Hotel berhampiran The Merchant House, Amsterdam

Two nights stay was ok in the cheapest two single bed room Note: no elevator no air con The room was small with very little room for baggage and no easy access power points for chargers etc The room was on second floor with noise from the street on Saturday night till early hours and Sunday was less But I can sleep anywhere They do provide earbuds 😊 The location was great tram to central station 100m around the corner 10 minutes walk from Rokin metro

I couldn't be more pleased with this hostel! I highly recommend it. The hostel, including bathrooms and showers, was very clean. The beds were super cozy and comfortable and offered some privacy. Staff was super sweet and helpful. Bonus points that the lobby always smelled like toast or freshly baked cookies! Also, the bike rental service was fantastic. One suggestion for improvement is that it would have been nice to have some wall hangers in the room. Since there were none, people resorted to hanging stuff from the bed ladders or just putting it on the floor.

Be aware of the a well-designed process of this hotel that can your stay a nightmare. Me and my family came to Amsterdam for short vacation in July, not for the first time so I know what to expect there in terms of hotels standards etc. My wife and daughter came one day before me, and once arrived at the hotel and entered the room, they realized it was so hot and humid, that there was no chance they can stay there (especially in case one had high blood pressure or any kind of heart/health issue). Of course, they asked the front desk for any type of solution but there was no intention to solve this, what so ever (they were offered a fan). The only option they were left with was to book a different hotel in vicinity and move from there as soon as they can - this is how bad conditions were. With all the arguments we had, hotel had no intention to offer refund, voucher, discount or any other complimentary or symbolic token of appreciation. What became evident afterwards, is that this is a deliberate process, planned in advance - hotel sends an ”no air condition” email message just 1 or 2 days before the cancellation deadline to be formally correct and they have ”ready-made” answers. While I was trying to solve the issue next day, I've witnessed a young couple with a 6-month baby from West Virginia that had to check out a day earlier because of the same reason, and another guest concerned about the heat and trying to understand these conditions via a phone call - but the front desk agent ”reeled” him in to book, with no intention to warn about the inhumane conditions. All together, not just a terrible hotel but a case of although formally correct process, clearly deliberately misleading and situation that represents a health risk.

The Melrose is perfectly located for a visit to Amsterdam especially if you want to walk. You can easily walk to the Dam, the various shopping areas and the museum district, and you are right beside the boutique 9 streets shopping area. The Leidestraat restaurant area is also an easy walk There are heaps of cafes and food places within a block in any direction.. The rooms are small but not uncomfortable. We would certainly go back.

The good: First and foremost, the staff. All very friendly doing their best to help with any problem that may arise, whether it has to do with your stay at he hotel or not. Good location, close to the museum quarter, five minutes' walk to the tram station that goes to Dam square and the train station, in a quiet residential street. OK: Rooms are very small and compact, but that seems to be the general situation in Amsterdam, and if you're out all day seeing the sights then it's not a deal breaker. The bad: Housekeeping needs to get their act together. Checked in, went up to the room, entered the bathroom and was greeted by a very strong smell of mildew or something similar. Fortunately I was immediately given another room without any argument. Went up to the room, entered the bathroom, and noticed that one of the overhead lamps was not working. Took a shower and found that there's a drainage problem with the water draining so slowly that I had to shut the water flow so as not to have water overflowing onto the floor. Nothing tragic, and it was all fixed the next day, but one would think that the job of housekeeping is to take care of these problems BEFORE the guest checks in, not after.

Location is amazing, a short walk from the main train station which is needed after a long day from travelling in order to get to Amsterdam. You have everything you need around you if really you do not intend to explore this beautiful city. We paid for the wellness room which had a jacuzzi and a sauna, it was a massive let down as firstly their was no view whatsoever, the sauna was very poor and only goes up to 110 Fahrenheit which equates to 43 degrees Celsius. This temperature doesn’t even allow it to be called a sauna as they are supposed to traditionally run between 65-90 Celsius. But it gets worse this sauna is absolutely tiny to the point where it is not possible to fit two full adults in here and you’d also have to let it run for well over 30mins to heat up. The jacuzzi was pretty big but take in mind it has a self clean system that is extremely loud and went on for over 15mins it’s a real shame that there isn’t any view whatsoever as the jacuzzi experience was mild. They gave us gowns to use as well as plenty of towels which was appreciated. The room itself was good, the bed was very comfortable, tv was decent and they provided a coffee machine and fridge but the only downside of the room design was that the toilet and shower had separate rooms and the only sink was also separate and was located in the actual bedroom itself (very odd) Overall I probably wouldn’t stay again as the sauna is absolutely useless and the lack of any view whatsoever is really disappointing when you pay so much money.

Great western Amsterdam is a very good hotel if you prefer to stay a little quiet area. It’s about 30 mins to get into Amsterdam central station and all the popular sight seeing places. The service provided by hotel staffs were generally very good. Room is spacious and clean also Highly recommended

Wonderful staff Yanick and Ilaria get name mentions! Wonderful room and view. Great location eve though it is not in the city but a simple two stops to Noord from Central Station. Beautiful spaces to relax in. Amazing breakfast! 10 out of 10!

Missed flight and booked here last minute. Was told its fully booked when arrived and so they upgraded me to the sister apartment hotel next door which shares the same building. Thanks for the Mercure front desk staff for your warm welcome which lights up my rough night a little 👍🏿 The apartment room is superb with high ceiling, full set of kitchenettes so u can cook and bake even with dish washers! Love the sofa and arm chair pick for the living room and very spacious shower space with good hot water pressure. Pretty sure this will make a great stay if u r spending a few more days and in group! Airport train station just across the street so ~15-20mins to airport, or can take bus 369 at the bus terminal across the bridge, great location in general! P.s. pretty sure u get to see the sunset from room view too!