Hotel Mesra keluarga di Aswan

The hotel staff is very accommodating to all of your stay needs. Every has a smile and makes you feel welcomed everyday. The hotel grounds is clean, well kept and many walking paths with beautiful foliage. The food is excellent and the rooms have spectacular views of the Nile River and the city of Aswan.

The Basma Hotel Aswan is a mid-range hotel that offers a comfortable and convenient stay in Aswan. The location of the hotel is ok, with easy access to the city's main attractions and the Nile River. The staff are friendly and helpful, always willing to provide assistance and recommendations for things to do in the area. The rooms at the Basma Hotel Aswan are decent with comfortable beds. However, the rooms are a bit dated and could use some modernization. The bathroom facilities are functional but could also benefit from some updates. The hotel offers basic dining options, including a buffet breakfast that is decent but not particularly outstanding. The rooftop restaurant is a highlight of the hotel, offering stunning views of the city and the Nile River. However, the food quality and selection could be improved. The hotel has a lovely swimming pool and a rooftop terrace where guests can relax and enjoy the views. Overall, the Basma Hotel Aswan offers a comfortable and convenient stay in Aswan, with a friendly staff and good amenities. While some areas could use improvement, the hotel is a decent choice for travelers who are looking for a mid-range option in the area.

The choice of accommodation in Aswan was varied, but I wanted to find something special. And it was during my research that the Nubian Palace, in Nubian Village, came up. How wonderful it was to arrive at the hotel, do the check-in while drinking a welcome hibiscus juice, and then find a wonderful room Nubian style. The bedroom, with 2 super comfortable single beds, also had a desk, chair and closet. Outside the bedroom, but within the area corresponding to the bedroom, in a small patio also with a table and chairs, was the private bathroom with shower. On the first morning, because I had a trip to Abu Simbel that started at dawn, the hotel prepared some breakfast boxes that were very useful. Furthermore, all the meals (open air) I had there were very good and in large quantity. Last but not least… The entire hotel staff was extremely friendly and efficient. They contributed to making this experience at the Nubian Palace a very successful one, which means that I definitely want to return there again in the future.

Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace.

酒店位置有點偏，一些問題在之前研究過評價，所以有了心理準備，比如沒有拖鞋，電吹風插座不適配，房間分散，卧室沒有電話，聯繫服務員不方便吃早飯的地方離房間遠要等車接送等。但是所有的不滿都因為度假村裡和早餐廳的景色抹去了。真心推薦多留一些時間給早餐，清晨坐在清風微拂的尼羅河邊真是太舒服了。

It's a decent new hotel with clean facilities, and quite hotel. The staff are very polite, smiling and very helpful, I thank the reception team for everything, really all of you were wonderful. There is a hotel car and sometimes a mini bus that transported us to and from the hotel and its available at all times. I recommended this hotel, and will visit it again. Thank you again