Hotel Mesra Haiwan Peliharaan di Avignon

Wonderful location, right next to Palais des Papes. I splurged for the terrace room and did not regret it. The room itself was fine. However, I did have trouble working the AC, but I was able to remedy it by opening a window. It was nice to see people make their way in and out of the Palais des Papes. The breakfast buffet offered a continental selections with breads, scrambled eggs, and bacon/sausages. There were many restaurants nearby, and even a movie theater. The nearest grocery store is a 10-minute way from the hotel. I bought some water and soda and placed it on the mini-fridge in my room. The concierge was very attentive and gave me a map of the city as part of the welcome and some authentic French restaurant recommendations.

Room 33 The equipment in the bathroom need rusty removal and serious fixing (shower vertical bar!). The two bottle of waters were not renewed on the second day (used on day one for tea).

A perfect hotel. Charming and elegant. The designer was spot on. Furniture, paint colors, art on the walls - beautiful in keeping with the vibe. It’s Avignon personified. Book if you can. It’s the perfect place. Terrace on 4 is amazing and private. Room is tasteful and comfortable. Outside courtyard a lovely respite.

We book every year one night in this hotel during the festival. Why do we go every time back? First the hotel is modern and very well maintained. It is a modern hotel but in my view the 'better' Novotel'. Rooms are not small and very clean with all necessary modern comfort. Breakfast is a relatively large buffet; obviously not Michelin star but in any case nothing to complain. Other plus is that they have their own parking but also it is outside the old city but literally opposite the wall which means, the whole center is in less than 5' walking distance. Where would you find an hotel easily accessible by car but in walking distance of the old town and at the same time offering you all modern comfort at a correct price? That is why we book it every year

酒店的一切都挺好，裝修和衛生條件方面都還不錯，但是酒店的前台存在很大的問題。並非指所有前台工作人員，而是前台某一位在2022年晚上10點到晚上11點期間當值的瘦高的中年男士非常粗魯，2022年1月7日晚上10點左右回到酒店的時候發現大門已經關上，於是按鈴，但是前台沒有人，於是多按了幾次，結果過了一會兒當值的那位前台中年瘦高男士罵罵咧咧地來開門，對着作為顧客的我大喊大叫，之後竟然還不依不饒地跟我發生爭論，然後指責作為顧客的我按鈴幾乎吵醒了整棟酒店（第二天跟前台另一位工作人員反映這個情況之後，工作人員表示按鈴衹是在前台和工作人員隨身攜帶的電話機上有顯示，而奇怪的是，昨晚在按鈴的同時並沒有聽到那位工作人員有通過電話機讓我稍微等一下，所以我才會多按了幾次鈴）。後來我表達這位工作人員的態度讓我感到很不舒服，而且這種大喊大叫的行為像是在對待一個**，這位工作人員回答“是的，就是在對待一個**”。綜上，已經不是按鈴這件事情這麼簡單了，這位工作人員的職業素養，還有待人接物明顯地不符合酒店工作人員應該具備的，並且麪對不同的客人明顯感覺出了種族歧視，已經投訴，正在等着酒店方面給出回應。想着預定這家酒店的顧客請一定三思而後行，如果遇到那位瘦高中年男士可能會讓人感到極度地不舒服。

The location is the best asset of this hotel. It's right next to the Palais de Papes and other main attractions in Avignon. Parking is literally in the same building so very convenient. Staff are helpful and kind. However, we found the value to be poor as the room is shockingly small. We get that it is located in an old town and right in the centre, but we come from Paris and even for us we feel the Superior Room is simply too small for the average family. The bathroom is so cramped it feels like showering on a cruise ship bathroom. Also the cleanliness and maintenance leaves much room for improvement. There are very visible signs of wear and tear in the room and throughout the hotel, like stained carpets, dirty towels, peeling corners, broken lamps, layer of dust on the hairdryer and room amenities... It's a perfectly fine hotel to stay overnight to explore the city and surroudning areas but I'd advise against a longer stay.

I would like to praise Daniel at Ibis Avignon for his help! His effort deserves huge applause. He went extra miles to help me during my stay in Ibis. I will highly recommended Hotel Ibis Avignon Centre Gare. Daniel helped me a lot when I have to cancel my trip Avignon because of the strikes in France. He knows and understands my situation. I will definitely go back to Avignon next time when things are more settled in France.

Très bon emplacement intramuros pour visiter Avignon. Très beau bâtiment situé à 4 minutes à pied de la gare d'Avignon Centre et à 11 minutes à pied du Palais des Papes. Bonne literie. Piscine bienvenue. Nous avons changé de chambre 3 fois, panne de conditionnement d'air sous 35°...trop d'escaliers. Salles de bains beaucoup trop petites avec baignoire même dans les chambre surclassées. Peintures défraîchies dans les chambres. Personne au bar pendant notre séjour d'une semaine. Ascenseurs souvent en panne. Manque d'attention au petit déjeuner personnel dépassé. Je pense que cet hôtel mérite 3*** et pas 4**** comme indiqué.

The hotel is a decent place to stay if you need to be near the Avignon TGV and the rental car offices. The welcome was friendly and the room clean. The common areas are showing some wear. It would be nice if air conditioning was available as the weather turns warm in May. Fortunately, the night was cool, though leaving the window open let in light and some traffic noise. Except for the TGV station there is little within walking distance (though we hiked to the rather lackluster shopping center which does, however, have a Carrefour grocery store.)

We loved this hotel! We left yesterday and miss it already. The whole building is charming. Think teddy bears, flowers, even an old typewriter my kid got a kick out of. Public areas include a very small lounge by the reception and a breakfast room with a big window overlooking a small street. The receptionists were friendly and helpful and most spoke some English. There is a small lift up to the rooms as well as a twisty interior staircase my son also enjoyed. Each floor has a couple of levels with a few stairs between each, so if you have mobility issues, be sure to request a room that doesn't require any stairs. Rooms: We had the junior suite for 3. (More than 3 would be quite cramped.) It has a double bed and a chair folded out into a twin. There is also a desk, two chairs, small table, chest of drawers, small closet, and additional clothes rack. So we were able to unpack most of our stuff and put it away. There is a small WC and bathroom with sink, drawers and shelving, bath/shower and clothesline. There's a small fridge mostly stuffed with minibar items, but we were able to cram in a couple of our own items. There were several windows but it did get rather dim in the evenings once the sun went down. The windows open directly onto a ledge, no screen, which might be concerning if you have a very inquisitive or adventurous toddler. We slept with a window open for a couple of nights and I did get a few bug bites, but I am one of those people who's irresistible to mosquitoes and very allergic; my companions were not bothered. The temperature was comfortable in late June and we didn't feel the need to try the A/C or heat. Amenities: Tea selection, instant coffee, real coffee; teapot and coffee machine; condensed milk, real and fake sugar. 2 teacups, 2 espresso cups, 2 spoons. Bathroom provided soap and combo shower gel/shampoo; no conditioner. Breakfast is an amazing buffet: Scrambled eggs, boiled eggs, bacon and sausages, croissants, pain au chocolate, brioche, bread, pickles, olives, tea, coffee, espresso machine, fresh squeezed orange juice, milk, soy milk, other juices, cheeses, cold meats, fruits (strawberries, watermelon, pineapple), veggies, etc. It runs 'til 11 and even on the day we showed up late, they kindly gave us a ton of food. Location: This could be a pro or a con, depending on your preferences. It's right off the Place de l'Horloge, which has a ton of cafes and restaurants and glaciers and a cute little carousel. It's steps from the Palais de Papes. That is all very convenient, but it also means you hear all of the activities of the Place at night: late-night revelry (there was a big music festival Friday night and the band was...not great) and early-morning deliveries and such.