Hotel berhampiran Nahyan Mosque, Abu Dhabi

Pros: 1. Friendly staff 2. Two 1.5 litre water bottles are provided every day, which was super nice because I didn’t have to buy water and carry it all the way up Cons: 1. Standard rooms are a few buildings away from the reception on the top (3rd) floor 2. When checking in, I was asked if I wanted a smoking or a non-smoking, and I said non-smoking. Perhaps I was misheard because of the mask, but the smoke stench in the room was very intense and the only window in the room opened at a roofless narrow wall, so that was the closest to fresh air I could get. However, when I checked in, I barely had time to check the room, so I didn’t notice any of these things. And by the time I did when I went back to the hotel, it was almost midnight. I tried to call the reception at around 11.40 but no one picked up, so I tried the room service but they didn’t pick up, either. And I don’t know if it was the smoke or what exactly, but the room felt haunted :D And no, I’m not joking. Room 709, if you’ve stayed there before. Oh, and when I first opened the bathroom door, I was welcomed with a horrible sewage stench. I somehow had to sleep amidst all this, which I did, around 1am. I woke up to pray Fajr at around 5am, packed my stuff, and never returned again. I went down to the reception and told them I tried calling but no one picked up and that I specifically asked for a non-smoking room and got a smoking one, instead. I also asked if I could get a room that is not at the third floor but I was told I had to pay more because all standard rooms are on the top floor. I explained that I can’t pay more, so I was given the key to 809, instead. Room 809 was way better, which makes me wonder why I was given the worst room as a first choice. Perhaps I was being punished for paying a discounted price.

As soon you enter the hotel, you’re presented with a clean and polished lobby, and extremely helpful reception staff. Entering the room I was surprised by how spacious and very clean every thing was, as usual you’re provided with the customary tea, coffee & a kettle, a large wardrobe and 2 huge single beds (if you chose to stay in 2 bed unit). You also have a small glass table and a comfy chair to sit and work if needed, though the chair was a bit shorter than the table so the sitting position wasn’t too comfortable. Over all great service, most importantly very clean hotel with spacious rooms.

Great staff. Very helpful. Allowed us to check in earlier. Good location and amazing rooms. Clean and good facilities. Thank you Adeel for taking care of us

Customer service is friendly but the valet service is very cumbersome. They don’t allow you to park your vehicle by yourselves. The hotel suite is facing seas view. I would suggest the management to consider undergo renovation to make it modern feel. Visited museum while staying in Abu Dubai

Saya sangat berpuas hati dengan hotel ini, ia layak mendapat empat bintang. Hotel ini terletak dengan baik di jalan yang agak tengah dan makmur Ramai pemandu teksi mengetahui hotel ini sebaik sahaja mereka mendengarnya. Terdapat Khalidiya Mall berdekatan, yang sangat mudah untuk membeli-belah dan makan. Saya tidak menemui sebarang ulasan buruk yang saya lihat semasa memilih hotel sebelum ini. Masih agak bertuah.

Overall it was good experience but there is some cleaning issue obserb which need to fix

Booked a superior room with city view and had a free upgrade to luxury room with sea view which made our stay more special. Staff were very nice especially Ms. Allen in the reception. The room was so clean. Many options for breakfast. Location within the city center. We had a great stay.

Front Of House Staff Not At Mark. There was a issue with other client, both Staff and client yelling at each other which is very un-professional & staff couldn't solve the issue. which made me shut & not say any comments due to their behavior. I request please train staff for this kind of customer dealing.

We stayed 3 days, everything was good and clean. Outside was a pool and hot tub my son just enjoyed. Thanks for everything

It was great to choice to stay here during long transit They have a free shuttle bus from /to airport Morning and night every 30min Afternoon every hour 10:45 they provide the free city tour bus to famous tour spot. That was super value. Room was clean and spacious. It was pity to stay here just half day. Great value for busy travelers