Hotel berhampiran Dutch National Opera & Ballet, Amsterdam

The location is super great Staff were nice I absolutely recommend this hotel to stay and enjoy

Staff was friendly and the location is unbeatable, but I don’t think I’d recommend this place to anyone unless your only desire is to take things from the “coffeeshops” to your room’s balcony; the rooms are old and dirty, and the bathroom is small and also smelly (like matches?). The floor was dusty and full of dead bugs, and the window didn’t close properly. Also, there is no elevator in the hotel.

Sotel was a convenient location, just 5min walk from Centraal Station Amsterdam. plenty of food nearby, and also walkable to the canals, dam square, and the shops. We thoroughly enjoyed our stay there. Lift was tiny but sufficient. We stayed on level 2 (third storey including entrance on ground floor). walls were pretty thin cos we could hear doors closing as though they were being slammed. no fridge in the room, but there is a coffee machine for our use. toilet was small, esp the sink. but sufficient for a short stay. Recommended! We arrived at 11+am and check in was at 1pm. They kept our bags for us while we went to explore the area and have lunch. One thing to note is the reception counter is manned only from 730 to 1030. we had to check out at 5am so if you need to check out when the counter is unmanned, it would be good to make prior arrangements with the receptionist. I had to make an international call at 5am to let the person know we were leaving. Overall a pleasant stay :-)

Definitely one of the coolest hostel I’ve been. Super cool stuff,easy and fast check in and out , great facilities,bar ,coffee shop , hall area super chill atmosphere. I am very satisfied with my stay in this hostel and with reception staff. Location is perfect too . I had lovely stay and will definitely come again and recommend it to everyone. Only one thing is not good ,check in is at 4pm and check out is at 10am 😭 that’s kinda annoying 🤷♀️ but all other things are just great 🤩🤍

Super friendly night staff and was very helpful !! Would not stay again as pictures are completely misleading nothing as advertised much smaller and pour room hygiene there were ants on our table side cigarette burns also on the table when mentioned to the day staff we were having issues with our room as the vent directly out side our room was so loud we asked to swap they had said there fully booked when looking on their website there were still plenty of other room I could have booked for that night we also asked at the same time if we could have a extra pillow as they provided small square pillows that were just enough to rest my head on lay down flat in one statue like position the maintenance person followed us up the stairs and got a pillow out of another room and this was filthy and had marks on it that were very visible on white sheets I would have recommended the hostel across the street over Trianon there best feature was the vending machine and free map

Very expensive for below mediocre service.. not at par with other Hilton hotel services! Upon check in (April 14, evening) there was no water in the room. I called and asked for water and was told it is only given to Hilton members, and I am! I told them I am a member and I was told by the female staff at the reception that I should go downstairs to get water! Seriously?! Is this a hostel that you can't bring water to the room?! So I insisted and they brought 1 small bottle! And I asked why only 1, and was told by the female staff it is because I don't have a companion!! She also told me to just drink water from the tap! Regardless if tap water is potable or not, there ahould be bottled water provided! The standard for hotels is to have at least 2 bottles upon check in! The staff even told me I should be polite (because I asked for explanantiom why only 1 bottle can be given to me). I have always said ”please” and if asking for explanation is impolite to her, what does she think of frowning at guest? She even told me I am just a new member hence.. I paid almost Euros 300 per night and you can't give me 2 small bottles of water?! The female staff was also frowning at me as I requested. Even slippers were missing! I was told it is for selected rooms only, but eventually they gave me a pair. The service is really terrible. I booked the room with river view and it was TINY!!! I could barely fit to walk to the bathroom once opened my luggage! The toiletry dispensers were empty! was about to take a shower when I arrived onlynto discover there was no shampoo and shower gel in the dispensers! Couldn't the check before someone checks in?! The bed headboard was dusty!!! The safety box could not be opened!! I locked my valuables inside and it just shut off! The staff came and checked and at first was not itnerested but then I insisted that I needed my passport. She then came again with new batteries, unscrewed and put it back. We were able to open and got my stuff. Before leaving I tried locking it empty and again, it could not be opened! I just ignored and did not use it again, not worth the stress. Breakfast is enough and restaurant staff were nice. also liked the location, far from the crowd with convenient ferry access. I think these are the only positive. Worst Hilton experience!

A good 5 min walk away from nice Asian food place Market 27 while the environment is peaceful and modern. The housekeeping service is splendid as we returned to the hotel room each night to find everything in order. The bed is hard enough for my comfort. Pillows are splendid and high enough. Water pressure in the bath room is good too. The clothes hanging rack is a little high for shorter Asian people like myself… but still manageable for a 1.7m tall man. Location is the best. It is located opposite metro station that 1 stations distance away then bring you Amsterdam Centre. Besides, it is right besides bus interchange that can bring us to zaandam.

Great hotel. Modern, clean with plenty of space in the room. Shower excellent. All amenities provided including a gym and pizza restaurant/bar downstairs. Rate was reasonable and very close to Noord rail station. The only issue is that Noord is a developing area and there is not much going on outside the hotel. A train trip is required to visit downtown Amsterdam which is 2 stops away. Great for business travellers.

I liked the hotel - it's better than my expectations (just not quite sure about hotels in Europe). It is very clean, close to train station and the bus station was handy as I went everywhere via bus/ train. Good location after all (just not at the very heart of the city) Shower, AC, bedding was nice. Caught up on rest there!

Had a great experience as a solo traveller. All I needed was a comfortable bed and a shower in the morning and this fit that purpose. Room is well designed, and had plenty of hanging / storage space. Matress is firm, which is how I have mine so I was happy with the comfort of my sleep. No problems with both heating and cooling, as well as no hot water problems. Only thing I would say is if you’re staying on an outside room, and the rain is pretty hard, it will cause some noise as it hits the metal structure. Didn’t bother me, but it could bother others who are more sensitive to noise. I’d stay again , and felt it offered great value for money