Ulasan Alp Pasa Hotel - Special Class

The hotel is good, the cleaning service wasn’t so good, had to chase for towels, bedding and although the cleaner visited, the floors remained dirty. The breakfast was average, I would have expected better options, proper fruit juice and a nice coffee!

Отличное расположение , в центре старого города, очень красиво, рядом бары и рестораны . Недалеко городской пляж.

Kahvaltı ortalamın altında. Giriş kat odalar arka sokağa baktığı için bütün gece ses geldi. Banyolar eski ve duşa kabin kapanıyordu. Sesten dolayı iyi şekilde dinlenemedik.otopark olması güzel. Çalışanlar güler yüzlü. Ancak odalar resimlerden biraz farklı.

非常棒的酒店，地段設施豆完美

院子裏有清吧彈唱 我們到的時間是週末 比較high 一晚彈唱到凌晨才結束 吵得頭疼

Antalya is a historical place with the wonderful stories. We enjoyed our trip and our staying in Alp Paşa Hotel. That was great and Hotel Management and the breakfast were very good. Thx a lot for good Hospitality. We will visit yousoon again. Goodluck👍💐☘️🍀🌹

The people , the hotel, the breakfast and the ladies MUAZZAM & MEDINA extraordinary people! We were super pleased with the hotel also the are perfect to walk around to jog in early morning! Thank you Thank you to the manager Noruani and the front desk people for being so helpful.

Returned to Alp Pasa for a three night stay , lovely helpful staff, nice room fairly basic but clean and comfortable with everything you need. The location is fantastic but if you are a light sleeper it can be noisy.Right in the heart of the old town short walk to the harbour and close to bars and restaurants. Highly recommend we will return.

Charming environment kind hospitality professional service and very convenient with parking. In the middle strategic area of old Antalya town. Vert near to the old port . Some higher rooms has a sea view. Very near to many restaurants « Branchés » with life music and attractive night activities for all ages.

Teach your staff the basics. Smile, say good morning and overall greetings. Ask how someone is and if they would like to drink or eat something. Etc. Ask your visitors if you can make their stay better or if they would like to go somewhere and you can arrange anything for them. Just be better! Most of the staff is walking around with unhappy faces. Besides that it’s an amazing little hotel in the perfect location. Don’t go there if you can’t handle some outside noise as it is in the middle of old town.

Great place to stay in Antalya. The standard room was clean, comfortable and very good value. Lovely old buildings in the heart of the old town. Friendly and very helpful staff. Wide selection at the buffet breakfast. Highly recommended. The pool was a bit cold - but it was November!

The area and the entrance to the hotel was really charming , with the cobbled courtyard and pool. However it took a while to check in and I was surprised at the room. Not as clean as I would expect and small cockroaches in the shower. The worst part was at night. You can hear clearly the people on the streets, drunk tourists shouting and laughing between 1am until 5am. Plus the creaky floorboards and continued loud conversations in the hotel itself, plus slamming doors. Even with earplugs I got hardly any sleep!

To start with the positives, the hotel is very well located, the common areas are wonderful and 2 of the staff members (wish I remembered their names) were friendly and very helpful. After being very pleasantly surprised with the lobby and pool area, the room was a dissappointment. The bathroom needs to be renovated asap and the beds were very uncomfortable. What was worse was that our room was on the left side of the building and every night, there was extremely loud music from a club nearby. We realized that the music was not reaching the other parts of the hotel, just the side where our room was located. The first night, we asked the reception what time the music stops and they said midnight (not really the case, it stopped at 1 am every time). They also promised to change our room to one in a different part so we would not be annoyed by the loud noise. The morning after, when we went to the reception for the room change, they informed us that they could not do it, as whatever rooms they had available were 'a different category'. So, there were available rooms, but they would not give us another one. We asked them to reconsider and the receptionist said he would call the manager. He never showed up so after about 30 minutes, we decided to leave and come back later. No luck later either, the room was never changed and we stayed being annoyed by very loud music every night of our stay. Most of the staff was not really helpful and things were taking for ever to be done. At the restaurant, without it being busy it would take a long time for someone to take our order, bring it and come back with the bill when we asked. That would be understandable if it was busy, but it was not. For the lack of service and willingness to assist, I would not recommend this hotel and do not consider it value for money at all.

Hotel was mediocore. Room Definitely needs some tlc. Some peeling away in bathroom ceiling. AC when switched on had a dusty smell. Duvet had dried blood on it. Housekeeping very nice. Both men on reception very helpful. I did not go all inclusive or half board as planned to eat out almost every day. However did buy coffees and once had a meal at the hotel. When I went to reception to settle my bill the receptionist emine had an attitude. I looked at the bill and they put my meal through twice. The food server usually prints the receipt and you sign it. I signed for my meal but then I also ordered a drink. At this point another receipt was printed and I told the waiter that I already signed for the meal so this should just be the drink. Due to their English not being good I had to repeat it several times. He then nodded and said yes one meal one drink. To me it sounded like he understood. So I signed the receipt. The day before I was leaving, I wanted to pay for my bill. Emine is confrontational. She said its your fault, you signed it. She said pay it! I said no I only had one meal. She started to raise her voice at me and said why did you sign? Why did you sign? When I tried to explain, she kept interrupting me. And literally shouted why did you sign?! Then she called the manager. And he agreed with me. He was a very nice guy. I could see he was trying to calm her down. He told me it's OK and left. Emine said its your fault. Now because of you it will come out of the waiters wages. I told her that the way she was behaving was terrible. She said had the manager not been in then i would have been charged. Even though i didnt have that extra meal. She finally removed the extra meal that I did not have. And then put the card reader infront of me. I said can I please see how much your charging me. And she said "ma'am, please!" And rolled her eyes. Emines behaviour was so awful would tell other people going there to avoid. I paid and I said I will mention you in a review. And she said what ever I don't care. Emine lacks professionalism and is no help. Avoid Emine. On the day I was leaving Zayadin ali from reception was so sweet he was super friendly. I was waiting for my taxi to take me to the airport he said open your hand and put sweeties in my hand. Such a lovely guy. He also said oh wait the bill has to be settled. And I explained what had happened and he said ahhhh right OK. Emine ruined my last day. I even pointed out the times on the bill. She can even check the cctv. Even when the manager agreed with me. She was being confrontational. Someone needs to talk to emine about her behaviour. I always leave a tip. Because of Emine, i didn't leave a tip. And I wouldn't go back to that hotel.