Hotel Hot Springs di Shiga Prefecture, Japan

Nestled in a welcoming setting designed for comfort and relaxation, our hotel is a place where thoughtful service and genuine hospitality come together to create an exceptional stay. From the moment guests arrive, they are greeted with warm smiles and attentive care, setting the tone for an experience that feels both effortless and personal. Our team is dedicated to making every guest feel valued. Whether it’s a smooth check-in, help with luggage, or thoughtful recommendations for local attractions, our staff is always ready to assist with professionalism and kindness. We believe that great service is found in the details—remembering preferences, anticipating needs, and responding promptly to every request. The hotel offers well-appointed rooms designed to be a peaceful retreat. Clean, comfortable, and tastefully furnished, each room provides a relaxing atmosphere where guests can unwind after a long day. Soft bedding, modern amenities, and careful attention to cleanliness ensure a restful and enjoyable stay. Dining at the hotel is another highlight. Guests can enjoy delicious meals prepared with care, served by friendly staff who are happy to accommodate special requests. Whether it’s a leisurely breakfast, a quick lunch, or a relaxing dinner, the dining experience reflects the same commitment to quality and service found throughout the hotel. Beyond comfort and convenience, what truly sets our hotel apart is the sincere desire to make every stay memorable. Business travelers, families, and vacationers alike can expect a calm environment, reliable service, and a team that truly cares. Our goal is simple: to provide not just a place to stay, but a place where guests feel at home and look forward to returning.

I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly. The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety. The highlight for me was the hotel view — absolutely beautiful and very relaxing. Overall, the stay exceeded my expectations and I would definitely come back again. Highly recommended!!!!💕💕💕🎀🇯🇵🙌🏽

日式度假村，位置就在琵琶湖旁邊，景色怡人。酒店比較新，房間是日式的，有個陽台正對琵琶湖，房間面積較大，設施設備不豪華但有低調的精緻。有大浴場，室外温泉，泡湯的感覺特別好，酒店早餐豐盛，夜宵提供的鴨肉烏冬面令人難忘，太好吃了。最令人難忘的是，離店的時候預約了去米原站的接駁車，酒店全體員工出來送我們上車離開，感動得都要哭了。如果有時間，可以多住兩天，徹底享受度假的愜意時光。

travelled out to Lake Biwa from Osaka for a 3 days short trip. upon checking in the hoteliers were very prompt in their service and quickly guided us through the check in process. We picked the traditional japanese room and every detail in the room is so well thought out, especially the humidifier that moisten the air that gave us a better sleep

Hotel at Hikone when we are driving around Biwako. We had a Japanese-style room with a view of the Lake. We did not have time to go to the public onsen but the in-room bath was great too. The food was unexpectedly delicious as well!

Highly recommended hotel. Staff were very friendly and did their best to make us feel welcome. The room was spacious and the open air onsen was gorgeous. Meals were well presented and very filling. I would definitely return if given the opportunity.

The room itself has a bathroom sink which is pretty convenient. Not expecting much given the price but it did have everything u need for a basic sleep. Surprisingly the public bath is just hot water not onsen.

家庭式旅館，熱情，食物美味，溫泉不算大，但房間不多，入住時計埋我哋只有2組客人，有私人風呂但要額外收費。

The location is very quiet and calm. For those who want a break from the main cities this place is highly recommended. The hotel picked us up from the nearby station and the communication was very active and accommodating (I emailed them when we were in Kyoto station in advanced and once we reached the local station, their shuttle was already waiting for us 🥹). Biwako Valley is near so it was our only planned big activity in the area aside from walking along the quiet road and trying convenience store food and using the 24 hour laundry place nearby. The food is very healthy and you will experience traditional Japanese service (they prepared colorful Yukatas for us and we wore them for bfast and dinner in their restaurant) . The private onsen was great and you can also use the public bath in the hotel itself. I cannot list everything but our experience here was truly amazing!

酒店位置一般，雖然不算非常方便，但附近自然景色宜人，適合尋求放鬆的客人。環境非常乾淨，房間及設施的維護做得很好，讓我感到舒適和放心。 服務水平出色，員工友善且樂於助人，讓我在住宿期間有賓至如歸的感覺。設施完善，浴場的設計很棒，讓人能夠充分放鬆，享受溫泉的樂趣。