Hotel Kolam air panas di Sousse, Tunisia

شكرا لجميع خدماتكم عديت جمعة مزيانة برشا من احلى ايامات حياتي تمشي البار تلقى خدامة محلاتهم الضحكة في الوجه وين ماتمشي نحس روحك ملك من المعاملة الطيبة المطعم فيه برشا انواع متع لحوم واسماك ودجاج كلها اطباق من الذ ما تاكل الغرفة كانت واسعة مطلة على البحر تزورنا الشمس كل صباح موظفين محترمين واحترافيين من المدير إلى حارس الباب بلحق فندق اقل مايقال عنه انه جميل شكرا جزيلا للجميع

I had the worst facial treatment ever in this hotel ‘hotel hasdrubal thalassa spa’. There was no explanation about the treatment or the products, the chair was uncomfortable and I was under the steamer for about 20 min that was too hot and too close to my face. The woman left and came back later, then applied a mask and again left the room for about 20 min. Normally in the mean time they massage your hands or feet but now I pay 80 euro to be left alone in the room for most of the time with just a steamer and a mask. The water was cold and normally for comfort they use a hot towel or cottons to remove products. After the treatment my skin felt really sticky… I said this immediately to the spa manager but he didn’t reply anything. Not a sorry or any explanation.. I understand that every country has his own way of treatments but you would not expect this from a 5 star hotel. I did had a good experience in the hammam! It was clean and the treatment was nice. But I definitely not recommend the facial treatments.

We only spent a few nights here but was enjoyable. The facilities were great, 3 pools. Only 1 which seems to get used. Huge gardens which were nice. The hotel is also used for some sort of nursing home. The biggest problem we found was the food. We only had breakfast but it was very average. The only thing worth eating was the crepes and eggs which were cooked in front of you. Coffee is horrible, tasted like dirt. The other items were terrible. Powdered eggs and horrible pastries to name a few... I think they need to do less items but do them better. Reception staff were rude and just tried to avoid them.

Wonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously. The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay. The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day. The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay. I would like to extend a huge thank you to the remarkable team.

We stayed at this hotel for a week at the end of August with family and friends. Check it was quick and easy, we got the room before the check in time. Rooms are very spacious with old furniture but bathrooms really need improvement. Cleannesses is very poor in this hotel, even though the staff is way overworked and trying hard. Food was good and plenty to choose from. Tables, glasses cutlery all dirty, not because of the staff but because they are not provided with enough cleaning products. All waiters are cleaning the tables and chairs with a dirty cloth that doesn’t seem to be ever washed. The animation team is the best I’ve ever seen, I really don’t know how they manage every day to be so entertaining and enthusiastic. Bar stuff is constantly on the move trying to keep up with the demanding crowd. The hotel manager is very strict and trying to keep the appearance of a 5 star hotel but he really should invest in more staff and cleaning products. All public facilities in and outside the hotel are very very dirty and no windows, most doors are not closing and sometimes in the morning there’s no light inside the toilets, so expect people barging into you as you’re holding on your pants :)). The only rude person we met was one of the “photographers” who is very disrespectful and invasive, making rude jokes and being all and about everyone’s business, (we called him the “I don’t care photographer” as if you refuse to pose for him he’s repeating this expression all the time. Not saying that he takes pictures without asking for permission and even when you constantly asking him to stop doing it) Overall was an interesting experience. The hotel has potential.

It was good holiday i did enjoy program animation . Vollyball .darts . Pingpong. Aquagym. They was so nice always smile the animator and the program about the night like karoke is good we have fun its good locaiton nice beach clean hotel I like this hotel

Bel accueil dans cet hôtel qui est très bien situé. Une belle piscine avec un toboggan où les enfants se sont bien éclatés. Dommage que 3 chaînes de TV mais l'ambiance reste superbe Je recommande vivement cet hôtel.

Hasdrubal Thalassa & Spa Yasmine Hammamet indeed is one of the best hotels in Hammamet. We were greeted with lovely flowers and refreshing lemonade on arrival. The staff here is literally the best! Our suite was huge, me and my friend had separate bedrooms with a private balcony and even private bathrooms and toilets and we shared a gorgeous living room with another terrace with a lovely view to the Mediterannean. The food here was delicious, we loved the iftar experience at one of their restaurants. But the best part was the SPA experience. We had the best massages and procedures here. We took their signature procedure and it was totally worth it! Can't recommend it enough!

شكرا لجميع خدماتكم عديت جمعة مزيانة برشا من احلى ايامات حياتي تمشي البار تلقى خدامة محلاتهم الضحكة في الوجه وين ماتمشي نحس روحك ملك من المعاملة الطيبة المطعم فيه برشا انواع متع لحوم واسماك ودجاج كلها اطباق من الذ ما تاكل الغرفة كانت واسعة مطلة على البحر تزورنا الشمس كل صباح موظفين محترمين واحترافيين من المدير إلى حارس الباب بلحق فندق اقل مايقال عنه انه جميل شكرا جزيلا للجميع

Wonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously. The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay. The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day. The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay. I would like to extend a huge thank you to the remarkable team.

Bel accueil dans cet hôtel qui est très bien situé. Une belle piscine avec un toboggan où les enfants se sont bien éclatés. Dommage que 3 chaînes de TV mais l'ambiance reste superbe Je recommande vivement cet hôtel.

I had the worst facial treatment ever in this hotel ‘hotel hasdrubal thalassa spa’. There was no explanation about the treatment or the products, the chair was uncomfortable and I was under the steamer for about 20 min that was too hot and too close to my face. The woman left and came back later, then applied a mask and again left the room for about 20 min. Normally in the mean time they massage your hands or feet but now I pay 80 euro to be left alone in the room for most of the time with just a steamer and a mask. The water was cold and normally for comfort they use a hot towel or cottons to remove products. After the treatment my skin felt really sticky… I said this immediately to the spa manager but he didn’t reply anything. Not a sorry or any explanation.. I understand that every country has his own way of treatments but you would not expect this from a 5 star hotel. I did had a good experience in the hammam! It was clean and the treatment was nice. But I definitely not recommend the facial treatments.

We only spent a few nights here but was enjoyable. The facilities were great, 3 pools. Only 1 which seems to get used. Huge gardens which were nice. The hotel is also used for some sort of nursing home. The biggest problem we found was the food. We only had breakfast but it was very average. The only thing worth eating was the crepes and eggs which were cooked in front of you. Coffee is horrible, tasted like dirt. The other items were terrible. Powdered eggs and horrible pastries to name a few... I think they need to do less items but do them better. Reception staff were rude and just tried to avoid them.

We stayed at this hotel for a week at the end of August with family and friends. Check it was quick and easy, we got the room before the check in time. Rooms are very spacious with old furniture but bathrooms really need improvement. Cleannesses is very poor in this hotel, even though the staff is way overworked and trying hard. Food was good and plenty to choose from. Tables, glasses cutlery all dirty, not because of the staff but because they are not provided with enough cleaning products. All waiters are cleaning the tables and chairs with a dirty cloth that doesn’t seem to be ever washed. The animation team is the best I’ve ever seen, I really don’t know how they manage every day to be so entertaining and enthusiastic. Bar stuff is constantly on the move trying to keep up with the demanding crowd. The hotel manager is very strict and trying to keep the appearance of a 5 star hotel but he really should invest in more staff and cleaning products. All public facilities in and outside the hotel are very very dirty and no windows, most doors are not closing and sometimes in the morning there’s no light inside the toilets, so expect people barging into you as you’re holding on your pants :)). The only rude person we met was one of the “photographers” who is very disrespectful and invasive, making rude jokes and being all and about everyone’s business, (we called him the “I don’t care photographer” as if you refuse to pose for him he’s repeating this expression all the time. Not saying that he takes pictures without asking for permission and even when you constantly asking him to stop doing it) Overall was an interesting experience. The hotel has potential.

Hasdrubal Thalassa & Spa Yasmine Hammamet indeed is one of the best hotels in Hammamet. We were greeted with lovely flowers and refreshing lemonade on arrival. The staff here is literally the best! Our suite was huge, me and my friend had separate bedrooms with a private balcony and even private bathrooms and toilets and we shared a gorgeous living room with another terrace with a lovely view to the Mediterannean. The food here was delicious, we loved the iftar experience at one of their restaurants. But the best part was the SPA experience. We had the best massages and procedures here. We took their signature procedure and it was totally worth it! Can't recommend it enough!