Hotel Romantic di Jiangsu, China

The detached villa, nestled amidst a vast bamboo forest, is incredibly secluded and tranquil, perfect for relaxing the mind, eyes, and body. The rooms are spacious, and the children loved them. A complimentary meal (delicious and exquisitely prepared) and tickets to the Nanshan Bamboo Forest and hot springs were included in the room, though we didn't go. The next day, it rained heavily, and watching the bamboo forest sway and the mist rise from the room was a unique and beautiful experience. The breakfast selection, while limited, was all refined and delicious. This five-star rating is especially for Manager Ge of the housekeeping department. Due to some unexpected events that occurred in the middle of the night, Manager Ge handled the situation perfectly. Not only did he promptly adjust the room, but he also provided many gifts, fruits, and a luxurious meal. His emergency response skills were top-notch—kudos! I would definitely come back often.

The environment was very comfortable and clean, with daily fruit delivery! The butler, Xiao Zhang, provided excellent service! He responded very quickly and promptly to any questions! It's also a very pet-friendly hotel! I'll definitely stay here again! The hotel food was also delicious! I just feel the variety could be increased!

Located within the scenic area, you can get an access pass in advance. The hygiene is excellent, and the hotel staff are incredibly warm and welcoming. They helped me with my luggage as soon as I got out of the car, and every staff member I encountered greeted me. My requests and feedback were handled very quickly. The private hot spring in the room fills up fast; after a quick bathroom break and a wash-up, the private bath was ready. The public hot springs were also very clean, and there weren't many people when we went. Remember to bring your swim trunks! The hotel also offers a complimentary 'Leisure Hour' which is perfect for watching the beautiful sunset. The views are stunning. Come for afternoon tea between 5-6 PM, or after your hot spring soak, and then enjoy the sunset. I also really enjoyed the complimentary 'Nature Exploration' offered by the hotel. I got to touch many small animals, including my favorite – it was my first time ever touching a little monkey! The hotel is also known for its lovely scents. They use essential oils and incense sticks, and the aroma is very pleasant and quite calming!

This was my second stay at the Four Seasons Suzhou, and as before, the facilities, environment, and service were all excellent. The biggest surprise this time was discovering that I could run a 13.14 km loop around Jinji Lake directly from the hotel, along a beautiful boardwalk. The running path was uncrowded and clean, offering lovely scenery the whole way. Plus, the kids' club offered a childcare service with dedicated and responsible staff, which gave me great peace of mind. We were celebrating a birthday, and Molly from guest services called beforehand to discuss our check-in. They even decorated the room for the birthday, and sent a fruit platter and cake. Their service response was very quick, which I really appreciated. Our room attendant, Sun Hongli (I believe that's her name), noticed we had a child and, mentioning the dry weather, thoughtfully provided extra bottles of water in the room. At breakfast, I happened to meet the gym manager, who listened attentively to some of our suggestions. When our child finished eating and wanted to go play, the staff even helped escort them to the kids' club, which was reassuring and made for a great experience. The only slight downside was that the breakfast seemed to have fewer choices than before. I recall there being a semi-buffet option previously, which is no longer available (or perhaps I'm mistaken?). Overall, the quality seemed to have dipped slightly. We had dinner at Jin Jing Ge; the service and ingredients were good, but it didn't leave a 'wow' impression. There's definitely room for improvement in the dining experience. Overall, I still really love this Four Seasons, which uniquely occupies its own island. I plan to bring the kids back in the summer to enjoy the water activities.

Guests' cars are parked at the entrance and shuttled by electric carts. The scenery is stunning, with lush forests and bamboo groves creating a truly beautiful atmosphere. Spending money here is definitely worthwhile. This hotel left a deep impression on me. From the rooms and facilities to the service and environment, I was extremely satisfied. The mountaintop hot spring is definitely worth checking out. The villa rooms feature a spacious and bright outdoor soaking pool in the center, and the bedding is very comfortable, featuring many bamboo accents, providing me with a superior resting environment. The hotel facilities are also very complete. The butler, Xiao Rui, was attentive and responsible, answering my questions, helping me book meals, and providing complimentary toiletries. My review: I'll definitely come back next time!

Every year, I visit Yangcheng Lake for the hairy crabs, and this time I stayed at Banyan Tree. Before arrival, the butler had already reached out to check on our needs. The lobby was stunning upon entry. After checking in, we took a leisurely boat ride through the lotus pond to our waterside room. The lobby suspended over the lake, the standalone courtyard rooms, and the private hot springs under the starry sky – every detail showcased the luxurious aesthetics of Jiangnan. The room came with its own private hot spring and a huge scenic balcony, offering a 360-degree immersive view of Yangcheng Lake's beautiful scenery. Soaking in the hot spring on the balcony while stargazing at night washed away all my fatigue with the warm, flowing water. The room details were also superb, fully equipped with Banyan Tree incense, a Dyson hairdryer, and more. Breakfast was semi-buffet, with à la carte options like Suzhou-style noodles, mini wontons, various eggs, waffles, and French toast. I particularly loved the Shakshuka and Suzhou-style noodles. The buffet selection was also very rich. The quality at Baiyun Chinese Restaurant was consistently excellent, with every dish being exquisite and delicious.

How do I even begin to describe it? Nanjing Kayumanis is simply flawless, from the rooms to the service. You might wonder, 'How good can an old hotel be?' This is a luxury hotel built during an economic boom, exuding an air of lavish disregard for cost when it comes to comfort and privacy. The patina of time and age perfectly embodies that 'old money' aesthetic everyone craves now. Just look at the meticulously tiled, rounded corner niche in the shower for toiletries, or the almost ubiquitous sliding doors that connect every floor-to-ceiling window to an outdoor patio – then you'll understand what I mean. Although it shows signs of age, the staff diligently maintain it. The entire room, inside and out, every corner, smells only of incense, osmanthus, and camphor – absolutely no other odors. For an older hotel, this is incredibly rare and speaks volumes about their dedication. The staff's demeanor is also remarkably pleasant, from our butler Susan, to the ladies at breakfast, to the gentlemen managing the pool and hot springs. They are responsive, efficient, and genuinely warm, truly showcasing the straightforward charm of Nanjing locals. I've stayed in many luxury hotels, and Nanjing Kayumanis stands out as one of the best examples of a global hotel management company truly mastering localization. It's also the main reason I'd return to Nanjing for another vacation.

We chose Banyan Tree for a hot spring and spa retreat, and overall, it was a good experience. All the staff were very friendly. I didn't give a perfect score because I still noticed a lack of experience in the hotel's overall management in many small details. The Banyan Tree Spa deserves the highest praise. We booked a couple's master therapy session, and they gave us an excellent room. The therapists' techniques were fantastic and incredibly relaxing. A big thank you to April and Abby – a full five-star rating for them. The Spa and Hot Spring Center was also good. Since it just opened, there weren't many people, and I had the whole place to myself. However, the water temperature in the pools could be more reasonable: one outdoor pool was a bit too cold, and one indoor pool was too hot, leaving only half the pools usable. Also, the bathroom design lacked places to hang items (like swimsuits and towels). Furthermore, I encountered issues with the showerhead handle coming off in both the spa room's bathroom and the hot spring center's bathroom. There were also some flaws in the privacy design of the private hot springs and the general hot springs. If someone were to lean out and look from a higher floor outside, they could see in, so it's essential to stay clothed. Breakfast was mediocre, but dinner was delicious and used quality ingredients. There were also some coordination issues. For instance, after we booked an on-site activity and showed up on time, the staff members were often caught off guard, requiring us to wait while they confirmed or called someone over, as if they weren't prepared. This happened in almost all situations (3 times). Although it was quickly resolved and didn't take much time, it felt like a communication breakdown between the booking system and the service team, which was below expectations. I'm writing all this in the hope that this Banyan Tree, which is a partnership with state-owned assets, can maintain its brand standards. These are the thoughts of a loyal customer.

Recommended by a local Nanjing friend! We were pleasantly surprised when we drove there: easy parking, beautiful large bamboo groves, and spacious rooms perfect for families, complete with a kitchen and dining table for simple cooking. There's also plenty of space between the villas, offering great privacy. The air is fresh, perfect for a walk. The photos on the platform are accurate! Our butler, Louis, responded instantly to all our questions. When we had an early flight, the buggy we booked was waiting promptly at the door. The 'Simple Man' restaurant's double-pepper fish head and rice noodle black pork were delicious! It's a shame we encountered rainy weather this time, so we couldn't fully enjoy ourselves. We'll definitely stay here again if we have the chance to visit the Jiangsu-Zhejiang-Shanghai region in the future. Highly recommend!

Our stay in the lake-view suite completely exceeded all expectations. The floor-to-ceiling windows were like a giant cinema screen, framing the shimmering waters of Xuanwu Lake and the lush green layers of Purple Mountain into a dynamic, living painting. Waking up to the morning mist over Swan Island and watching the city wall lights reflect in the lake at dusk – every moment was breathtaking. The suite's design perfectly blended Jinling's charm with modern luxury: sleek new Chinese furniture, subtly integrated smart control systems, and a layout with a separate living room and bedroom that felt both open and private. My favorite feature was the circular bathtub by the window, offering panoramic lake views while soaking. Even the welcome fruit platter included a Yuhua tea-themed dessert, showcasing exquisite Jiangnan elegance in every detail. The hotel service was exemplary: the butler proactively confirmed our preferred routes, and during turn-down service, thoughtfully prepared the window-side daybed for enjoying the view. The 27th-floor executive lounge offered stunning vistas, and during Happy Hour, sipping champagne while gazing down at the ancient city created a particularly moving sense of past and present intertwining. The location was impeccable: within walking distance to Xuanwu Gate subway station, making it convenient to reach Fuzimiao or Xinjiekou. Morning jogs along the Ming City Wall and evening strolls on the lakeside boardwalk – staying here truly allowed us to experience the essence of 'Pearl of Jinling'. Special thanks to our butler Luanne for upgrading our room and arranging a late check-out, ensuring a perfect end to our trip. This wasn't just accommodation; it was a cherished Nanjing memory. Highly recommended for travelers seeking both scenic beauty and quality – you'll fall in love with waking up in such a picturesque setting.