Hotel dengan Bar di Alexandria

Room key wouldn’t work and front desk despite of trying were unable to offer a working key. Location is good.

The room was beautiful and comfortable. We loved the location. But we had a very unnerving experience with our room. We noticed the deadbolt lock did not actually work on our door. I like using this for extra protection. The last night of our 5 night stay we had a woman come into our room while we were trying to get to sleep due to an early flight the next morning. She said she was sorry that she bothered us and thought this was her room apparently she told the front desk that and they just gave her the key TO OUR ROOM!?? Would you not at least get some ID or verification that this was the correct room. This was very unsettling and we were nervous about our safety and left early for our flight. also some things to know there is No daily maid service, towel exchange or coffee replenishment and we had to ask for toilet paper.

We stayed 3 nights whilst attending a wedding celebration in Alexandria. The hotel provided an excellent base for exploring the area, with the location a good compromise between the old town and the metro link. Check-in was fast and efficient, with Pam providing a warm welcome and allowing entry to the rooms 3 hours before check-in. The three suites in our group were very well appointed, clean and the AC worked well. We really appreciated the complimentary breakfast offering and the on-site shop for basics. We would definitely return.

I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly. The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am! The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what? The Wifi in the room is not free unless you are a Bonvoy member. There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out. The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty. We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying. This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality. Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!

Morrison House is an delightful boutique hotel, small enough that it feels like a hideaway. The area feels very safe for women traveling alone. There is an adorable courtyard entry with a fountain and double curving steps up to the the door. We stayed at the end of a week in DC, so we each had a large suitcase and a carry-on to haul awkwardly up the steps - maybe stay there when you are traveling more lightly. The front desk staff were adequately friendly. I am not disappointed in the service, but I did not have the outstanding experience that some reviewers have written about. We were upgraded to an Illustrator room, which is a corner room on a high floor. I found the room very clean and in good repair. The mattress was medium firmness and we slept well. The shower had good water pressure. We did not hear any noise from outside. Unfortunately it began to rain shortly after our arrival so we did not get a chance to explore the area. I did go downstairs for a complementary glass of wine. We were there on a Sunday so the restaurant was closed. Be sure to note the square footage of the rooms. They are smaller than average rooms in a 4-star hotel. The room did feel small but I think it was due to the 8-foot ceiling because it did not feel cramped. The air conditioning unit was a bit noisy but like I mentioned above, we did sleep well. Parking is in an underground garage below the hotel. Our vehicle was parked for us but they do not have valet services.

房間乾淨整潔，設施便舊尤其是廁所。早餐有自助餐或者點單式，自助菜品不多經典的美式早餐，不要想象的和國內一樣。步行10分鐘就到king street station有blue和yellow兩條線路，都能直到市中心。

The hotel locates in the city center of Alexandria and provides good service. But the hotel is already outdated, and the room facilities are mediocre.

This was a great hotel in a wonderful town not too far from DC. The architecture was amazing, and the room had quite a unique setup. Service was good and I had no complaints.

This was a mixed experience. What I'll say up front is that it appears that Hilton is not staying on top of supporting its staff at this location. The staff is wonderful - very kind, helpful, and doing their best even while they're constrained by (I'm assuming) being short staffed and not having the financial resources to take care of things that inevitably need fixing. There were some issues with communications around housekeeping, and then there were multiple snafus involving the key cards not working. The elevators were super slow and possibly some weren't functioning, so that really caused some challenges. Finally, the meeting spaces weren't labeled, so it was hard to know what workshop was in what room! They had these beautiful digital displays with no info other than our conference name. Lame! And then the conference meal service - I felt really bad for the staff, they clearly haven't been trained in how to cater to those with special food needs. Someone requested kosher, and they got a plastic wrapped thing with an apple, orange and banana in it! So....it was like that. On a final note, I can positively say the coffee served at the cafe is FANTASTIC! It was strong, hot, and delicious. And the cafe owners work very hard to give guests a great experience, so I encourage everyone to tip them well. :)

Hotel and hotel service is great! Parking service is terrible! Front desk was extremely nice and accommodating. The valet parking attendant was by far the worst I’ve had in my life. Without greeting, he rudely (]with a tone) said we have to check in before bringing the car in the garage. He kicked us out of the garage. So I did so at front desk while my girlfriend drove circles around the block. Not a big deal so far, until we returned with our $30 paid parking ticket. The valet man then said we can’t park in there, because there is no room. But we just paid the front desk, right? We then mentioned that we paid “so can you please park our car?” The valet then tells us to “the hotel has nothing to do with this parking lot!” even though the entrance sign says Hotel Indigo. Other customers in the lot told us to go somewhere else because he was terrible and rude with them. So we drove around in the very busy neighborhood and found a $10 lot over half a mile away. We came back and explained to the front desk what happened and she kindly gave us a bottle of champagne and water and refunded our parking. She also offered discount breakfast AND her personal parking space! Wow. She really cared about customer satisfaction. Highly recommend this place, but park elsewhere!!!