Hotel Hot Springs di Yamaguchi Prefecture, Japan

Good location and facilities But maybe there's a lot of nightlife around. There are many tattoos in the hot springs. Breakfast was good too

The view is great, the food was great and the room was good. The only small things would be the staff could do better explaining things to families checking in, some explanations were vague. While in the rooms they are very clean, but you must be careful bringing any food or drinks in the rooms or the ants will invade the room. Tattoos being accepted for the large bath would be appreciated as well, they are currently very strict on any tattoos that are easily visible.

The hotel's location, environment, and front desk service were all excellent. However! My child has a habit of sleeping with headphones on. On the first morning, after having breakfast as booked and taking the hotel's 9:00 AM shuttle bus to Higashihagi Station, we suddenly realized that the two earphones in our iPhone's charging case were missing. We then remembered that we had worn them all night and forgotten to put them away when we woke up; they were in the tatami mat. The hotel shuttle had already left, so I had to contact the hotel through the Ctrip booking platform to ”not make the bed.” At the same time, as a mother, I reassured my child, ”Don't worry, the staff will definitely put the earphones on the small table in the room when they clean it. Hotel staff all over the world do that.” In the evening, after a day of sightseeing, we returned to the room and searched everywhere, but the earphones were nowhere to be found! Communicating with the front desk staff yielded no results. Frustrated, we had to continue our stay, and thus, a pair of earphones were lost. The previous night, the bed was made by two South Asian-looking staff and one Japanese-looking staff member. That night, I again observed two Japanese-looking staff members making the bed, carefully observing their procedures. Following this procedure, even the smallest white earphones would have been visible, yet they couldn't see them… The next morning, before leaving the room to get a refund, I took a picture of the bedding I had slept on. The same scene was clear; if any earphones were left behind, they would have been obvious, but their staff couldn't see them… The hotel's location is excellent. If you choose to stay there, be sure to keep your belongings safe!

Ichinomata Onsen Grand Hotel offers a serene and rejuvenating experience. Set in a beautiful location, it features traditional Japanese architecture and onsen (hot spring) facilities that provide a perfect way to relax. The rooms are spacious and comfortable, often with stunning views of the surrounding nature. Guests can enjoy delicious local cuisine, and the staff is known for their warm hospitality. It's an excellent choice for those looking to unwind and immerse themselves in Japanese culture. Whether you're traveling for leisure or a romantic getaway, Ichinomata Onsen Grand Hotel is a wonderful destination!

Location: Straight out from Yuda Onsen Station, it's about 600-700 meters. There are convenience stores, several small restaurants, a park with a foot bath, and a direct bus to Akiyoshido Cave nearby. However, it's about 3 kilometers from the main commercial area around Yamaguchi Station, and there's not much to see or do on the way. Facilities: The rooms are generally quite new, and the bathroom is spacious, though I didn't use the shower. The onsen area isn't huge, but it's well-equipped with indoor, outdoor, private, cold water baths, and a sauna. For women, the sauna is replaced with a hot stone spa. Cleanliness: No issues. Service: You can drop off your luggage before check-in, but they won't bring it to your room. Also, while not the hotel's fault, their courier service (Takkyubin) only offers cash-on-delivery. So, if you plan to send luggage, be sure to confirm this beforehand.

Hagi No Yado Tomoe is an amazing Ryokan. The exterior is nice and clean and once you head on inside, you enter a rare and elegant world. The facilities are wonderful and everything is created with exceptional precision. The staff are always patient, polite, extremely kind and respectful. They were also very accomodating towards our child. The room we had was amazing and both the dinner and breakfast were delicious and beautifully presented. The onsen was also clean and relaxing. Highly recommended for your next stay if you visit Hagi.

The room is functional and the Japanese breakfast and dinner are excellent. The hot spring has multiple special pools, but the hot spring water is not hot enough. It would be better if there is a vending machine selling frozen milk outside the hot spring door.

My flight arrival on the early morning, and reached the hotel around 13.45-14.00. And I wanna leave luggages at the room and hope to hurry to visit another sightseeing on afternoon. But actually the hotel ignore early check-in, so I must paid 1000 yen for nothing to do at the room. I think the hotel don’t get any good mindset to traveler and don’t have any flexible about the rule of conditions. Traveling at japan disappoints and more getting tired to understand their service mind.

It's a hotel with great design. The staff are super-friendly and helpful. A must try is the hotel's Italian restaurant. Just a thought - it would be wonderful if the dry sauna on the top floor could be converted to a public bath. The hot spring next door is not the best. It is too small, with very limited facilities, and the water is not hot at all. The property should consider associating itself with another onsen in the area.

Hotel is clean and staff were helpful. I assumed fridge would be turned on and put my beers in there. Returned 2 hours later and discovered fridge was actually off all the time and my beers were still hot. Turned it on but took ages to cool. Room was very small like many Japanese Hotels.