Hotel 5 Bintang Terbaik di Aix-en-Provence

Very nice hotel, near to city center. Room is clean, tidy Breakfast choice is excellent. Staff members are efficient & courteous.

This hotel is a tourist trap. The management is careless and the hotel is all together lacking TLC! There's is an ongoing construction on the site which was supposed to be far away from the room booked but in reality it was so close that the drilling was ongoing from morning on. Rooms poorly cleaned, bathtub and windows filthy. Check the photo of the hole in a door inside the room & the loose hook. Really ?? The garden, which is supposed to be the main attraction of the hotel was also not on top of its game. Minimal gardening done. One couldn't sit or lie down in the garden.All of the mats of the day beds and seat cushions of chairs were wet and partly dirty. Unbelievable. All together a never come back experience..

I have been at Villa Gallici the first time and had to leave after three days to another hotel, due to some pre-reservations. Arrived at the other hotel, I missed Villa Gallici from the first second on. The staff is of incredible warmth and the place gives you the feeling of staying in a private house with the hosts really being interested in your thoughts and well-being rather than just seeing it as a job. I had the impression of true passion and the special and unique character of the house underline the impression. The location of the Villa is also exceptionally good and lets you walk to all major sights within approx. ten minutes, very convenient in a city like Aix, where most of the old town is restricted for cars. All in all it was a pleasant and positive surprising stay that I have not expected and I can’t wait to come back!!!

Absolutely terrible! Don’t go. Ruined our 3 night wedding anniversary. There are far better luxury hotels in Provence and this is not one of them ! Our room was a hot box as there is zero air conditioning or air circulation. They knew this and made countless excuses. They admitted there was a problem, said the so called Manager would be intouch but she was always busy, out of office or off property. Service outside the restaurants it’s non-existent and the staff are very inexperienced but trying their best. This comes from zero leadership and management. On our last night after we had given up they failed to clean our room and left no new towels so we called at 9.45pm for towels so we could shower in the morning and the Night Manager visited our room and could not believe the room temperature… he apologised and said the Manager knew and she would meet me at checkout - more lies. I asked to see the Manager at checkout … surprise surprise she was “sick”. I demanded to see another manager and they didn’t appear after 20 mins of waiting. So I have written to this Manager 3 times, called for her twice and no reply… she doesn’t have the courtesy, professionalism or dates to speak to me because she knows the truth… They hide behind rubbish excuses and bad manners let alone zero hospitality care and service. Do your homework on this 3 star hotel before you book as it’s absolutely not worth the money … the poor reception staff know it and it’s weak management that let this new young impressionable staff deal with unhappy guests …. Stay somewhere else and don’t waste your money here .. simply not worth it sadly! The poor owner had spent a vast sum of money on what could be a stunning hotel but it’s managed my a muppet who should not be in the job! Shame on them!

Dengan penginapan di Villa Amara di Aix-en-Provence (Couronne Urbaine), anda akan berada dalam lingkungan 5 minit berjalan kaki dari Theatre de la Fonderie dan Aurelian Way. Rumah tamu 5 ini berada 17.9 km dari Taman Wilayah Luberon dan 17.9 km dari Plan de Campagne.Gunakan peluang rekreasi seperti kolam renang terbuka bermusim atau kecapi pemandangan dari teres dan taman. Rumah tamu ini juga menampilkan akses Internet wayarles percuma dan perkhidmatan rencam.Kemudahan yang ditampilkan adalah termasuk kakitangan berbilang bahasa, tempat simpanan bagasi dan sajian kopi/teh di ruang bersama. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 3 bilik tamu yang dihias secara berasingan, serta menampilkan dapur kecil dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar. Katil busa memori anda disediakan dengan cadar kapas Mesir. Bilik mempunyai laman dalam berperabot persendirian. Akses Internet berwayar dan wayarles adalah percuma, sedangkan Televisyen LED dengan program kabel disediakan untuk hiburan anda.

This was our second stay at Villa Saint Ange, and I'm disappointed to say it will definitely be our last. We stayed here a couple years ago on our honeymoon, and while we had a few small issues with the service, the gorgeous grounds, immaculate room, and great location merited a return stay. Unfortunately, our return trip was much worse than the first. First, the good: the hotel is still gorgeous, and the pool is still lovely. The location is great - a short walk will bring you right to Cours Mirabeau. The restaurant is newly overseen by Pierre Gagnaire, and is still nice (though honestly no better than under the previous chef). We had two main issues this trip: our room, and the lack of service recovery when we had an issue with it. Our room was located at the front of the hotel overlooking the street. It was very nicely appointed, but as we learned at about 5-6am every single morning, it has a glaring issue: noise. Each morning, a symphony of garbage trucks, delivery vehicles, and other service vehicles absolutely bombarded our room with noise. While any room facing the street is likely a bit noisy, our room in particular was RIGHT above the hotel's loading bay, meaning 5am deliveries to the restaurant were unacceptably loud. The many antique floor-to-ceiling windows in the room were beautiful, but absolutely worthless noise insulators. We mentioned this issue to the staff, who seemed unsurprised by the complaint, and also offered nothing more than a fairly insincere apology. That said, it's not the responsibility of a hotel's receptionist to resolve hotel layout problems - it's the responsibility of management/ownership. This is not the only review to mention this issue, which means management/ownership knows this is a problem and simply does not care. This is also not an inexpensive room - it's actually a Superior category room, and thus commands a price of nearly $1,000/night. My advice to the owner of this hotel: this room cannot be a guest room. The location is not acceptable for a bedroom, and charging this much money for such a substandard room is a bad look. Convert the room to a library, parlor, utility closet - anything but a bedroom. Other consistent, easily-remedied feedback in guest reviews (most notably, lack of coffee maker in the rooms) has been ignored by management, so this likely will be as well.

Hotel is very well located with an excellent outdoor pool facility, staff at the bar were quite friendly. The staff at reception were a bit 'hit and miss' .. sometimes helpful and other times not, really depended on who you spoke with.

We recently spent four nights here and i can't rave enough! We made reservations primarily based on reviews we read here and we thought the hotel was even better. We were traveling as a family with our teenage daughter and booked the junior suite which was perfect. A large room by European standards and it was perfect. We had a fold out twin bed and we could move around the room with it open. The location was great - close enough to everything but not overrun by street noise and busy crowds. We walked to dinner every night and one restaurant was better than the next. We spend one day in Aix-en-Provence and did day trips the other days. There was so much to see and visit in the area but more about the hotel. The front desk staff were so nice and so helpful. Mostly younger but so attentive and helpful making reservations for us, changing tickets to a site we booked when our daughter wasn't feeling well and offering great suggestions. The breakfast was also a big hit. I would recommend getting it included. There is a beautiful outdoor garden to eat in. Plentiful food and great variety from bacon and eggs to a continental breakfast of pastries and fruit. Lastly, we booked the parking spot which was a big plus. It was a short walk from the lobby and it was great to not have to worry when we returned from our adventures about where to park. Can't recommend enough. We look forward to returning.

I visited for business and found the location to be excellent. The space was quiet with great black curtains to hide noise and lights. I was very pleased with the friendly staff. They were helpful and the space was very clean. I'd recommend it!

Parfait pour une ou deux nuits à Aix. Chambre impeccable, bien équipée, spacieuse. Service très bien. Petit bémol pour la literie un petit peu molle pour nous.