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SpringHill Suites Austin Parmer/Tech Ridge
4.1/5106 Ulasan
The good- the staff was really friendly. The pool is open from 6am to 11 pm, which was really nice, Because we have a toddler. And the pool was heated! The not so good- breakfast was a joke, maybe because of covid? There were no hot options except microwaveable sandwiches. No fruit or oatmeal. Just cold cereal and yogurt. Also I got up early to use the fitness room and run the stairs. There was a man sleeping at the top of the stairwell. He didn’t necessarily look homeless. Maybe just an employee catching a nap or a guest that drank to much. Either way items a little odd
Archer Hotel Austin
4.6/5101 Ulasan
房間不錯,周圍各種商店和餐館,非常方便,門口有人代客泊車。商務、親子都不錯
Fairfield Inn & Suites Austin Northwest/The Domain Area
4.3/5104 Ulasan
We stayed 1.5 nights (you’ll see why) at this hotel and my elderly parents found 2 inch long COCKROACHES in the bathroom. They had exposed food and drink and had to toss it all away. There could be cockroach eggs in their clothes or luggage, I don’t know. We’ll have to toss it all. I asked the front desk for a free night and an upgraded room. The front desk said yes she will call when the room is ready, then yes again when we left for domaine mall. After 5 hours of no call and it getting to be about 5-6pm, I called the hotel to see where we are on the room. In comes JAY (different front desk person) who said there is no upgraded room and refused to rectify the situation, since we were twice promised an upgraded room. He also yelled and belittled me and told me to move my parents luggage to the room ourselves, when I asked if the hotel could at least move their luggage to the room by the time we arrived. Essentially, he told a paying customer to kick rocks. Great customer service (sarcasm). Once we got to the hotel to pick up the keys, I let JAY calmly know I didn’t appreciate being yelled at and belittled and he went off on me and said he would kick my 60+ year old father ass. I have it on video. This is absolutely unacceptable for a Marriott hotel. Yeah JAY, you are a tough guy for threatening my 60+ year old father… I hope corporate Marriott contacts me, as we stay on avg 75+ nights at Marriott hotels a year and I gotta be completely honest, this is the worst Marriott associated hotel we’ve ever been at in our entire lives. The complete apathy of JAY and his lack of professionalism makes me very scared for the health and well being of anyone staying at this hotel. I thought he was gonna try and fight us or worse, for simply asking what was agreed to and promised to us…. Do not stay here if you enjoy being safe. By the way, verbal assault is a misdemeanor under texas law and it was during the course of business and we have video of him saying he’d kick my 60+ year old dads ass and that he “doesn’t care” right after, indicting he’s willing to maybe go above and beyond that? Seriously, what is wrong with this guy. We are just trying to have a normal relaxing family vacation during Labor Day weekend… ruined now. Thanks.
Staybridge Suites Austin North - Parmer Lane
4.5/597 Ulasan
Service at the hotel was excellent right from check in to check out, all cleaning staff greeted us as we saw them. Breakfast was sufficient and parking was super easy. Nice rooms with lots of space to relax.
Fairfield Inn & Suites Austin Parmer/Tech Ridge
4.3/5117 Ulasan
It’s a little far from downtown but very convenient to the highway, so it’s not a dealbreaker. Super clean. Price was right.
La Quinta Inn & Suites by Wyndham Austin Near the Domain
3.8/5102 Ulasan
They will hire more staff so now they are more efficient

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