Hotel di Alabaster

With a stay at Holiday Inn Express & Suites Alabaster, an IHG Hotel, you'll be centrally located in Alabaster, within a 10-minute drive of Central Alabama Paintball Park and Veterans Park. This hotel is 3.8 mi (6.2 km) from Ballantrae Golf Club and 4.9 mi (7.8 km) from Penhale Park.Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

When we arrived at the hotel, the windows were completely removed from the wall. There was a distinct smell of **** and the room was had a dirty coffee pot and a broken picture frame. We called downstairs and the front desk worker came up, but was unable to put the window back on their own so my husband had to do it. She said to talk to her manager in the morning, but that she could not give us another room since they were booked up as were the other hotels around us. We decided to stay, but the room was not great. We tried to talk to the manager that morning, but she was not available. I was able to talk to her a couple days later and she offered a free stay in her hotel since she could not discount hotels.com, but instead offered ihg points since we could not stay in her hotel again. When she offered the ihg points, she made it sound like it would give us another room at another hotel. A week later we tried to book at another hotel, but it would not even cover a discount on a room. It was the equivalent of $50 for a room we paid over $200. I tried calling IHG, but they were no help since they said she gave the discount. I was very upset since I felt the manager was not 100% up front with us, and I would have never accepted a $50 discount for a room that was such a mess and to which I woke up every couple hours smelling the **** in the air. Not a peaceful stay at all and unacceptable customer service on the part of the manager and IHG.

酒店值得推薦

With a stay at Hyatt Place Birmingham/Hoover, you'll be centrally located in Birmingham, within a 15-minute drive of The Summit and Birmingham Zoo. This hotel is 11.1 mi (17.9 km) from University of Alabama-Birmingham and 11.4 mi (18.3 km) from University of Alabama Hospital.Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access and a vending machine.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, while MP3 docking stations help you enjoy your music in the comfort of your room. Bathrooms have designer toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

With a stay at Sleep Inn Pelham Oak Mountain, you'll be centrally located in Pelham, within a 15-minute drive of The Summit and Pelham Civic Complex. This hotel is 14 mi (22.5 km) from University of Alabama-Birmingham and 13.8 mi (22.2 km) from Birmingham Zoo.Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.A complimentary buffet breakfast is included.Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Beautiful and super clean hotel. Honestly was surprise how nice and clean it was. Definitely the best holiday inn I’ve stayed in.

Biliknya bersih. Perkhidmatannya OK. Lokasinya cantik. Makanannya tidak begitu sedap.

還可以 滿足基本需求

The carpet in our room was stained in numerous places in the both the main room and the bedroom. The window was filthy. The curtain sheers have something on them as well as the couch cushions. The couch slants forward like you are going to tip off the couch. The foot rest is tearing open at the seams and sagging on the bottom. There is a hole in the bathroom wall from the door handle smashing into it. We received an almost empty bottle of shampoo and a tissue box with only a couple of tissues left. There are goldfish crackers in the air conditioner in the bedroom. We paid for breakfast but we never told what time it was served (or given any info about the hotel and there was no info in the room) and when we came down to eat we were told breakfast ended at 9am. Every other hotel we’ve stayed at on our trip breakfast has been served until 9:30, 10:00 or even 10:30. When I filled out the IHG survey, the general manager from the hotel responded that they are sorry they didn’t meet my expectations and will use my comments to coach their team. Nothing in the response indicated that they will be fixing the room.

Great service for what little I needed. Room was clean. Bed was alright. Only hang-up was the LG TV wouldn't turn on after usage (which is a common problem with LG TVs). Probably needs replacing. I would stay again.