Hotel Boutique di Shaanxi, China

Enjoyed my stay at Elegant hotel. We booked a themed room with city wall view and the room was really clean and pretty! But the city wall view was very restricted. Breakfast is amazing, and the outdoor view from the breakfast place is great too! The staff in the hotel were also super helpful and eagerly recommended us places to visit while there! Very pleasant stay.

Hotel had an absolutely amazing view of the bell tower from our room. The twin room had the best view so we opted for that instead of our usual Kingbed. We were celebrating wife's birthday so staff had kindly put baloons and petals on the bed. Laundry area is available for self service. Complimentary cold water bottles available in reception as soon as you walk in which is great during the summer heatwave. We are muslim so had a small selection of food options for breakfast but was enough to start our day. The only let down was that our bedsheets were not changed during our 3 night stay. Housekeeping tidied up and emptied the bins, replaced towels etc but would have been great if the sheets were also changed out (nights can get hot in China fresh bedsheets are always appreciated!)

Love the hotel interior decoration and the amenities provided. We booked the suite room and was blown away by the size and room layout. The interior fixtures are also very nice. Very thoughtful hotel - they even provide a disposable bathtub cover for use. Good location, it is near a metro station and guests can use the laundry room for free (with detergent provided).

Booked this Novatel hotel for one night aiming to tour around the Xi'an bell tower area. 1. Moving from Marriott Hotel to Novatel, it gave not good impression due to the simple entrance at first floor (maybe get used to grand first floor reception and lobby). 2. The light at the corridor are dark, again not good impression after checked in at around 8pm and walked to the room alone (no other guest insight). 3. Services are however very good. A. Given the room is a bit cold, a separate portable heater is provided B. Helping with setup the wifi connection since encountered issue (connected but no internet) C. Also help with the handling of Taobao item 4. The room is ok and location is very good (close to the bell tower etc)

Such a nice looking inn with a good atmosphere and super helpfull staff. Lots of complimentary drinks and snacks just made it all the better. Our room was perfectly clean and very comfortable. Also so close to central Xi’an with the Bell Tower and the subway going all over the city. Everything top score. Highly recommend.

Overall, the location is decent, room was big though a little impractical. Yes, the hotel is incredibly near Bell Tower, but because the roundabout is huge, getting from one quarter to another is rather far. So while the hotel is indeed near the Bell Tower, you still need to walk a little to get to KaiYuan mall and Hui Street. We booked this room type simply because of the tub. The tub was good, room huge. But weirdly enough, it feels like there isn't enough storage. E.g., there's no place to put your luggage. The shower knob looks good but is very difficult to adjust. The toilet isn't the smart kind you find in other modern hotels in China. That's about the bad points, I think overall there's no perfect hotel, so just wanted to give you a true review of this hotel.

We booked the hotel for just one night, but were absolutely delighted! Everything was at the highest level: very beautiful, cozy, and clean. The view from the room was simply stunning—it was a real pleasure to wake up to such a panorama. We would especially like to express our sincere gratitude to the manager, Aliya. She explained everything in detail, showed us around, and was incredibly kind, attentive, and welcoming. Thanks to her, our stay became even more comfortable. A special thank you as well for the wonderful birthday surprise! My husband was truly pleased to receive such a thoughtful gesture—the celebratory cake and breakfast with a breathtaking view made the day truly special. We would be happy to return again and will definitely recommend your hotel!

All in all a great hotel. Clean and a nice environment. Rooms very nice and well furnished. Bed was soft, shower was nice, and the bathroom had a bidet. Came stocked with a mini-bar (soda, tea, water) and tea you could brew. They ask have birds in the lobby which I liked. It opens up directly into the Tang night city (buyecheng) nearby which I thought was nice. The Dayangta and the history musem are also very close. The breakfast was also pretty good. In particular I liked the Chinese hamburger (Roujiamo), as well as the liangpi. The service was also warm and attentive, both at the front desk as well as the breakfast. The metro and public transit are also very convenient, being a ~5-10 walk to the nearest station. Two minor things to pay attention to is 1) as some of the rooms face towards the street, the traffic at night can be a bit noisy and wake you if you’re a light sleeper. 2) Because they hadn’t switched over to AC yet as warm weather has just arrived, you need to switch to the screen door on the balcony to let the cool night air in. Not a major issue on its own but if it faces towards the street can make it more noisy in the room, so may be wise to bring earplugs. All in all though it was an excellent stay.

The overall experience of staying at this hotel this time was very good. The room is clean and comfortable, the facilities are convenient to use, and the service is particularly considerate. I particularly want to praise Bing Yue, who is gentle and attentive in her attitude, responds to any needs in a timely manner, and makes people feel very secure and at ease. I will choose this place as my first choice next time.