Royal Sun Resort

This was our 4th visit to the hotel, and it didn't disappoint. On arrival, we were given our room, which, when we got to the room we were not happy with, as it was on the first floor and we would prefer something higher. We asked at reception if there was any availability higher, which there was, or we could upgrade to the luxury apartments on the top floor with a whirlpool, after some consideration we decided to upgrade and wow it was the best decision could have made, such superior apartments and of course the sensational view, so much room and everything you could want in a room from dishwasher to washing machine and as always kept immaculately clean. We were half board, breakfast was amazing, so much choice, evening meal lots of choice and something for everyone. Waiting staff always cheerful and happy to help. Thank you Royal Sun for a perfect holiday ☺️

Just returned from an amazing week's holiday. The most relaxing holiday I've had in years. I was slightly apprehensive as I had booked the standard 2 bedroom apartment with large balcony and heard that these apartments were a little dated. We stayed in room 218. The apartment was spotless, spacious, huge bathroom and walk in shower. Yes the kitchen and furniture were brown (exactly the same as mine at home) ! but had everything we needed including a large fridge. Arrived about 6 30pm and the curtains were closed. Pulled them open to be greeted with the biggest balcony we've ever had. See pics , the view was absolutely stunning. The location was great for us. We would walk in the morning, steep hill down and usually get a 5 euro taxi back up. None of us have mobility problems but that hill is not affectionately called cardiac hill for nothing. Small supermarket and launderette attached to the hotel and Lidl within walking distance (not too steep to walk there). We went half board, breakfast was great , loads of choice, dinner was also good but it was nice to go out for a change too. Lovely Italian at the end of the street. All the staff were really lovely, would definitely return to Royal Sun and would not hesitate to ask for the same room. No rush for sunbeds by the pool either but maybe that's because it was January and term time?

TRULY amazing views, enormous balcony good food but seriously spoiled by some kitchen staff who applied a full critique of the clientele in Spanish which was grossly offensive. Management response when informed was to offer a future booking reduction but on further visits the critique continued unabated.

Hi Carlos,and team wow again this is our 4th or 5th time here and we absolutely love it what's not to like. The views are unbelievable the staff extremely friendly and the place is always spotless. I would recommend everybody to try out this hotel. We are back again 16th of September so Carlos I would like same room 308 .handy for the pool 😂😂

The Royal Sun, a great hotel to stay! I loved the hotel, the pool, the gym, the rooms were all as expected and more for a four star resort. Los Gigantes as a location is particularly quiet, that may be a good thing. The walk to the hotel from the town is excruciating, therefore making the rooms views incredible, don’t be put off however taxis do take you up the hill for a reasonable price. The food was good, very standard for a four star half board with plenty of choice and options. I would definitely recommend staying here for the view from the rooms alone!

Let’s address the current situation. After we booked the hotel TUI told us there were going to be works outside the hotel. As we were looking to have a relaxing hotel holiday based around the hotel we contacted the hotel and they assured us disruption would be kept to a minimum. They were right. We had a smaller transfer bus to the hotel so that drop off was just a few meters away from the reception. There was a bit of noise but nothing to really bother us. Ultimately this situation is temporary and will end soon. The hotel is fantastic. Our luxury apartment with hot tub was fully equipped and had amazing views over Los Gigantes. We were staying half board and food options for both meals were superb with great choice. One of our party is gluten intolerant and the chef was able help with food options. Nothing was ever any bother for the team. The room was cleaned every day we requested and the hotel always looks very clean and tidy. If I’m being picky, the shower did leak on to the floor. The location of the hotel is half way up a hill. On those hot days it can be a hard walking back up, but not unmanageable. If you don’t fancy the walk you can jump in a taxi. We definitely want to return to the hotel and spend more time exploring the beautiful island.

The reviews were generally good for this hotel so I was looking forward to arriving. Overall my daughter and I had a really lovely stay. The positives: Stunning views! Really beautiful views of the cliffs from our room, from the restaurant and the pool. One of the best views I can remember from any hotel. The food was really great, plenty of healthy pescatarian variety to keep me happy, and my daughter was also delighted with the churros for breakfast, and great options for dinner. The half board was great value. We also ate lunch at the pool one day which was good and reasonably priced as were the drinks which weren’t included. The room was massive!! It was very clean and comfortable and the balcony and sun loungers were a treat. Staff were very friendly and accommodated our awkward departure time by offering use of public showers and luggage room. The negatives: It was a really bad first impression to be charged for using the safe. After a long journey I felt like we were immediately being stung for extras. Surely better to increase your prices by the €3 per night instead! The roadworks outside meant everything didn’t look very nice around the hotel. Can’t be helped though and the noise really wasn’t a problem at all. The room is quite dated with old looking woodwork in the kitchenette and the (paid for) safe broke and the fridge hummed loudly. However this really didn’t spoil our stay at all, we had a fantastic time and would definitely return. Ps local buses were excellent and allowed us easy travel for day trips. We like walking so weren’t too bothered by the climb from the village.

This is our fourth visit to the Royal Sun, and once again it did not disappoint. From the moment we checked in, to checking out, everything was superb. Friendly and helpful staff who are always there to help. The food, both at breakfast and evening meal is superb. Plenty of choice, and excellent quality. Overall another wonderful holiday and we are returning in July for another great time. We'll done to everyone.

Royal Sun Resort has the most spacious apartments, a wonderful building with incredible views, but most important very friendly employees. Waiters in the restaurant, the cleaning ladies, receptionists, everybody is doing their best to make you feel welcome. Because of all this we experienced unforgettable holidays.