A stay at Holiday Inn ALMATY, an IHG Hotel places you in the heart of Almaty, within a 15-minute walk of National Museum of Kazakhstan and Kazakhstan Independence Monument. This 4-star hotel is 0.7 mi (1.1 km) from Presidential Palace and 0.8 mi (1.3 km) from Central State Museum.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Glasshouse, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Almaty? This hotel has facilities measuring 7952 square feet (739 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
PPengguna Tetamu2023.06.26
The breakfast was good, but not fantastic. The room was good and clean, there were some supplies in the toilette. Parks and places around the hotel are nice, and you can have a good walk around, if you wish. There were always noise (I'd assume cleaners did some work) quite early in the morning. Another issue is that the breakfast time in the morning is until 10am sharp, which is not convenient for people travelling from Europe for leisure. As I understood, there're no alternatives available. We asked a bottle of water and an additional blanked to the room, and it was challenging to get them. Particularly, with the bottle of water, as they refused to put the cost of it on the hotel room, but requested a cash payment. It was a surprise for us.
With a stay at Grand Mildom Hotel in Almaty (Medeu District), you'll be within a 15-minute drive of Shymbulak Ski Resort and Dostyk Plaza. This hotel is 0.5 mi (0.9 km) from Colibri and 0.7 mi (1.1 km) from National Museum of Kazakhstan.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 112 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
PPengguna Tetamu2024.01.09
Hotel is really good, centrally located and opposite to dostyk mall. We have been there in the month of October on the 9th floor. Rooms was very good neat and clean with city & mountain 🏔️ view'. Confrance hall Swimming pool facility Spa facilities Secret club on the 9th floor They also have some smoking 🚬 rooms Over all this hotel is really good and value for money. Thanks Mildom hotel team
Novotel Almaty City Center terletak di tengah-tengah Almaty, 3 minit berjalan kaki dari Kok Tobe Cable Car dan 8 minit berjalan kaki dari Colibri. Hotel disahkan mesra alam ini berada 1.3 km dari Dostyk Plaza dan 1.3 km dari Muzium Nasional Kazakhstan.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang tertutup, sauna dan pusat kecergasan 24 jam. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar.
Nikmati juadah di Le Resto, atau, nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Ada rancangan acara di Almaty? hotel ini mempunyai ruang berukuran 2153 kaki persegi (200 meter persegi) yang terdiri daripada ruang persidangan dan 6 bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 190 bilik tamu yang menampilkan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan pengering rambut dan jubah mandi. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2023.07.14
Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.
Sangat Baik
92 ulasan
4.5/5
Harga bermula
RM 717
satu malam
Semak Ketersediaan
Anda Mungkin Menyukai
Hotel Dengan SarapanHotel Dengan Bilik BerkembarHotel Dengan 1 Katil DoubleHotel Dengan Kolam RenangHotel Dengan Pembatalan Percuma
Come and visit our newly opened hotel Holiday Inn Express Almaty. In the heart of the Central Asia region, the hotel boasts 184 spacious, well-equipped rooms finished in elegant style, from which you will be able to enjoy exceptional views of “Mountain Town” Almaty. We are very close to the Central stadium, the largest sports complex in Kazakhstan. You might want to be closer to your favorite team, then your best option is to stay at Holiday Inn Express. We look forward to welcoming you! Whether you are travelling as a couple or family or single, you can choose between our standard one queen size bed or two separate beds room configuration with a view of our magnificent mountains. It's the smaller details you'll appreciate while travelling, such as the choice of soft pillows and plush mattress toppers for a comfortable night's sleep. Keep entertained with cable satellite TV on flat-screen TV, and stay connected with multi-device high-speed wireless internet right from the comfort of your hotel room. Our ultramodern bathroom is equipped with hairdryer, magnifying shaving and make up mirror as well as all the amenities you could possible need during your stay. Electric current: 220 Volts. Smoking rooms & connecting rooms are also available. A distinguishing features of the hotel are an elegant bar and lounge area, plus a modern venue for conferences of business events. We also offer you available coffee breaks packages. We expect for your best stay here in Almaty, Kazakhstan.
PPengguna Tetamu2023.06.29
What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service
With a stay at Hotel Kazakhstan, you'll be centrally located in Almaty, just a 4-minute walk from Geology Museum and 11 minutes by foot from Colibri. This 4-star hotel is 0.8 mi (1.4 km) from Nedelka Park and 0.9 mi (1.5 km) from 28 Panfilov Heroes Memorial Park.
Take advantage of recreational opportunities offered, including a nightclub, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Modern European cuisine at Balcony Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
SSylvia Teoh2024.06.30
Very interesting experience staying in the old Soviet building. The location is very much in the center of the city with access to public bus and metro around its vicinity. The room is very basic but comfortable. Breakfast spread is really good. They have loads of fruits option.
For those who are also traveling solo and wanted to use public transport to and from the airport, it is possible to hop on bus number 92 with metro access.
Penginapan di Regardal Hotel menempatkan anda di tengah-tengah Almaty, dalam lingkungan 15 minit berjalan kaki dari Kazakhstan Museum of Arts dan Kasteev State Museum of Arts. Hotel spa ini berada 0.6 km dari Stadium Pusat Almaty dan 1.5 km dari Auezov Kazakh Drama Theatre.
Manjakan diri anda di spa yang menawarkan urut dan rawatan badan. Jika anda inginkan peluang rekreasi, anda akan mendapati kolam renang tertutup, tab spa dan sauna. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut.
Nikmati masakan Eropah Timur di Manhattan, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet percuma disajikan pada setiap hari dari 8:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 189 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi peti besi dan cerek elektrik, manakala pengemasan disediakan setiap hari.
PPengguna Tetamu2022.09.21
Well we booked this hotel by walking in off the street. As an emergency hotel it was okay. The hotel was very dated, the bedding had holes in it and there was a party going on in the hotel which you could hear until the early hours of the morning. It cost £174 for 3 rooms for the night and included breakfast, not that I ate the grey egg, very pink sausage and bowl of honey. It was cash only. The young guy on reception was nice and tried to speak English best he could which is hard to find in the area of the world. He was friendly and helpful. Now, we went to our rooms on for an hour later a local mad attempted to enter our room, which we had locked. He had a card that could enter the room, the only reason he didn't make it in was because we had put the safety chain on. He had successfully got into one of our other rooms, this was very surprising. I told the staff and had to speak to someone on the phone to translate the problem. No other issues after this all night. TV on has channels in Russian, no English available. Now for the title of this post. The view from our room we could see the ski jumps which was nice but everything else you could see was broken. But this still isn't the reason for the title. In the picture I have attached you can see that there is a large window from the room to the toilet, just incase you would like to see your, partner, spouse, friend or other family member relieve themselves on the toilet. The shower was cold and barely worked. The bars of soap weren't worth having. Shower curtain didn't cover the whole window and the light for the bathroom could be turned on and off from the bed... Why would anyone need that, or is it so you can make someone go the toilet suddenly in the dark for a laugh. The decor of the room is very outdated. There is a McDonald's next door which is helpful, as the grey egg was not getting eaten. If you want a real experience of a night this place is for you.
With a stay at Almaty Hotel, you'll be centrally located in Almaty, within a 10-minute walk of Almaty Opera House and Zenkov Cathedral. This hotel is 1.9 mi (3.1 km) from National Museum of Kazakhstan and 2.5 mi (4 km) from Almaty Zoo.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon and a banquet hall.
Enjoy a meal at Grand Zina or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 193 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
PPengguna Tetamu2023.01.31
Отличное расположение гостиницы! Шикарный вид с балкона и днём и ночью! В апреле по утрам поют соловьи. Холл и входная группа красиво стильно современно. Номера - не очень. Маленькая площадь, старая, но целая мебель, затертый ковролин, несовременный кафель, полотенца старенькие, с лохмотьями. В шкафу для одежды нет ни одной полочки- вещи положить некуда, только 2 вешалки. Постельное бельё нормальное чистое. Есть чайник, чашки, чай и сахар. Воду 0.5 приносят ежедневно. Мини бар - у меня был весь холодильник, у коллеги - пусто. По требованию, думаю, принесут. Гладильные комнаты всего 2. На 6 и 7 этаже. На 7 этаже очень тусклый свет - гладишь почти на ощупь. Для такой большой гостиницы, казалось бы, мало. Но за 7 дней проживания - я не стояла в очереди в гладилку. Тренажёрки, сауны, бассейна нет. И это большой минус гостиницы. Завтраки в ресторане Zina - очень разнообразные и вкусные. Каши, творог обалденные. Есть свежие овощи, салаты, тарталетки и т.д. Есть и серьёзные блюда: манты, мясо, картофель запечённый. Выпечка, в основном, вкусная. Но иногда подают пирожки, самсушки трех или четырёх дневные. Уже дубовые. Может для видимости брльшого количества их кладут. Для разнообразия, при частых командировках, можно раз в год останавливаться в этой гостинице.
Penginapan di The Ritz-Carlton, Almaty menempatkan anda di tengah-tengah Almaty, dalam lingkungan 5 minit memandu dari Muzium Nasional Kazakhstan dan Stadium Pusat Almaty. Hotel mewah ini berada 4.8 km dari Panggung Opera Almaty dan 6.3 km dari Zenkov Cathedral.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang tertutup, sauna dan pusat kecergasan 24 jam. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan tempat simpanan peralatan ski.
Nikmati masakan Mediterranean di Seven, salah sebuah daripada 2 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan penuh disajikan pada hai minggu dari 6:30 hingga 10:30 dan pada hujung minggu dari 7:00 hingga 11:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan dan perkhidmatan limousin/kereta bandar. Ada rancangan acara di Almaty? hotel ini mempunyai ruang berukuran 10330 kaki persegi (960 meter persegi) yang terdiri daripada pusat persidangan dan bilik mesyuarat. Tetamu boleh menggunakan perkhidmatan pengambilan dari stesen kereta api dengan membayar surcaj manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah sebuah daripada 145 bilik berhawa dingin, yang menampilkan lantai dipanaskan dan Televisyen LED. Akses Internet berwayar dan wayarles adalah percuma, sedangkan stesen dok iPod dan program digital disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
LLeo wangkun2024.05.05
Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and
informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit.
The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty.
Will definitely come back here if we’re back in the city.
Penginapan di Rixos Almaty Hotel menempatkan anda di tengah-tengah Almaty, dalam lingkungan 15 minit berjalan kaki dari Panggung Opera Almaty dan Taman Nedelka. Hotel mesra keluarga ini berada 1.2 km dari St Nicholas Cathedral dan 1.5 km dari Zenkov Cathedral.
Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk sebuah kelab kesihatan, kolam renang tertutup dan sauna. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar. Cukup mudah untuk mengunjungi tempat tarikh berdekatan dengan pengangkutan ulang-alik kawasan (dengan surcaj) yang disediakan.
Dapatkan santapan anda di restoran di hotel, Brasserie, untuk makan tengah hari, makan malam, atau sarapan lewat pagi. Tempat makan di kedai kopi atau kafe dan Perkhidmatan bilik 24 jam turut disediakan. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disajikan pada hari minggu dari 6:30 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan limousin/kereta bandar dan surat khabar percuma di lobi. Ada rancangan acara di Almaty? hotel ini mempunyai ruang berukuran 1478 kaki persegi (137 meter persegi) yang terdiri daripada pusat persidangan dan 9 bilik mesyuarat. Dengan membayar surcaj, tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang (tersedia 24 jam) dan perkhidmatan pengambilan dari stesen kereta api.
Selesakan diri anda di salah sebuah daripada 237 bilik berhawa dingin, yang menampilkan lantai dipanaskan dan TV Pintar. Katil anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi dengan tab mandi dan pancuran berasingan menampilkan tab mandi rendaman dalam dan hulu semburan mandi hujan.
2023.02.27
Her zaman tercih edip rahat ettigim hotel,biraz daha yenilenmesi ve servis kalitesinin artmasi lazim.Ilk açıldığı dönemde rakipsizdi ama şimdi yeni oteller açıldı ve güncellenmesi lazim. Yeri merkezi ,lobby harika,yine kalırım.Tavsiye ediyorum
Dengan penginapan di Uyut Hotel di Almaty (Almaly District), anda akan berada dalam lingkungan 15 minit berjalan kaki dari MEGA Park dan Hippodrome. Hotel ini berada 16.1 km dari Pusat Peranginan Ski Shymbulak dan 1.1 km dari Gabit Musrepov Kazakh Theatre for Children and Youth.
Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan sauna. Hotel ini juga menampilkan akses Internet wayarles percuma, bantuan pelancongan/tiket dan dewan bankuet.
Puaskan selera anda di restoran di hotel, yang menghidangkan makan tengah hari dan makan malam atau nikmati hidangan di dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 100 bilik berhawa dingin yang menampilkan peti sejuk dan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2023.01.31
Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.
Sangat Baik
129 ulasan
4.4/5
Harga bermula
RM 323
satu malam
Semak Ketersediaan
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4.4/5
Sangat Baik
PPengguna TetamuI had to fly to Almaty on family business. Hotel itself is trendy, historical building. Inside is really nice, clean. Front desk folks are very friendly, knowledgeable and helpful. Rooms looks exactly as on photos. Each room has electric cattle, 2 bottles of water for each occupant. They refill tea, coffee, water every day. If you ask, they can bring you thus any time. I have to say their 24 hours room service is great. I bought room with breakfast. Highly recommend. Menu/ buffet is good. You can order omelets or oatmeal. One thing, though. Menu does not change at all. So, if you stayed few days, you will be fine. I stayed 10 days. It kind got boring after 4 days. Never the less, breakfast is good. Housekeeping is great! They really clean your room, disinfect. They change sheets every other day, towels every day. A lot of toilettes: shampoo, conditioner, body wash gel, body and hands creams, shower cap, even hair comb. You can pre order transfer from and to airport. They met me with the sign. It was great. Really great hotel. I will highly recommend to stay there.
PPengguna TetamuWe recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo
PPengguna TetamuSo, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future. In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice). Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍
PPengguna TetamuGood size room, more amenities than expected for an Ibis including dressing gown and slippers. Small modern bathroom. It's a new hotel but some fixtures already show wear and tear, for example the toilet paper holder is coming away from the wall. I like the filtered water stations for endless refills of your provided carafe. Great location, shops and restaurants all around. Good gym and large modern sauna. Helpful staff provide good service and speak English. ”Line Brew” attached restaurant has delicious food at very reasonable prices. Breakfast buffet is a standard selection. Great value and recommended.
SSusanEverything about the hotel is perfect. My only suggestion is get a new hairdryer. The current one barely works. Breakfast was delish and reception kindly arranged transportation for me.
PPengguna TetamuHad an excellent stay at Best Western in my recent solo trip. -Excellent Staff especially Aruzhan who was very helpful, dedicated and patient. She helped in resolving a payment issue. -Great location, next to Expo, some local cafes. -Breakfast was nice with many options including customized omlette. Would love to stay here in my next trip.
MmouseirreThe hotel is nice. There's a sauna and swimming pool and a breakfast buffet. It is quite near the airport so you will occasionally hear planes passing by. It's also a little far from the city center but can be walked. Baum Grove is also just nearby if you want to see some nature.
PPengguna Tanpa NamaThis trip I had a room where a refrigerator and AC doesn't work well, the shower cabin had bad drain. Somewhere smoking and I feeled tobacco smell in the room. And when I opened my window for ventilation I listened every 15 minutes planes. No need to stay in the 703 room.
PPengguna TetamuStruttura piuttosto semplice ed abbastanza pulita,situata non lontano dal centro di Almaty. La mia camera era,abbastanza spaziosa e pulita,dotata di balcone,bagno con doccia,set di cortesia,in particolare ho trovato il letto molto comodo. Nel complesso si tratta di una buona struttura,non ancora avvezza secondo me,ad accogliere turisti da tutto il Mondo . Colazione e barriere linguistiche (solo un receptionist su quattro con cui abbia avuto a che fare,parlava inglese) da migliorare. Per il resto,lo consiglierei.
AandrewsE1824WOI had an 11 hour layover between my flight from Dubai to my flight to Atyrau and was really searching for a hotel near the airport that was convenient and reasonably priced. Grand Hotel Erbil is both of those. I made the booking online with the option to pay on arrival. The booking made provision for a free shuttle pickup from the airport and a very reasonable transfer back the following morning. The hotel confirmed everything by Whatsapp. Contactless payment. Clean room. Clean linen. Friendly and efficient service. I ordered a simple burger and chips via WhatsApp and the food arrived hot and fresh. Minibar is fully stocked and reasonably priced. Their menu is extensive (55 page book) and they cater for everything from a bowl of hummus to platters of meats, cakes, cocktails, etc. For a traveller, this hotel is well worth it. Thanks, Grand Hotel Erbil!
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