Hotel Kolam air panas di Antu

酒店地理位置好，交通便利。環境優美，空氣清新，讓人瞬間放鬆心情。房間設計簡約而不失格調，寬敞明亮，每個細節都透露出酒店對品質的追求。床鋪柔軟舒適，讓我每晚都能擁有深度睡眠。服務團隊更是無可挑剔，從前台接待到客房服務，每一位員工都面帶微笑，熱情周到，房間整潔、乾淨讓人感覺賓至如歸。無論是諮詢問題還是需要幫助，酒店都能迅速響應並妥善處理。總之，這次入住體驗非常滿意，強烈推薦給每一位旅行的朋友。

Great experience! Hot springs facilities, food, hotel rooms are all excellent. The hotel specialist offered us helpful guidance and information to explore the local area and activities. Definitely recommend it!

雖然設施有點舊了 畢竟是多年老店 整體上還是不錯的 早餐也好吃 酒店還有接送高鐵站的服務 接送的師傅姓趙 人特別好 還送我們去長白山 也接我們回來 真的特別感謝！想讓師傅推薦我們一些這裏的美食 結果師傅就説要帶我們去吃哈哈哈 真的太熱情啦！體驗感非常好 今天也見到了很美的天池 下次來還住這！ 服務：好

和媽媽説走就走的旅行，急忙在網上預訂，很多事情到了酒店之後才知道旺季的時候長白山是有多麼難搶票，如果着急還是多花點錢吧 酒店位置好找，衞生乾淨，服務態度很好 酒店温泉晚上九點半就關閉了，如果要去早點去可以 早餐個人覺得一般，不和我胃口，也許別人會吃好

停車場兩晚都不讓進，給酒店打三個電話才接，地下停車場和洗浴中心是連着的，沒有標識，洗浴中心也能進酒店電梯 房間非常不隔音，走廊説話，開關門都能聽見 淋浴間入住時就是臭的，酸的 保潔阿姨真的很執着收拾房間，每次出去都問，甚至我們吃完早餐回來的時候，她的車橫在我們的門前，她説以為我們退房了 空調不準，聲音非常大，從入住開始就一直顯示17度，同行人的屋甚至一直顯示10度 早餐種類少，難吃 温泉到10點，9點40多就關燈了，濕着頭髮回房間吹的

This is the most beautiful hotel I have ever been to! When booking a room, they provide a lot of good privileges: transfers, hot springs, a VIP line, tickets to Dasitayhe! Very beautiful area, close to the north gate. The girl at the front desk is very nice and attentive. We contacted the hotel a week before arrival because I don't know Chinese. The girl constantly helped, through a translator built into the WeChat application. Hot springs are amazing. The hotel staff is very caring and attentive. The VIP service was very pleased, because there were a lot of people. I recommend you book this hotel to relax and enjoy the mountain scenery. I want to come back here again!

The service was really good. Special kudos to the 管家小姐姐 and 小韩师傅. Service was top notch and you can really feel warmth as if going home.

The hotel is very close ( 25 yuan by taxi or 15 mins) from the train station. The staff went out of their way to make my stay more pleasant: they helped me to get a nice Korean dinner and since I told her my train was at 7 am and I wouldn’t be able to take the breakfast. They prepared it for me in a bag for me to eat it at 6 when I leave to the train station. Really warm staff. At first I was placed in a room with very poor soundproof and the next door neighbor was quite loud , had a duster screaming “ mom look” all the time . So the front desk had me moved to another area of the hotel on e same floor . I had a sound sleep. Something that needs improvement is that I needed 3 pillows , the hotel could not provide extra pillows and the ones the Ed has are a bit too thin. But I would stay again!

I'm afraid my experience wasn't the best. When arrived our room, the floor (carpet) was super dirty. We complained to reception and they sent a cleaning lady. She wasn't super happy to clean the floor but we waited patently. Once she finished we open the bed and saw some hairs. We called reception again. This time one of the hotel managers came to meet us. She apologized and decided to upgrade us to a nicer and bigger room for free. They still took over one hour to clean it to make sure it was in acceptable conditions. I'm not sure we were just unlucky or that is the normal standard in that hotel. In any case, the new room was good to stay and we were happy with their efforts. Breakfast is almost inexistent for foreigners and it finishes way too early: 8:30. Arriving twice at 8am, we could barely find food. Except for this location, is good (close to train station, close to hospital where you can do virus test, close to connection point to enter Changbaishan (North), close to some big green areas (pine forests) where you can have enjoyable walks in the morning or after dinner. As a conclusion, if I may give some constructive feedback to hotel manager: - please consistently and thoroughly clean your rooms when guests leave; - extended breakfast time to at least 9:30; - include more variety in the breakfast and make sure quantities are at decent level by 8:00.

This is my 1 st time in China and Changbaishan. I make correct decision to choose this hotel not just global brand facilities of hotel are all goods but all stuff have good service mind for foreigner not just only chinese's client. thank You Clever Chen and GSM staff to handle me with the good moment in Changbaishan not even service in their hotel ( hot spring, very nice, cute pet for kids) but to help booking ticket/ find lost mobile phone. i would like to suggest if you do not sure international hotel choice for foreigner....Crowne Plaza Changbaishan is good choice.