Pangsapuri di Alicante

The hotel is nice and clean with go facilities. Drink and food expensive compared to the restaurants in Alicante town. The staff are extremely rude, I had a small bag of crisps that I purchased from the supermarket, I was eating them at the pool area, when along came the pool boy said in his loudest voice, sorry you are not allowed to eat food that has not been purchased in the hotel. I was so taken aback. There was children running around with a big bag of sweets that didn’t come from the hotel, they were not stopped . We got some cocktails at night and the bar staff came up to use 3 times to ask us our room number for the bill, then came up and asked us to pay. The hotel is a good 15 /20min walk to the beach , in the 34 degree heat it was a long walk. It is all on the flat. Alicante is a nice city plenty of restaurants and shops. You can go to another quieter beach if you go on the tram 2 stop, there you can do water sports. We tried paddle boarding . Great fun. View from room was a graffiti wall, not the best

From the moment we crossed the steps to start our holiday we dreaded having to leave. Each and every member of staff were happy and seemed to genuinely want to be there to help their residents. One or two were shy but this didn’t prevent them delivering outstanding service. The room was perfection, cleaned to a high standard everyday and when meeting the cleaning staff they were smiling and greeted us politely. The rooftop offered a bar, dining and sun lounging facilities. Whilst compact for sunbathing it came into its own of an evening. We used the gym and sauna everyday - awesome! The only issue we encountered was the temperature of the shower in the room. Once we made the reception staff aware they immediately went to the room and fixed it, so don’t spend a few days in a cold shower - go straight down and make the team aware. Breakfasts were consistently superb everyday and the offerings were varied, fresh and constantly replenished. We could not find fault with this hotel or any of their amazing team - thank you for making our first time in Alicante so special. Alicante is a fantastic city with a lot to offer and this hotel is a jewel in its crown.

酒店在當地很有名，遊客很多，嚴格四點以後開始登記入住（時間有點久），去海邊很方便，酒店房間比較小、早餐很不錯、位置很寬敞、要早去不然人多。沒拖鞋和晾衣架。算嘗試推薦。酒店晚上出門左邊有個地中海海邊餐廳不錯。

Bad experience once I arrived and checked in. I arrived at noon, a lady in front desk said it is not a right time for check in. It is ok and I understand. Then I came back at 3:30 pm, the staff said again you need to wait until 4pm. It is ok and I understand. But at this moment, another guest came and he could finish check in and went to his room, I immediately asked why he could check in but not me!? The lady said, “it depends!” What standard does the hotel has? So, for me, I wont stay in this hotel again. Why? It depends!

Very good location in the hear of the city centre, staff is very friendly and efficient! The room are nice and clean! I recommend it!

Fabulous apartment, spotlessly clean, modern and fresh. Very comfortable bed, lots of pillows and extra Duvet if needed. Our Apartment had a Beautiful Balcony overlooking the square below which has cafes and restaurants below. Kitchen is modern, basic but functional although the hob was complicated with no manual! Toaster, Fridge, Microwave and kettle. Good quality hairdryer in the bathroom that actually had a switch instead of those silly buttons you have to keep your finger pressed on, fantastic shower with large complimentary shampoo and shower gel. Plenty of towels too! Location could not have been better, 5 mins walk to the prom and all the little side streets with so many restaurants. We got the bus from the airport and got off outside the Melia hotel on the seafront which is a 5 min walk from the apartment. You have to check in at the hotel round the corner and get the key code to your room off the reception staff first, very quick and easy!

Hotel is well situated. Clean. Staff were very friendly and helpful. Excellent buffet breakfast. Really good sized clean double bed. Only criticism in our room was that the bed barely fitted in the space and there was only a really tight space maybe 15cm between the end of the bed and the wall. We managed but an elderly couple or someone with poorer mobility would struggle.

This is our third stay in this hotel. We had a bigger room this time, 409, which was much better. It faced the back but we didn’t mind that and had a Juliette balcony. Very clean and comfortable room with a lovely very modern bathroom with rainfall shower and toiletries. The staff on reception are very friendly and helpful. We will definitely stay here when we next visit Alicante.

We booked this hotel for two night quick break. And the experience was outstanding. The staff are amazing. The two Bea’s at the reception were very attentive, friendly and professional. And appreciate there effort for making our stay special. The room was amazing. You can see the quality in the room finishing and the furniture, bathroom and the comfy mattress! The quality of the doors and windows in the room is brilliant as they really insulate any city noise from the room. The rooftop bar is so nice and the views are superb Thank you for a great experience and we will be coming back for sure

My wife and I stayed here one night interestingly/accidently on Hogueras de Alicante (Bonfire festival). The festival was a cool and interesting bonus, but the suites were a mixed bag. Off the top, we were very unhappy with how we were treated, but unlike the management, I will try to be fair with this review. First off, the place is an old ~4 story building on the edge of a pedestrian zone. You will be greeted with a grand door, and a beautiful marble interior and marble stair case. Walking in was amazing, giving the impression you had picked a truly amazing place. Amazing details in the shared areas. Art, glass floor, atrium, etc. There was a super helpful young woman working there who helped us find the place, did the check in, and when we mentioned that we had a late flight out, said we could park longer (no late checkout allowed however and strangely paid luggage storage). She was really nice, but also disempowered and I recall was a student who probably will be moving on, so unlikely you will see her in the distant future. The room was an interesting experience. The suite was very large, high ceilings, spacious. You enter a (relatively speaking) small foyer area, which immediately opens into a kitchen/living room. Probably 15ft x 25ft. At the end of the room is a window which opens to the street. To the left, continuing in this massive suite is the bed room. Two windows, 15x15, and the bathroom to the left, also massive with the remaining 15x10ft (all approx.). It had a cool feeling of age, made me wonder if this had been a private residence, or perhaps an office building years ago. As grand as the scale was, the décor was a little bit of a let-down. The kitchenette was black, minimalistic and sparse. The seating area furniture had that “modern curvy feel”, that looked cool initially, but after a while, a little uncomfortable. Don’t get me wrong, it would be hard to decorate such a space and it was ok. Just felt like a lost opportunity for something more in line with the building. Also, it was not like the photos I saw online. The other rooms in the suite were similarly sparse and minimalistic. The bed was decent. I do not recall being amazed by the bed or bedding, but nor do I recall any issues. The bathroom was similarly large and had a lot of dead space, with one wall being turned into a set of glass enclosures for toilet and shower. Strange that there was glass between the shower and toilet. Definitely not set up for two person use 😊. Another tiny issue was that the windows did open onto the building across the narrow street, meaning to let light it also meant lost privacy. They could have set it up better. So far, the experience was generally positive, but it was the service which really let us down. There were two events, I’ll let you judge for yourselves: 1) Prior to our arrival, we started getting phone calls. They were concerned about whether we were aware that it the bonfire festival was on, and the streets would be clos