Kato Dool Wellness Resort

Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace.

這個酒店基本沒有國人評價，為了讓大家避坑，有必要評價一下。酒店位置偏僻，位於尼羅河邊上的一個山頭，不在阿斯旺市區，需要到達山腳再坐二十多分鐘的tuktuk盤旋上山。雖然tuktuk免費，但送你前往的出租車司機一般不知道需要上山，並且一旦得知要上山就會一路罵罵咧咧，抱怨不斷。要是你是晚上到達阿斯旺，就會更加狼狽。住在那兒，就避開了一切參與阿斯旺城市生活尤其是夜生活的機會，因為上下山一個來回都非常不方便。相關旅遊行程用車可以讓酒店定，但酒店經理也是一口報價，不接受任何議價，吃頓大餐零頭都絕不抹一分。

My biggest regret of our Egypt trip is that we only stayed here for one night! Kato Dool is everything and more that you see in the photos. The hotel is absolutely stunning, the service is impeccable, the breakfast and other meals were all absolutely delicious, and I don’t know how they managed to keep the pool cool in heat of the summer, but they did, and it was so refreshing! The hotel is situated on the West Bank, the quieter side and away from the city. Do note that it is quite a ride to get there, up a dirt road/hill and you have to get there by tuk-tuk (provided by the hotel), but it is absolutely worth it and the desert views along the way are beautiful. Don’t hesitate for even a moment - you must stay here while in Aswan, and make sure you book yourself an extra night to have a day to just relax by the pool and enjoy the views over the Nile!

During our time in Egypt we have stayed at some luxurious hotels, including the Mena House in Egypt at the foot of the pyramids and the Hilton Luxor on the banks of the Nile. But I can sincerely tell you that the Kato Dool Wellness Resort was, by a wide margin, the best lodging experience we had in the country. I mean this sincerely. If you are an older person, have some limitations on your mobility, or are opposed to a little rustic flair, this may not be the place for you; however if you are an adaptable adventure-seeker I feel there is no other place you should stay in Aswan. Prior to arrival we received messages via WhatsApp from a member of the staff informing us that the hotel was having its “soft opening” and that Google sometimes could not find it, so we needed to drive to a meeting point in the Nubian village instead. Our guide communicated with the hotel and we learned that a tuk-tuk would meet us at the spot to take us up. Let me be clear: If this ride existed at an amusement park, I would pay for it. Our teenage driver managed to avoid every hole in the dirt road at surprisingly high speeds while simultaneously maintaining a phone conversation and picking up some dude who hitched a ride up. Was this daunting? No, it was awesome. Upon arrival our bags were whisked away, we were sipping hibiscus juice, and a kind, thoughtful, and well-spoken member of the staff gave us a tour of the facilities pointing out lots of little details along the way. We gasped at the pool (the pool!) and gazed at the impeccable buildings, all painted in the characteristic Nubian style and seemingly brought to life from a cartoon where magical forces help plucky kids overcome evil. Our room had high ceilings and furniture I would have liked to spirit away and towels in the shape of a crocodile on the bed. The view of the Nile from the back terrace was priceless (as would be underscored when the sun rose above it in the morning). Looking down several hundred meters at the riverbank where soft sand met the river with boats docking and tourists taking camel rides, we realized “gatdamn, we can *swim* in that thing.” Our hostess had told us that they could call for a tuk-tuk to take us there, but better to “take the stairs down from the pool and have a 10-minute walk in the desert.” The stairs were nowhere close to the pool and the walk in the desert was shorter than 10 minutes but dear lord, it was like descending the stairway to heaven to find oneself on Tatooine — a breathtaking vista we totally hadn’t expected. We dodged a couple camel trains to get down to the water, made friends with an Egyptian family whose daughters were eager to try out their English, and swam out to go full Ariel on rocks in the bay. On the walk back we noticed that one of the hotel dudes was waiting on the staircase to make sure we made it up safely — very unnecessary! Utterly kind! We went straight to the pool, ordered drinks (no booze available but no worries), took obligatory In

The meal was very delicious. The service was excellent. they quickly handed us pool towels and immediately checked for any forgotten items in the room after we checked out. The room was also lovely.

Three best features of Katto Dool: 1) Price/standard ratio 2) Nile views and the property location & style. There are many cosy bean-bag chairs and the dining tables provide very pleasant setting for a dinner. Rooms make you feel like in a nubian house. 3) Atmosphere - all the staff was very helpful and friendly (BUT friendly for you, not for your money only). They helped us with our tourist needs (sailboat, transport) and took us to some performance made for another group. We stayed there one night on 2017/12/25, this resort is for people who enjoy folklore places and direct views close to nature. Walk around the Nubian village was also nice, limited to tourist stalls and conversations with the sellers. There is also a attractive dune nearby. Do not seek in Katto Dool: luxury, large room space, city life. We noticed good hygiene standards in the restaurant and enjoyed the food.

This hotel was one of my favourites on my visit to Egypt. It is simply beautiful and despite my stay being curtailed, the hospitality was impeccable. Sara contacted me ahead of my stay to ensure they were prepared for our arrival time. We were greeted by a young gentleman who was so warm and helpful and accommodated us with meals even though we arrived after the kitchen was closed. The view while dining by the pool was amazing. We had a 4am trip to Abu Simbel and wholesome breakfast boxes were prepared for our group which included eggs, bread, yogurt, jam, fresh fruit etc. The rooms were charming and very comfortable. My only regret is that I could not stay longer to enjoy the resort more.

I love this property. It was authentic to the Nubian people who are from Aswan. The staff was accomadating and helpful. Food was delicious. Breakfast was more like a feast. Authentic Egyptian breakfast. Better to have the hotel send transportation from the airport. It is difficult to find as it is really off the beaten path. Sat and watched the sun rise from my room. Beautiful.

A quirky colourful hotel with fantastic views of the Nile. Friendly staff and excellent good value food. Pool overlooks the desert and Nile. An interesting drive to the hotel especially in the dark. Staff we’re welcoming and helpful assisting us with tours and guides.