LanJiang
22 Januari 2025
Exceptional Stay in Changbaishan – Highly Recommended!
I recently stayed at a hotel in Changbaishan, and I must say it exceeded all my expectations. From start to finish, everything was managed exceptionally well, ensuring a seamless and enjoyable experience.
The hotel is beautifully maintained, with rooms that are both comfortable and impeccably clean. One of the standout features was the outdoor onsen—an absolutely amazing place to unwind amidst the serene natural surroundings. The decoration in front of hotel with rows and rows of cute snowmen are also very lovely, we took plenty of photos there. Additionally, the free transportation services were incredibly efficient, including a convenient shuttle service to and from the train station and free transfers to the ski site.
The staff were all friendly and helpful, even though communication was sometimes challenging as we don’t speak Mandarin. A special shoutout to Ms. Zhang Yong Ping 张永评 (WeChat: Xin Xin 鑫鑫), the guest manager from the front desk department, who went above and beyond to ensure our stay was flawless.
Ms. Zhang provided us with outstanding butler service and demonstrated exceptional kindness, professionalism, and hospitality. She helped us navigate the complexities of buying tickets and traveling to Changbaishan, ensured we boarded the correct buses, and even made sure we didn’t miss any important connections.
Due to high season, we couldn’t secure a room in Building 3 for our second night and had to reserve rooms in Building 2 via an online platform. Ms. Zhang kindly and proactively made arrangements so we could stay in Building 3 throughout our visit—a thoughtful gesture that made a huge difference.
Every aspect of our stay was well taken care of, and the staff’s dedication to providing excellent service truly stood out. Thanks to Ms. Zhang and the entire hotel team, our time in Changbaishan was a wonderful experience.
I wholeheartedly recommend this hotel to anyone visiting the area. We’re grateful for the warm hospitality and look forward to returning in the future!
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