Pengguna Tetamu
27 Julai 2023
This complex wold ordinarily be our ideal holiday destination being that it is small and not too close to the hubbub of the town centre, however, this is a very mixed review based on our experience. On arrival at the complex, we were shocked at the very dated room we were allocated and despite a request to move, we were told this was not possible as they were fully booked. We later realised that there were possibly 1 or 2 rooms which hadn't benefitted from a refurb based on what we saw of other room's interiors and the patio doors, you'll see from the photos how insecure we realised our room was. A refurb was very much overdue for this room and you will see from the photos exactly what we mean. On our first night, we flooded the bathroom and into the bedroom when we showered, so it took some careful thoughts on the best way to approach how to do this and not need to mop the floor each evening. This resulted in bending over the shower tray to wash hair then wetting our bodies in the shower and turning off the water to soap ourselves and turn the water back on to rinse off. All of this whilst ensuring you maintained the water directed to the wall otherwise the water pressure would move the shower curtain from dripping into the tray and you'd be liable to the flooding situation again! Other than that, in our view, the room needed a deep clean. The black mould in the bathroom was terrible, the bathroom door would have benefitted from a thorough wipe down, the skirting boards needed cleaning and it looked like the wardrobe door mouldings had never been cleaned - one evening I used a baby wipe to clean a few bits and was shocked by the muck I removed in a short time. On the positive side, the bed was very comfortable, the staff on the complex were friendly and the pool, bar and remainder of the complex were lovely with very comfortable sunbeds and very clean pool area plus good food from the bar.
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