Hotel berhampiran Walgreens, Albuquerque

Staff was excellent, the hotel room was clean but I could tell it was slightly older. Carpets are likely due for a deep clean, but overall it was a great stay.

the cleaning lady knocked at my door TWICE before the check out time of noon, once at ca. 09:30 and another at ca. 1130. I complained to the receptionist, who had the cheek to ask me if I had put the do not disturb sign on. The lack of courtesy at this hotel is stunning. Next time (not with me though), try knocking at everybody's door every hour. This is NOT a welcoming place and should not be patronized.

Best hotel, great location off freeway. 10 min from old town. Comfy beds. Lots of room to move around in the room. Privacy Curtain between sofa bed and 2 queens. The sofa bed was actually comfortable! Lots of cabinet space and counters for storage, breakfast was good and plentiful. Very clean. Kids wanted to go to the indoor pool (towels provided) and they had a good time, but I must say that the flooring surrounding the pool was TILE and it was VERY slippery. My children were walking slowly and carefully and still slipped and fell many times. I was tense the entire time worrying about the kids slipping. It was probably the worst flooring to have near a pool. Please be careful.

Hotel is okay,it's an older unit in a rough part of town.Trash outside and inside my room,hallway and rear entrance was not emptied daily.Car in rear parking lot was vandalized while I was there, not my car, there were many warning signs not to leave valuables in cars.I was there 2 1/2 days never received new towels for the ones I used,although bathroom and room was clean when I arrived. Had a bad problem with the room door opening from the outside, I am fairly strong ,but I had to hip-check the door every time to get into my ,it's so obvious that cleaning staff must have reported It was that hard to open,I am easy-going but it needs reported and repaired.

Sedikit terlalu mahal. Tidak dapat membatalkan. Tempatnya bagus dan bersih. Berharap kolam renang tersedia. Makanan itu bukanlah hidangan panas seperti yang kami sangkakan. Tidak banyak adegan dari tingkap. 😞

Tempat letak kereta adalah luas, terbuka dan percuma. Biliknya besar, tetapi hiasannya agak lama. Perkhidmatan keseluruhan adalah baik. Ia terletak di pinggir bandar. Terdapat banyak restoran berdekatan dan ia adalah selamat.

環境很好，服務不錯，位置安全

A knock on our door at 8pm my wife opened the door to be met by the front desk lady aggressively telling her “multiple complaints about excessive noise and shouting from our room, she had listened at our door and heard screaming and if she got one more complaint we would have to leave the hotel”. I called back down stairs as I was in shock - i thought she must have the wrong room - the only noise was from our perhaps boisterous 6 year old who was watching a kids show on YouTube kids. But she again reiterated “screaming” and that we would be forced to leave. In my opinion I don’t think you could find a quieter family. Certainly the TV would have made more noise. Shocking unbelievably bad customer service - simply asking us to keep the noise down as someone had complained would have been sufficient - but the instant escalation to leave the hotel…..left us feeling very upset. If we disturbed someone at 8pm in the evening, we are truly sorry. The noise insulation seemed good in the hotel - we only heard occasional doors closing and the freeway traffic outside. We had got in from dinner around 7:15pm after a 9 hour drive. After the complaint at 8pm we spent the next 45 mins whispering and stressing that somehow we were going to be put out in the street in a Saturday night in Albuquerque, before going to sleep. Needless to say it was a restless night sleep. As for the hotel, we stayed at a Holiday Inn Express hotel the night before in Fort Worth. So we had a direct compare and contrast. In Albuquerque the shower did not work and there was a problem with the functionality of the blackout shades. The breakfast was a little disappointing as there was only half of the items offered actually available (the sausage and biscuits were great). No yogurts, cinnamon roles, bread for toast. And there was a distinct absence of any staff replenishing food, or cleaning tables etc. Check in was also odd - we had booked a prepaid non cancellation 2 x queen bed room (for our family of 4). Arrived around 5pm. At check in “sorry I don’t have that room, but I do have a king suite with a sofa bed; the hotel is fully booked”. I explained that didn’t work for us, we needed two beds. After some time on the computer the lady said ok, I have a room for you “someone else is going to be disappointed when they check in tonight”. I have no idea what the criteria used to select disappointing a guest were. Overall something just not right with the way this property was running.