Hotel 5-Star di Henan, China

They have a very excellent service that match with their price. The only bad things is their room come with cigarettes smell as I think is because the old building issue. Anyway overall you can get a best experience. You can get greeting and send luggage service to your room when you start stepping in.

Everything about my stay was excellent. A very friendly and courteous staff. Great amenities and astoundingly clean and welcoming. Also the breakfast was quite good as well. I will be back on my next visit to the Shaolin Temple. 😊

Very nice hotel! Liked it very much! The room was clean and comfortable, the reception was welcoming, breakfast was fine, found nice cozy cafe nearby! Definitely will stay here next time on my business trip again!

Another good experience with intercontinental hotel in china. Morning breakfast is great. service in executive lounge is excellent.

I am writing to express my sincere appreciation for the exceptional service provided by Carol at the front desk during my recent stay at your hotel. Her professionalism, warmth, and attention to detail truly made my visit memorable.From the moment I arrived, Carol greeted me with a genuine smile and a welcoming attitude. She efficiently handled the check-in process while also taking the time to explain the hotel’s amenities and answer my questions patiently. What stood out most was her thoughtfulness—she remembered my name throughout my stay and proactively offered assistance with local recommendations and transportation options.Thank you for employing such excellent staff, and please extend my gratitude to Carol for making my stay so pleasant. I look forward to returning to your hotel in the future, in no small part because of the exceptional service she provided.

Excellent location , next to shopping mall with nice shops and nice restaurants . Can just walk to the mall. Hotel staff service is average , quite cold and not enthusiastic . No aircon because it is not summer as the rooms are 26C and can’t do anything . Asked for extra fan otherwise can’t sleep , too warm.

It is good service and beautiful room. Nearby the Mall have Haidilao Hotpot, HeyTea and many many local food. It is taking only 3km-4km to Zhengzhou Dong Station quite near and other location Longmen Groot, Sui & Tang Dynasty, Laoyi Acient Town with very deliciouse hotpot at exit Gate . Happy to stay here i will come back soon.i

For some of the weekend, I took a train from Xi’an to Kaifeng. This weekend, a cold front came in. It didn’t matter because the Gulou night market had everything I needed to adjust. I found some hidden spots (like Bayu Morning Rikaye Alcohol, Lecker’s Leban German Restaurant, and Jieyou Grocery Little Bar) while exploring. The Millenium Park, Gulou Market, and Wansui Shan Wuxia City are very close. The hotel property is great for walking, and the room was really comfortable. Front desk was easy to communicate with despite the language barrier, and everything very efficient. There is a nice gym and pool, but I was out exploring. There is also a shuttle which can take you to a couple of spots nearby. This property is good for conventions or families, but I was fine as a solo traveler. Food good.

This is a very low density hotel. Suitable for those who want to enjoy the quietness and calmness of the environment. The service is top notch. Every room is assigned to a butler, who gets most of the job done, like room service, prepping the hotspring water, food order etc. The replies are prompt and helpful. The food provided was good. It's semi buffet style, which is sensible considering the hotel only caters for such low headcounts. Some food are ordered from the bar. The quality is not bad. There was only one problem. We chose the capsule room. Mainly because we wanted to enjoy the view from the hill. However, there was a construction right in front of us, which blocked the view. We could mainly see the construction signboard which was a little disappointing. The hotel also provided a parting gift on our checkout day. Overall it was a good experience.

I stayed at this hotel on two separate occasions, and both were terrible experiences. The heating system does not shut off—the room turns into an oven, and the entire floor felt overheated. I couldn’t sleep at all and had to wake up several times during the night not knowing what to do. The thermostat doesn’t work, so there is no way to control the temperature. During my first stay, the room didn’t even have a window; they brought in an external AC and later moved me. On my second stay, the room had a window, but it didn’t help—the room stayed extremely hot. After two stays with the same issue, this is clearly a persistent problem. I will not be returning.