Alp Pasa Hotel - Special Class

Ulasan Alp Pasa Hotel - Special Class

Alp Pasa Hotel - Special Class

Barbaros Mah. Hesapci Sok. No: 30 Kaleiçi, Antalya, 07100, TürkiyeLihat Butiran Hotel
Alp Pasa Hotel - Special Class
Alp Pasa Hotel - Special ClassAlp Pasa Hotel - Special ClassAlp Pasa Hotel - Special Class
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Ulasan Tetamu

3.8/5
Baik
69 ulasan
Ulasan yang disahkan
Persekitaran3.8
Kemudahan3.7
Perkhidmatan3.7
Kebersihan3.8
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Semua ulasan(69)
Ulasan positif(33)
Ulasan dengan gambar/video(4)
Ulasan kurang baik(12)
Pengguna Tetamu
Bilik Standard
Menginap pada Sep 2024
Melancong bersama rakan
3 ulasan
3.2/5
Disiarkan pada 12 Okt 2024
The hotel is good, the cleaning service wasn’t so good, had to chase for towels, bedding and although the cleaner visited, the floors remained dirty. The breakfast was average, I would have expected better options, proper fruit juice and a nice coffee!
Terjemah
mzge
Bilik Deluxe
Menginap pada Ogo 2023
Pasangan
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 24 Sep 2023
Отличное расположение , в центре старого города, очень красиво, рядом бары и рестораны . Недалеко городской пляж.
Terjemah
Ahmt
Bilik Standard
Menginap pada Apr 2023
Melancong bersama rakan
1 ulasan
3.7/5
Disiarkan pada 11 Mei 2023
Kahvaltı ortalamın altında. Giriş kat odalar arka sokağa baktığı için bütün gece ses geldi. Banyolar eski ve duşa kabin kapanıyordu. Sesten dolayı iyi şekilde dinlenemedik.otopark olması güzel. Çalışanlar güler yüzlü. Ancak odalar resimlerden biraz farklı.
Terjemah
Bobhuamao
Bilik Standard
Menginap pada Jun 2024
Keluarga
35 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Okt 2024
非常棒的酒店,地段設施豆完美
Terjemah
Niuquanzhijia
Bilik Standard
Menginap pada Mei 2022
Keluarga
6 ulasan
3.2/5
Disiarkan pada 3 Ogo 2022
院子裏有清吧彈唱 我們到的時間是週末 比較high 一晚彈唱到凌晨才結束 吵得頭疼
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 20 Jan 2025
Antalya is a historical place with the wonderful stories. We enjoyed our trip and our staying in Alp Paşa Hotel. That was great and Hotel Management and the breakfast were very good. Thx a lot for good Hospitality. We will visit yousoon again. Goodluck👍💐☘️🍀🌹
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 16 Jan 2025
The people , the hotel, the breakfast and the ladies MUAZZAM & MEDINA extraordinary people! We were super pleased with the hotel also the are perfect to walk around to jog in early morning! Thank you Thank you to the manager Noruani and the front desk people for being so helpful.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 14 Jan 2025
Returned to Alp Pasa for a three night stay , lovely helpful staff, nice room fairly basic but clean and comfortable with everything you need. The location is fantastic but if you are a light sleeper it can be noisy.Right in the heart of the old town short walk to the harbour and close to bars and restaurants. Highly recommend we will return.
Terjemah
Tobi B
Menginap pada Apr 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 25 Mei 2024
Charming environment kind hospitality professional service and very convenient with parking. In the middle strategic area of old Antalya town. Vert near to the old port . Some higher rooms has a sea view. Very near to many restaurants « Branchés » with life music and attractive night activities for all ages.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your excellent review on Tripadvisor. We are delighted to hear that you enjoyed your stay at Alp Paşa Hotel. It is wonderful to know that you appreciated the charming environment, kind hospitality, and professional service. We strive to provide a memorable experience for all our guests, and your kind words are truly encouraging. We are also pleased that you found our location in the heart of old Antalya convenient, with easy access to the old port and many nearby attractions. The vibrant nightlife and the variety of restaurants with live music indeed offer something for everyone. It's great to hear that you enjoyed the sea view from the higher rooms. Our team takes pride in offering beautiful and comfortable accommodations with scenic views. Thank you once again for your lovely comments. We look forward to welcoming you back to Alp Paşa Hotel for another wonderful stay. Best regards,
Nurtaz M
Menginap pada Apr 2024
Bisnes
3.0/5
Disiarkan pada 20 Mei 2024
Teach your staff the basics. Smile, say good morning and overall greetings. Ask how someone is and if they would like to drink or eat something. Etc. Ask your visitors if you can make their stay better or if they would like to go somewhere and you can arrange anything for them. Just be better! Most of the staff is walking around with unhappy faces. Besides that it’s an amazing little hotel in the perfect location. Don’t go there if you can’t handle some outside noise as it is in the middle of old town.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Nurtaz M, Thank you for sharing your feedback on Tripadvisor. We appreciate your detailed review and the constructive comments about your stay at Alp Paşa Hotel. I’m glad to hear that you found our hotel to be an amazing spot in a perfect location. Our central location in the heart of the old town does mean there can be some outside noise, but it also offers the charm and convenience of being close to many attractions. I sincerely apologize for the lack of warmth and hospitality you experienced from our staff. Your suggestions about basic courtesies such as smiling, greeting guests, and offering assistance are fundamental to good service. We will be addressing these issues immediately with our team to ensure they understand the importance of creating a welcoming and friendly atmosphere for all our guests. We strive to provide exceptional service, and your feedback is invaluable in helping us improve. Rest assured, we will take your comments seriously and work towards better training our staff to enhance the overall guest experience. Thank you once again for your honest review. We hope you will consider staying with us again in the future, giving us the opportunity to provide you with a truly delightful experience. Best regards,
Pengguna Tetamu
Menginap pada Okt 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 17 Nov 2024
Great place to stay in Antalya. The standard room was clean, comfortable and very good value. Lovely old buildings in the heart of the old town. Friendly and very helpful staff. Wide selection at the buffet breakfast. Highly recommended. The pool was a bit cold - but it was November!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you found our location in the heart of the old town and our charming historic buildings appealing. Your positive comments about the cleanliness and comfort of our standard rooms, as well as the value they provide, mean a lot to us. We’re especially pleased to know you enjoyed our buffet breakfast selection and found our team friendly and helpful – they work hard to ensure our guests have a memorable stay. As for the pool, we appreciate your understanding about the temperature during the cooler November weather. We hope to have the pleasure of welcoming you back in the future. Thank you once again for recommending us! Best regards,
Pengguna Tetamu
Menginap pada Okt 2024
Lain-lain
2.0/5
Disiarkan pada 15 Nov 2024
The area and the entrance to the hotel was really charming , with the cobbled courtyard and pool. However it took a while to check in and I was surprised at the room. Not as clean as I would expect and small cockroaches in the shower. The worst part was at night. You can hear clearly the people on the streets, drunk tourists shouting and laughing between 1am until 5am. Plus the creaky floorboards and continued loud conversations in the hotel itself, plus slamming doors. Even with earplugs I got hardly any sleep!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I’m pleased to hear that you found the charm of our cobbled courtyard and pool appealing. However, I am deeply sorry to learn that your overall experience fell short of your expectations. Please accept my sincerest apologies for the inconvenience caused during your check-in process and for the cleanliness issues in your room. This is far from the high standards we strive to maintain, and I assure you that we are addressing these matters with our housekeeping and maintenance teams immediately to prevent future occurrences. I regret that noise disturbances impacted your ability to rest. While the lively atmosphere of the surrounding area is part of our unique location, we understand the importance of a quiet and comfortable stay. We are exploring ways to better soundproof our rooms to enhance our guests’ experience. Your comments are invaluable in helping us improve, and we truly appreciate your honest feedback. Should you choose to stay with us again, please don’t hesitate to contact me directly so we can ensure a much more pleasant and restful visit. Kind regards,
Pengguna Tetamu
Menginap pada Okt 2024
Lain-lain
2.0/5
Disiarkan pada 9 Nov 2024
To start with the positives, the hotel is very well located, the common areas are wonderful and 2 of the staff members (wish I remembered their names) were friendly and very helpful. After being very pleasantly surprised with the lobby and pool area, the room was a dissappointment. The bathroom needs to be renovated asap and the beds were very uncomfortable. What was worse was that our room was on the left side of the building and every night, there was extremely loud music from a club nearby. We realized that the music was not reaching the other parts of the hotel, just the side where our room was located. The first night, we asked the reception what time the music stops and they said midnight (not really the case, it stopped at 1 am every time). They also promised to change our room to one in a different part so we would not be annoyed by the loud noise. The morning after, when we went to the reception for the room change, they informed us that they could not do it, as whatever rooms they had available were 'a different category'. So, there were available rooms, but they would not give us another one. We asked them to reconsider and the receptionist said he would call the manager. He never showed up so after about 30 minutes, we decided to leave and come back later. No luck later either, the room was never changed and we stayed being annoyed by very loud music every night of our stay. Most of the staff was not really helpful and things were taking for ever to be done. At the restaurant, without it being busy it would take a long time for someone to take our order, bring it and come back with the bill when we asked. That would be understandable if it was busy, but it was not. For the lack of service and willingness to assist, I would not recommend this hotel and do not consider it value for money at all.
Terjemah
Amina A
Menginap pada Sep 2024
Solo
2.0/5
Disiarkan pada 21 Okt 2024
Hotel was mediocore. Room Definitely needs some tlc. Some peeling away in bathroom ceiling. AC when switched on had a dusty smell. Duvet had dried blood on it. Housekeeping very nice. Both men on reception very helpful. I did not go all inclusive or half board as planned to eat out almost every day. However did buy coffees and once had a meal at the hotel. When I went to reception to settle my bill the receptionist emine had an attitude. I looked at the bill and they put my meal through twice. The food server usually prints the receipt and you sign it. I signed for my meal but then I also ordered a drink. At this point another receipt was printed and I told the waiter that I already signed for the meal so this should just be the drink. Due to their English not being good I had to repeat it several times. He then nodded and said yes one meal one drink. To me it sounded like he understood. So I signed the receipt. The day before I was leaving, I wanted to pay for my bill. Emine is confrontational. She said its your fault, you signed it. She said pay it! I said no I only had one meal. She started to raise her voice at me and said why did you sign? Why did you sign? When I tried to explain, she kept interrupting me. And literally shouted why did you sign?! Then she called the manager. And he agreed with me. He was a very nice guy. I could see he was trying to calm her down. He told me it's OK and left. Emine said its your fault. Now because of you it will come out of the waiters wages. I told her that the way she was behaving was terrible. She said had the manager not been in then i would have been charged. Even though i didnt have that extra meal. She finally removed the extra meal that I did not have. And then put the card reader infront of me. I said can I please see how much your charging me. And she said "ma'am, please!" And rolled her eyes. Emines behaviour was so awful would tell other people going there to avoid. I paid and I said I will mention you in a review. And she said what ever I don't care. Emine lacks professionalism and is no help. Avoid Emine. On the day I was leaving Zayadin ali from reception was so sweet he was super friendly. I was waiting for my taxi to take me to the airport he said open your hand and put sweeties in my hand. Such a lovely guy. He also said oh wait the bill has to be settled. And I explained what had happened and he said ahhhh right OK. Emine ruined my last day. I even pointed out the times on the bill. She can even check the cctv. Even when the manager agreed with me. She was being confrontational. Someone needs to talk to emine about her behaviour. I always leave a tip. Because of Emine, i didn't leave a tip. And I wouldn't go back to that hotel.
Terjemah
Pengguna Tetamu
Menginap pada Sep 2024
Lain-lain
2.0/5
Disiarkan pada 15 Okt 2024
We stayed at this hotel in September and disappointed would be an understatement. Good points are very central, friendly and helpful staff and clean room, that about all I can say about the hotel, Very small pool, if you enjoy laying next to the pool (only enough room for 15 sun beds) with someone eating their lunch 500 mm from where your laying. Not for me, I had a room about 75 metre from the main hotel so if I want a sun bed I have to get there early. Within the block I was staying in there were sunbeds but only a shower, no swimming pool to keep you cool unless you wanted to walk through the streets to the overcrowded pool within the main hotel. I could go on but I feel it probably be wasting my breath in my opinion never a 4* hotel.
Terjemah