Hotel berhampiran Umbrella Island - Sea Hawk Water Sports, Abu Dhabi

Pros: 1. Friendly staff 2. Two 1.5 litre water bottles are provided every day, which was super nice because I didn’t have to buy water and carry it all the way up Cons: 1. Standard rooms are a few buildings away from the reception on the top (3rd) floor 2. When checking in, I was asked if I wanted a smoking or a non-smoking, and I said non-smoking. Perhaps I was misheard because of the mask, but the smoke stench in the room was very intense and the only window in the room opened at a roofless narrow wall, so that was the closest to fresh air I could get. However, when I checked in, I barely had time to check the room, so I didn’t notice any of these things. And by the time I did when I went back to the hotel, it was almost midnight. I tried to call the reception at around 11.40 but no one picked up, so I tried the room service but they didn’t pick up, either. And I don’t know if it was the smoke or what exactly, but the room felt haunted :D And no, I’m not joking. Room 709, if you’ve stayed there before. Oh, and when I first opened the bathroom door, I was welcomed with a horrible sewage stench. I somehow had to sleep amidst all this, which I did, around 1am. I woke up to pray Fajr at around 5am, packed my stuff, and never returned again. I went down to the reception and told them I tried calling but no one picked up and that I specifically asked for a non-smoking room and got a smoking one, instead. I also asked if I could get a room that is not at the third floor but I was told I had to pay more because all standard rooms are on the top floor. I explained that I can’t pay more, so I was given the key to 809, instead. Room 809 was way better, which makes me wonder why I was given the worst room as a first choice. Perhaps I was being punished for paying a discounted price.

We have been to many hotels in Abu Dhabi and I must say that Marriott Downtown is byfar our favorite and have been going there everytime we go to Abu Dhabi now. They have great food, attentive and curtious staff. From the housekeeping to the restaurants and to the Lounge! Miss George, Osama, Michelle, Christian, too bad I cannot name everyone here! Can't wait to go back:-)

Staying at the City Seasons Al Hamra offers a mixed bag of experiences, with its strengths lying in location and dining, while some of its facilities show signs of wear that could impact longer stays. Positives: - Great Location: The hotel's location is advantageous for those looking to explore the city, offering easy access to local attractions and amenities. - Decent Buffet:The food at the buffet is decent, providing a satisfactory dining experience for guests. Areas for Improvement: - Room Update Needed:The rooms, particularly noted for their old carpets, are in dire need of an update to match contemporary standards of comfort and aesthetics. - Lack of Warm Water: The absence of warm water in the shower is a significant drawback, especially for guests looking for a more extended stay. For a short visit, this might be a minor inconvenience, but it could become a major issue over time. Overall, while City Seasons Al Hamra shines in its strategic location and offers decent dining options, the condition of its rooms, specifically the need for modernization and the issue with warm water availability, suggests a pressing need for renovation. These improvements could significantly enhance the guest experience, ensuring comfort and satisfaction for both short-term and long-term stays.

Ini adalah hotel terbaik yang pernah saya tinggali ketika melancong ke seluruh dunia Harganya bukanlah yang paling mahal, tetapi pengangkutan adalah yang paling mudah. ​​Ketibaan dari lapangan terbang ke hotel adalah RMB 7.3 berada di tingkat bawah atau dalam masa beberapa minit. Mereka sangat bertimbang rasa dan sabar. Terdapat banyak kumpulan pelancongan domestik setiap hari untuk apa yang anda ingin makan Ia sesuai untuk perjalanan keluarga. Saya bisu dalam bahasa Inggeris dan telefon bimbit saya kehabisan bateri. Penduduk tempatan membantu saya kembali ke hotel berkali-kali. Kakitangan hotel juga bersedia untuk menyelesaikan semua kesulitan saya kualiti rakyat jauh ke hadapan!

We are always coming back to this hotel because of the cheaper room rate, the staff is good, but sometimes the room is not properly clean, one time when we are staying, coffee mug is not clean, i think they just wash it with only water.

خالص الشكر للأخت Lilia موظفة الاستقبال على الحرفية والأداء العالي والمميز لما تتمتع به من استقبال مميز لجميع النزلاء وبابتسامة جميلة واستقبال دافئ يشعرك بالطمأنينة والسرور من أول دخول الفندق مما يجعل النزلاء يشعرون وكأنهم بين أهلهم وليس نزلاء أو ضيوف ولباقتها وحرفيتها في حل أي مشكلة تواجهك اثناء فترة البقاء في الفندق كما أخص بالذكر شكرا وعرفانا الأخ محفوظ المسئول والمدير لمطاعم الفندق لبشاشة وجهه وتعامله معك كأنه صديق وهو بالفعل ما حدث لقد أصبح من الاصدقاء في أبوظبي بعد فترة الإقامة في الفندق لما وجدنا فيه من بشاشة وحفاوة لقاء وتناوله لأي طارئ أو شكوي حتى لو كانت صغيرة وجهوده وتفانيه في العمل واستقباله المميز لجميع النزلاء باختلاف جنسياتهم والعمل على تلبية جميع الطلبات بكل صدر رحب. ولا ننسى المدير العام السيد – أسامه إبراهيم والأخ مصطفى في الاستقبال.

Great staff. Very helpful. Allowed us to check in earlier. Good location and amazing rooms. Clean and good facilities. Thank you Adeel for taking care of us

Came back to EP after 3 years after Covid and I enjoyed my staying a lot. Staffs were helpful and friendly in general, but they were not those sweet sweet kind… just friendly, maybe some people would find them rude… Anyway, the package was super good and good value for the price. Many activities were included. Basically you could spend all day in the hotel without going out… I enjoyed their fine dinning restaurants: 1.Hakkasan-modern Asian fusion, if you like typical Chinese food, not the right one… 2.Broadway-western, American style… loved their cauliflower salad… steak was okay, maybe I ordered wrong one, should have tried the wellington… but staffs were super friendly… 3.Lebanese Terrace-somebody told me it was the best Lebanese restaurant in town, so I went have a try. It was so good… but the staffs were not friendly… 4. Vendome-the best breakfast buffet in town for me… (tried Park rotana, St Regis, Conrad, four seasons, rosewood, W hotel, Hilton… )still think it is the best one For someone who stays in the hotel like 300/365 days, this is the best hotel in abu danbi. I found it difficult for me to stay in any other hotels in Abu danbi 🥹

I stayed in this hotel in two different occasions and I have been very happy. The hotel has a free shuttle from the airport,terminal A (it takes just 10 mins)and another one that brings you to the mayor attractions of Abu Dhabi. The room was nice and clean,breakfast was excellent (buffet) and as a plus there is a swimming pool on the top floor to chill a bit before taking the connection flight. The staff is very nice too.I recommend this hotel!