are in it. We also love the view from our window.

When we first arrived, we went through the wrong entrance, and the front desk staff came down to meet us. The location is excellent; you just cross a pedestrian bridge outside and you're at the subway station. The service was fantastic. We were even more pleasantly surprised when we entered the room—it's definitely a very spacious room for Japan. We had no problem opening all three of our suitcases. The room facilities are very comprehensive. Every day, housekeeping cleaned the room thoroughly and replenished everything. We will definitely stay at this hotel again next time we visit Osaka.

The hotel is conveniently located right outside Sakurajima Station. The environment is nice, and the two main highlights are the hot springs and the breakfast. I soaked in the hot springs for four days straight, it was incredibly relaxing! The breakfast quality is excellent. We were traveling with my elderly mother, so we bought breakfast for her. She could sleep in, then enjoy a good meal before heading out to explore, which really helped her stay energized! Walking to Universal Studios isn't too far either, about a 15-minute walk, which is perfectly acceptable.

We booked a two-night stay to fully immerse ourselves in the atmosphere of Japanese traditions. We thoroughly enjoyed everything – the very friendly staff, traditional Japanese dishes, the hot spring, and comfortable futons to sleep on. We had two breakfasts, two dinners, and an additional lunch. All the dishes were varied and unique. The first dinner was Japanese traditional Kaiseki, and for the second, we chose Japanese wagyu beef Shabushabu. We absolutely loved everything, and the Shabushabu was simply amazing! We spent the day strolling through the picturesque surroundings. It was very hot, and afterward, we enjoyed visiting the on-site pool. The ryokan is conveniently located, a quick train ride from Osaka. A huge thank you to the staff for such a unique stay!

I was skeptical before stepping in but it was a pleasant surprise. They have individual shoe cabinets for you to lock your shoes, they even provide socks to walk around the hotel. The room is very clean and smells good, bed so comfortable i slept so well. The shampoo and conditioner, face and hand wash were of great quality and necessary amenities were provided. Although its a public onsen, i love the thoughtful free ice cream after onsen which i went once throughout my 3 nights stay, the only bad memory was that at the shower area i could smell strong urine. Other than that everything was perfect. Train station very nearby, lots of food around and a Lawson just next door. I would like to book this hotel again when i return to Osaka.

Natural Hot Spring Asagiri-no-Yu Dormy Inn Premium Namba Annex Stay: A Perfect Blend of Convenience and Japanese Hospitality My stay at Dormy Inn Premium Namba Annex was a delightful surprise. Nestled in the bustling Namba district, I discovered a hidden gem offering an immersive natural hot spring experience—a true 'small but certain happiness.' **Location is the biggest highlight:** The hotel is just a 5-minute walk from Namba Station, surrounded by pharmacies, izakayas, and department stores. It's incredibly convenient for returning after an evening of shopping, making it a godsend for travelers looking to explore Osaka extensively. **Hot spring experience exceeded expectations:** 'Asagiri-no-Yu' is the hotel's centerpiece. While not huge, the natural hot spring water felt wonderful, leaving my skin smooth. There are indoor and outdoor baths, with simple greenery adorning the outdoor area. Soaking in the hot spring while enjoying the evening breeze instantly melted away the day's fatigue. Do note that the public hot springs have separate male and female hours, so remember to check the schedule upon check-in. **Room design is practical and thoughtful:** We chose a Japanese-Western style room. It wasn't exceptionally spacious, but the storage was excellent, allowing us to fully open our luggage without feeling cramped. The yukata (Japanese robes) were of good quality and added to the ambiance for photos. The bathroom had a separate wet and dry area, and toiletries were comprehensive—even the comb had a massage function. These small details showed genuine care. **Service was efficient and warm:** The front desk staff spoke fluent English, and check-in was swift. They proactively informed us about hot spring hours and recommended local eateries. Every day, staff greeted us with smiles when we left and helped with our luggage upon return. Their politeness was just right—not overly enthusiastic, but comfortably warm. **Minor drawbacks:** The breakfast selection wasn't extensive, primarily Japanese set meals, and the taste was decent but not outstanding. If you visit during peak season, you might have a short wait for an available spot in the hot spring. Overall, this hotel perfectly balances 'convenience' and a 'Japanese hot spring experience.' It's especially well-suited for tourists who want to explore Osaka's city center, dine, and still enjoy a hot spring. The value for money is excellent, and I'll very likely choose this hotel again on my next visit to Osaka.

A wonderful stay! Very well located. I recommend it 200%, everything was great! Attentive staff, clean room, amazing onsen, and there was even a swimming pool!

## Pros: Conveniently located near Osaka Metro's Kitahama Station🚇, just two stops from the Umeda shopping district, and not far from Shinsaibashi. While there aren't many restaurants directly around the hotel, it's primarily surrounded by office buildings and financial institutions, adjacent to the Osaka Stock Exchange. ## Cons: Some staff members were very professional, such as a young gentleman who spoke Chinese. However, some staff had an indifferent attitude, like a middle-aged woman in the restaurant. A few individual employees displayed poor service, lacked a service-oriented mindset, and provided a very unsatisfactory experience – for instance, a young, slender Japanese female employee with her hair in a bun. I hope not to be served by her again. ## Facilities: ① The windows can be opened to a certain degree, which is very useful for regularly ventilating the room and preventing a musty smell. ② The room is small, but the layout is cleverly designed and generally quite functional. However, the shower area is too cramped, making it difficult to turn around, which negatively impacts the user experience. ## Suggestions: It would be great if the breakfast variety could be rotated every 1-2 days, and if the entry cutoff time could be adjusted to 09:30.

An absolutely wonderful Japanese hotel experience. The lovely lady at the front desk, who spoke Chinese, kindly explained how to use all the hotel facilities. The onsen (hot spring) was definitely the biggest highlight; a soak in the evening really helped to relieve the day's fatigue. The ladies' room was especially thoughtful, equipped with a vanity mirror and a curling iron. It was very quiet, and the room was clean too.

Was allocated a room on 2nd floor with no view. Kept curtains drawn throughout our stay, was a pity. Other than that, was a great stay overall. Enjoyed the complimentary drinks and alcohol daily. Very near to Ebisucho train station. Convenience stores are very close.