Ulasan Van der Valk Hotel Assen

酒店住過很多次，只是沒有更好的選擇

While the hotel is cute the service is atrocious. The front desk staff is unprofessional, disrespectful and rude. It's like traveling into the past century and encountering people with no service training and people skills. It is to the extend where I was not able to get a name of the rude personel. She refused to share her name because of "privacy" reasons while they have my passport, credit card and address. Even getting in touch with the manager to resolve the issue was an issue! And I wasn't given a name or a way to contact the manager in timely manner. Again, while the design of the hotel is nice, the staff experience puts an awful taste in the mouth. I come to Assen annually, will never stay at this hotel and will recommended everyone I know against staying in the future.

I stayed here for one night to visit a concert in Groningen. Pricewise it was expensive. But the room itself (402) was big and was modern. Good beds, shower and bath. Mini fridge and small coffee maker in the room. Hotel was full with guests for the concert, but no travel service was arranged. When I mentioned it, they came to the conclusion that it might have been a good plan… Restaurant is decent but not spectacular. Service in the restaurant is good. Extra: hotel has a lot of charging stations for EV.

Very large hotel. Spacious room and bathroom with bath, separate shower and toiletries. Sliding door gives access to shared outdoor space (balcony). We had food in the bar and we really enjoyed it, reasonably priced. Pool table and dartboard in bar area but slightly tucked away. The pool and wellness facilities are free and really well maintained. Very clean and lots of choice: salt sauna, herb sauna, Finnish sauna, hamam, infrared sauna, foot baths and snow shower. Towels are provided and there are free lockers in the changing rooms. Changing rooms are not mixed. Enjoyed our stay.

This hotel is one of the best I have stayed at! The rooms are clean and the staff is very friendly. The spa area offers some amahzing saunas and even a real snow shower to cool off. The room to relaxe offers free water and a fireplace. The pool has a nice temperature and is of the highes standard. Just the spa alone is worth visiting. But dinner is also an experience! Very tasty and good food! The breakfast is the same. I will be back!

I had a parcel delivered one day before I arrived but the receptionist was hopeless and was not keen to find and deliver my parcel. She was indifferent, hopeless and not supportive. she was very unmotivated.

The hotel is quite massive and in a serene location in Assen. There are lots of of good facilities. The wellness facility is excellent. Massive swimming pool and SPA. I particularly also like the breakfast

Hotel room was very nice and spacious for my short visit - good sized bathroom with more than ample amenities. Both breakfast and lunch (particularly the lunch) were very good. Bar and table service very good and professional.

The hotel offers everything when travelling for business, staff were friendly and helpful, and spoke English too which was great as i dont speak Dutch. The food offering is vast probably the best breakfast spread i have seen and the quality excellent. The room was clean and tidy and my room had a balcony which faced the road giving a nice view but the noise from the vehicles travelling on road could be faintly heard in my room, but I did sleep well considering this. I would definitely stay again and i would recommend to others.

Great food and fast service. I had the best food with them, I enjoyed it very much. I only had a little time and they understood this. So i had my food quickly. Elderly menu with 2 fishes potatoes and salad. You can get side dishes as much as you want. Without any restrictions. Service is good, and ambiance also nice.

Great that they have a swimming pool now. Really lovely. Had it all to myself for over a hour.,Reception staff very friendly and helpful. Restaurant lovely and food great. Good location for my needs. Nice bar and had a dart board. Yay!

The only chain exclusive hotel (not the international branches) I wanna stay in the Netherlands from now on. It breathes class n style on a gigh level. Perfect airconditioning so you can sleep n breathe normally. Hospitable service by the employees, warm n cosy atmosphere n delicious food n snacks n beverages in the restaurants n cafe's. Only minus point is to pay 10€ for roomservice and that there is no bellboy waiting with a trolley to receive your luggage at check in n transport it to your room so you can grant a tip. N no eredivisie available at ESPN or ZIggogo on your room TV or no chrome cast available to connect your own subscriptions to the room tv or no lobby tv or special room. For the rest top. We appraciate also the Yacuzzi in the bathroom also a jug of water would be nice for at night when you wake up or have to pee at 4 am in the middle of the night. And we need radioservice if possible. I will come back n easy at all highways in NL so reachable by rent a car. Thank you so much for having us n treating us like a royal couple. We visited also other brances van der Valk in NL. Tot de volgende keer!

Super net hotel met mooie kamers super mooie welness en een grote fitnessruimte! Hotel ligt aan de bosrand kan zo het bos in. Restaurant is goes met vakkundig personeel erg netjes geholpen. Het ontbijt heeft veel keuze. Ik ben uitgeschreven maar moet 200 woorden gebruiken. Dat is nu wel gelukt denk ik!

Brunch gehad met familie maar het was te druk te veel mensen bij het buffet waardoor je nergens bij kunt en lsng in de rij moet staan en wachten moet en dat is best jammer.Dus mischien wat minder reserveringen maar we hebben wel heerlijk gegeten