Zayed Bin Sultan Street, Al Ain, Emirate of Abu Dhabi, United Arab EmiratesLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.2/5
Sangat Baik
72 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.2
Tapis mengikut:
Atur mengikut:
Semua ulasan(72)
Ulasan positif(43)
Ulasan dengan gambar/video(4)
Ulasan kurang baik(3)
Pengguna Tetamu
Bilik King dengan Balkoni
Menginap pada Jun 2024
Solo
2 ulasan
2.5/5
Disiarkan pada 29 Jun 2024
People who work there are friendly. However the room wasn’t serviced until after 5 pm and had to be done when I was present. The electrical connections in the room kept flickering on and off. Room looked old. My meal at Trader Vic’s was expensive and not worth the value. The food was subpar.
Terjemah
Pengguna Tetamu
Menginap pada Mac 2022
Pasangan
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 16 Mac 2022
Well located hotel, relatively near most attractions in Al Ain. Nice swimming pool and restaurants.
الترحيب بشكل ممتاز واستقبال المكالمة على استعجال وتوفير الغرفة بالسرعة القصوى هو محل تقديري بالتاكيد واشكر من كان يتواصل معي عبر الهاتف لتسهيل حصولي على الغرفة وعلى تسريع تسجيل الدخول والتجربة بشكل عام ممتاز وانصح بالاقامة بهذا الفندق واتمنى فقط اعادة خدمة ركن السياره بالباركن وجلبها عند الحاجة للخروج
Jawapan daripada Pihak Penginapan: Dear ralnaqbi, Thank you for sharing your feedback on TripAdvisor.com. Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests. The whole team looks forward to welcoming you back. Best regards, Pierre Zayoun General Manager
Liz W
Menginap pada Okt 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 25 Okt 2024
Christian the lifeguard is wonderful . So attentive . Nothing is too much trouble . He and the other lifeguards are simply the best . They brighten my day. He addresses my 97 year old mum as your majesty . We both look forward to seeing him & his colleagues every day
Terjemah
Jawapan daripada Pihak Penginapan: Dear Liz W, Thank you for the positive feedback about Al Ain Rotana., we appreciate you taking the time to review our property. It is our delight to know that you had a fabulous stay in our Hotel as well as your positive remarks on the responsiveness of our colleagues, cleanliness of the rooms and the service in the restaurant. Your heart-warming comments will be shared with the team, and they would be pleased to know that you appreciate their efforts. We look forward to welcoming you back to Al Ain Rotana for another valued guest experience in Al Ain. Best regards, Pierre Zayoun General Manager
Aaron G
Menginap pada Ogo 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 7 Ogo 2024
Really enjoying the pool like always. We are always happy to have Ramen providing excellent service at the pool bar. We thought he left for Vacation, turns our hotel changed his shift! Thankfully we have him back at the bar rocking some AMAZING cocktails!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Aaron G, Thank you for your positive review on TripAdvisor It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to having the opportunity to welcome you back here at Al Ain Rotana. Best regards, Pierre Zayoun General Manager
sincerely_dina
Menginap pada Jun 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 16 Jun 2024
The hotel was very clean and comfortable. The staff was very friendly and helpful, especially Lamie at the Reception. The night we had dinner at the hotel was Seafood Night at the Zest Restaurant and it was super delicious. Definitely can’t wait to go back!!
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 14 Dis 2024
I would especially like to recognize the outstanding efforts of [lady - karthane - cindi]. Their dedication, attention to detail, and friendly demeanor went above and beyond my expectations.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 9 Dis 2024
We have been regular visitors to Al Ain Rotana for many years. Our recent trip did not disappoint! The staff continue to go the extra mile to make us feel welcome. Their friendliness and efficiency is second to none. Many thanks to the lovely Reception staff for looking after us. To Hosan and the team in Trader Vics… food and drinks were amazing as always. Ramen at the pool bar for his friendly efficient service. A big shout out to everyone involved in the tree lighting ceremony. It was such a lovely evening.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 9 Dis 2024
Ramen the bar tender took so much care. Thank u for amazing facility and great staff. Perfect health club and lovely weather. ....... we did not stay.......................,......................................................
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 5 Dis 2024
Well it’s a blessing to have a place like Rotana in Al Ain and having a top notch facility like “body lines”, the gym facilities, swimming pool and Jacuzzi and the whole staff especially Mr.Hasham and Hanna were super nice and source of constant support Highly recommendable
Terjemah
Pengguna Tetamu
Menginap pada Nov 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 30 Nov 2024
If you are looking for a hotel away from the hustle and bustle that caters to your every need Al Ain Rotana is a must. Very tastefully done, the bedrooms are great and the service is superb. We dinned in the hotel and the food was great as were the cocktails and if you fancy a glass of wine, they are very generous with their pouring! Everything you could possibly want for breakfast was available and probably the best coffee I've tasted in the UAE I highly recommended this hotel.