Hotel Kolam air panas di Riyadh, Arab Saudi

Telah tinggal banyak kali dan saya sangat berpuas hati. Setiap kali saya ke Riyadh, saya akan memilih hotel. Bersih dan kemas, mesra dan selesa. Hotel yang sangat menjimatkan

酒店比較一般，不太推薦，按攜程提供的地址過去有誤，前台都沒有

كل الشكر و التقدير لكل طاقم العمل واداره الفندق على هذا المستوى الأكثر من رائع ، بكل صدق وامانه اقامتي كانت لمده ليله واحده فقط ولكنها تسوى عشرين ليله وتمنيت ان يكون لدي الوقت الكافي للتمديد . الاستقبال و الحجز : ١- بالرغم من قيامي بالحجز في وقت متأخر وعلى عجاله الا انه تمت خدمتي بشكل سريع و مبهر ومريح من قبل طاقم الحجز واخص بالذكر الاخت ملاك المسؤوله عن الحجوزات . ٢- مدخل الفندق و بهو الاستقبال كانا عباره عن رحله ممتعه يمر بها كل زائر ، فمنذ وصولك لمدخل الفندق و مرورك على البهو الجميل المليئ بالتحف والزهور و المعروضات من القطع الثمينه و الماركات العالميه حتى وصولك الى الجناح و انت تكتشف جمال التصميم الداخلي و الديكورات الرائعه . ٣- تم حجز سويت بريميوم ، السويت عباره عن تحفه هندسيه ابتداء من هندسه توزيع الاضائه مرورا بتحفه وذوق رفيع من الديكورات الداخليه و التحف الجماليه و اطلاله بانوراميه على مدينه الرياض كانت اشبه بلوحه فنيه من اطلاله الفندق . ٤- دوره المياه كانت قمه في الترتيب و النظافه ولا اكاد اذكر اي شي يتمناه او يحتاجه المقيم الا وهو موجود ، حتى ادق التفاصيل موجوده ومتوفره . اقرب وصف اجده يليق بإقامتي في هذا السويت هو ( اقامه يوميه في قصر ) فندق يستحق كل الاحترام والتقدير و من أجمل الفنادق في الرياض بلا منازع .

The processing of my check-out from the hotel went rather smoothly. What was not smooth are the many obstacles I faced during my stay of only three days: -On the night I checked-in after an exhausting journey from Medina, I tried to store my valuables inside the in-room safe. However, the safe would not properly open and close. So when I told a front desk staff member about this, he sent a maintenance staff member to address this concern. The maintenance staff member noticed something in the battery compartment being broken but said the problem cannot be addressed until the next morning. So I decided to wait until the next afternoon before calling the front desk to address the in-room safe not working. However, the maintenence staff member that arrived then made the same conclusion and told me he will retrun. After about 20-25 minutes of waiting, I called the front desk again who told me the in-room safe cannot be repaired nor replaced right now and that I would have to change rooms to get a working in-room safe. I rejected this idea because I already unpacked my belongings and did not want to pack up until I check-out. So I decided that I would stay in the room that I am inside already. In exchange for this inconvenience, I requested that my check-out time be extended to 8:30 PM at no extra cost to me, and to my delight, that request was granted. But I still lacked the security of a safe for my valuables for my entire stay. -Also on that same day but in the morning, I tried to order a strawberry juice that was on the room service menu but was told that it was not available because they did not have the machine for it. This was a real disappointment but I then asked the what other juices were available, and was told a lemon/lime juice was available, so I decided to order two glasses of that instead. A staff member arrived with the two juices, which I gladly claimed, but when he asked me to sign the receipt, he did not have a pen, so he said he will come back quickly with a pen. He did not come back until 20 minutes later, and when he did, he had a card payment machine and told me I had to pay with a payment card because I cannot charge room service orders to the room. But when I waved my card over the device, the payment did not get approved, so he said he will go back to get another card payment machine. Again, I waited about 20 minutes for him to come back, and when he did arrive, he came back with the same card payment machine but told me to insert my card instead this time. When I did, the payment got processed successfully, but I am still upset that I had to undergo all those steps just to get two glasses of some juice. -Each day I was there, I had to jam in the keycard into the slot of the door to my room multiple times before it would even open. This was very troubling for me. I never had this experience in any other hotel I have stayed at in my life. -On the day I was to check-out, I had the most troubling obstacle. I was completely naked

hotel which is very accessible and as soon as we arrived we were greeted with the courteous and accomodating staff Mr. Nubi...A very nice and comfy place, i really had a good sleep with their big and comfy matress..would also like to acknowledge Mr. Hosam for assisting us during our breakfast.. keep it up guyz

Telah tinggal banyak kali dan saya sangat berpuas hati. Setiap kali saya ke Riyadh, saya akan memilih hotel. Bersih dan kemas, mesra dan selesa. Hotel yang sangat menjimatkan

酒店比較一般，不太推薦，按攜程提供的地址過去有誤，前台都沒有

كل الشكر و التقدير لكل طاقم العمل واداره الفندق على هذا المستوى الأكثر من رائع ، بكل صدق وامانه اقامتي كانت لمده ليله واحده فقط ولكنها تسوى عشرين ليله وتمنيت ان يكون لدي الوقت الكافي للتمديد . الاستقبال و الحجز : ١- بالرغم من قيامي بالحجز في وقت متأخر وعلى عجاله الا انه تمت خدمتي بشكل سريع و مبهر ومريح من قبل طاقم الحجز واخص بالذكر الاخت ملاك المسؤوله عن الحجوزات . ٢- مدخل الفندق و بهو الاستقبال كانا عباره عن رحله ممتعه يمر بها كل زائر ، فمنذ وصولك لمدخل الفندق و مرورك على البهو الجميل المليئ بالتحف والزهور و المعروضات من القطع الثمينه و الماركات العالميه حتى وصولك الى الجناح و انت تكتشف جمال التصميم الداخلي و الديكورات الرائعه . ٣- تم حجز سويت بريميوم ، السويت عباره عن تحفه هندسيه ابتداء من هندسه توزيع الاضائه مرورا بتحفه وذوق رفيع من الديكورات الداخليه و التحف الجماليه و اطلاله بانوراميه على مدينه الرياض كانت اشبه بلوحه فنيه من اطلاله الفندق . ٤- دوره المياه كانت قمه في الترتيب و النظافه ولا اكاد اذكر اي شي يتمناه او يحتاجه المقيم الا وهو موجود ، حتى ادق التفاصيل موجوده ومتوفره . اقرب وصف اجده يليق بإقامتي في هذا السويت هو ( اقامه يوميه في قصر ) فندق يستحق كل الاحترام والتقدير و من أجمل الفنادق في الرياض بلا منازع .

The processing of my check-out from the hotel went rather smoothly. What was not smooth are the many obstacles I faced during my stay of only three days: -On the night I checked-in after an exhausting journey from Medina, I tried to store my valuables inside the in-room safe. However, the safe would not properly open and close. So when I told a front desk staff member about this, he sent a maintenance staff member to address this concern. The maintenance staff member noticed something in the battery compartment being broken but said the problem cannot be addressed until the next morning. So I decided to wait until the next afternoon before calling the front desk to address the in-room safe not working. However, the maintenence staff member that arrived then made the same conclusion and told me he will retrun. After about 20-25 minutes of waiting, I called the front desk again who told me the in-room safe cannot be repaired nor replaced right now and that I would have to change rooms to get a working in-room safe. I rejected this idea because I already unpacked my belongings and did not want to pack up until I check-out. So I decided that I would stay in the room that I am inside already. In exchange for this inconvenience, I requested that my check-out time be extended to 8:30 PM at no extra cost to me, and to my delight, that request was granted. But I still lacked the security of a safe for my valuables for my entire stay. -Also on that same day but in the morning, I tried to order a strawberry juice that was on the room service menu but was told that it was not available because they did not have the machine for it. This was a real disappointment but I then asked the what other juices were available, and was told a lemon/lime juice was available, so I decided to order two glasses of that instead. A staff member arrived with the two juices, which I gladly claimed, but when he asked me to sign the receipt, he did not have a pen, so he said he will come back quickly with a pen. He did not come back until 20 minutes later, and when he did, he had a card payment machine and told me I had to pay with a payment card because I cannot charge room service orders to the room. But when I waved my card over the device, the payment did not get approved, so he said he will go back to get another card payment machine. Again, I waited about 20 minutes for him to come back, and when he did arrive, he came back with the same card payment machine but told me to insert my card instead this time. When I did, the payment got processed successfully, but I am still upset that I had to undergo all those steps just to get two glasses of some juice. -Each day I was there, I had to jam in the keycard into the slot of the door to my room multiple times before it would even open. This was very troubling for me. I never had this experience in any other hotel I have stayed at in my life. -On the day I was to check-out, I had the most troubling obstacle. I was completely naked

hotel which is very accessible and as soon as we arrived we were greeted with the courteous and accomodating staff Mr. Nubi...A very nice and comfy place, i really had a good sleep with their big and comfy matress..would also like to acknowledge Mr. Hosam for assisting us during our breakfast.. keep it up guyz