Pangsapuri di Santiago

Experiência única em local histórico preservado de forma única! Quarto com cama confortável, banheiro de tamanho bom, ótimo chuveiro e vista para o pátio antigo. Café da manhã bom mas nada excepcional! Bom atendimento e ótima localização ao lado da igreja de Santiago de Compostela!

this was a backup choice for 10 of us on an Ebike Camino de Santiago tour. It was only a few minutes from the Cathedral. Very good location, super clean, modern, spacious, excellent breakfast, small modern bar downstairs which they opened for us after our dinner across the street. Quiet, solid rooms with typical Euro features, very clean.

Todo genial , la ubicación es ideal por la tranquilidad de no estar en mismo centro pero a la vez muy cerca , las instalaciones estupenda y por sobre todo resaltó los jardines que tiene alrededor

Un hotel situado en el centro, ubicación excelente. Para nosotros algo recargado en su decoración y algo desfasado. Habitaciones muy grandes y camas enormes. Creo que nos asignaron una habitación de menor categoría al coger una oferta. Vistas a un patio oscuro y los suelos del baño algo sucios.

Yes - the hotel is one of smallest I ever seen. Yes, it's noisy. Yes, you can see some items dated. I have seen more expensive (much more) hotels with smaller rooms, more noisy and in worse condition. Yes. It has some limitations: there is no kitchen, no bar, no other amenities. Because of lack of the kitchen, breakfast is buffet only with no warm food. But everything is fresh i tasty. Don't expect any other meals though. Staff is friendly, nice and helpful. Location is excellent - close to public transport, close to old town, but not too close. Shops just outside and plenty of restaurants around. I would definitively use them again. Just one small thing: while wifi signal is decent, they should think of upgrading their internet connection, offered speeds would be sufficient in 2005, not in 2023. Had to switch to 4G to do anything.

Ia agak jauh dari tarikan, tetapi ia lebih mudah untuk memandu. Garaj bawah tanah boleh disambungkan terus ke lantai di mana bilik itu terletak. Bilik ini adalah suite dengan katil tambahan. Keadaan sekeliling sangat sunyi.

Exquisite hotel - modern facilities, very spacious room & bathroom. Hotel is all marble throughout. Breakfast spread was excellent! Dinner was beyond adequate with variety of choices, drinks, & deserts. Nice grounds to walk around. Huge outdoor pool (too chilly to swim). My only comment is noisy hallways; you can hear your neighbors/thin walls. Wish we could have stayed another day; we stayed here as part of a group tour. Location of hotel is far from the Compostela - you will need a taxi ride.

reception staff went out of the way to help us. recommending where to go and how to find bus and train connections to get there. helped with time tables as well. the bus for the airport and the train station stops outside the door, the adult fare is $1 so made travel cheap and very easy. food was of excellent quality and quantity. we were on half board basis. room clean ,bed excellent, no english tv stations. lovely bathroom.

a very nice and cozy hotel Fall in love with it at first sight. The staff was very nice too. Introduced everything we need know for our few days' trip in Santiago. Only 10 to 15 mins away from Cathedral.

This is one difficult review to write as I always like to say as many positive things in my reviews. However, this has to be said if only for the hotel to improve their service and/or re-evaluate their culture. I was excited that this hotel was a Melia hotel because we've stayed in Melia hotels in Spain before and were very happy with our experience. Here is one beautiful, modern hotel that we looked forward to staying in especially after our Camino Walk. I checked in our group of 9 ahead of the others and was efficiently attended to by Pilar and Lourdes at the Front Desk. The hotel offered a lovely breakfast spread. That's where all the positives stop, I'm afraid. That night, we booked for a late dinner to celebrate my son's birthday and the end of a tiring Camino Walk. While seated at the long table in front of the bar, we were subjected to very rude treatment by the waitress named Marta. When one of our companions asked for an extra soup bowl, she said it was impossible. To give her the benefit of the doubt in case there was a misunderstanding in language differences, my friend asked our Spanish tour escort to ask the waitress for our bowl. The next thing we saw was our tour escort being rudely treated by the waitress speaking to our tour escort at the bar, telling him off. We understand some Spanish but what we saw from the body language and our tour escort backing away from the wait staff spoke volumes. He was being harassed by the wait staff. All we asked was for our tour escort to ask our waitress, Marta, in Spanish for an extra soup bowl. And we saw very aggressive behavior directed at our tour escort. She handed our tour escort a sauce dish, not a soup bowl, that's how offensive she was. When he told Marta that he wanted to deal with another waiter Christian (the other wait staff who was also there with Marta) told him, pointing at Marta, ”she's the boss”. Where was customer care in this scenario? If Marta refused to attend to our needs, why couldn't Christian attend to us? Two of us went up to the bar to talk to Marta and Christian when we saw what was going on. When I asked her what her problem was, Marta glared at me and said she didn't speak Spanish and went away. I took out my phone and typed on Google Translate: ”Be kind. You are in Customer Service. Where is your manager?” I showed it to Christian since Marta refused to deal with us. A bit later, Pilar from Front Desk came and talked to my friend and me. We told her that we didn't want trouble but that this massive, massive failure in customer service must be addressed. Pilar was very defensive of the wait staff but she did listen when we insisted. When we asked for a manager, or the Officer-In-Charge, we were told that there was no manager on hand. All the staff, all, covered for one another. It made us wonder about the culture of the company. To make things worst, 2 of our orders were not served and we were charged for the orders. It is a good