Hotel Romantic di Jiangxi, China

Great location right in the middle of the scenic area. Views are beautiful. The room I booked was well equipped, AC and hot/cold water running well, no issues. Room was spacious, great view from windows. Welcome gift of the five-eye fruits was unique and thoughtful. My concierge Xiaokuang was super nice and tremendously helpful. I cannot understand/speak Chinese so she communicated with me via Wechat which has in-app translation. The details she provided helped me navigate the scenic complex with ease all on my own. When I asked for more five-eyed fruits in the room, she arranged them to deliver to my room, no questions asked, and she even gave me extra. They were so good!! And at check-out she arranged a porter to come and help me with my luggage. So incredibly helpful!! I really appreciate you, Xiaokuang!!

My mom was very happy with the hotel, she said it’s in convenient location where the old town was, everything was within walking distance. The hotel vibe preserved the antique classic Chinese style, she liked it a lot. Room was clean, service was good, she rated 5 stars. Value to money is amazing.

I booked a King-size Lake View room at Shangri-La Nancheng after reading many strong reviews. The hotel itself looks impressive, and check-in was fast and friendly. However, the service consistency was disappointing. At the gym, there was no greeting at all—just a form and pen handed to me in silence. Normally, gym attendants would also tidy up, but the weights were left scattered and not put back. At breakfast, a waitress bumped into me without any apology. When we asked for soy sauce for porridge, it took over 10 minutes, and when we followed up, the waitress asked in return : “What soy sauce?” Overall, the room was clean with a beautiful lake view, and the sunrise and fountain were a nice bonus. The hotel itself is good, but service standards clearly need reflection. It's not a five star standard and it can't match other ShangriLa we stayed at. The management's lack of training to the staff obviously.

It has an incredible view, right on the canal across from the beautiful library. The location honestly couldn't be better. Right in the heart of everything. In walking distance of wonderful locals. But I reserve my biggest compliment for the staff. The front desk went beyond the call of duty. Bent over backwards to help me time and time again. I can't say enough! Even the cleaning staff, everyone was unbelievably cheerful. A fantastic city, worth the visit. And I definitely would stay there again.

This was our second stay at this hotel, and everything was still perfect. We want to express our appreciation for one of the staff members at check-in, Yuki. She remembered us—perhaps because of our limited Mandarin skills (haaaa....haaa.....)—and went out of her way to ensure we understood everything we needed to know. Yuki also reminded us to reach out to her or her colleagues if we needed any assistance. Her efforts made our stay even more enjoyable!!

This place is located in the village mountain where we can explore the village conveniently especially during early morning and evening where almost all people have already gone down the mountain which is quite peaceful and less crowded. Guests can also go up the mountain by cable car for free and get to the lobby by a small coach service. Hotel staff are helpful and always share useful information via WeChat. Just one advice, more various vegetables for breakfast should be added to make the meal more appealing.

I have been to this hotel before, and absolutely enjoyed it, so I brung my family here again. This hotel has a lovely atmosphere, it also has a convenient location and a beautiful room design. if I come to visit Jingdezhen again, this hotel will be only option.

這是我國慶出來玩住的最乾淨最細節服務的酒店了，前台小姐姐的微笑很甜，引導我們到房間還送了洗好的新鮮水果，酒店房間內不但很乾凈，裝修也很有格調，裏面特別多的人性化細節，除了各種免費小零食和果汁，還有感應夜燈、消防口罩、一次性馬桶墊等，娃很喜歡小帳篷，晚上還在裏面睡著了，大堂二樓還有精美茶歇。總而言之，對這次入住非常滿意，臨走還送了當地特色零食，非常貼心，在我心裏絕對九江高檔酒店排第一🥰

I truly enjoyed and have a pleasant stay at this hotel though there were some difficulties in understanding each other because of language barriers. I was very impressed by the hotel’s unique design. The architecture and interior décor are beautifully done and give the hotel a strong character and charm. The room was with thoughtfully designed spaces, clean, and well maintained, with a comfortable quality bedding that ensured a good night’s sleep. The atmosphere was warm, pleasant lighting and welcoming with quiet surroundings and peaceful environment, and the staff were polite, attentive, and always ready to assist . The location was convenient, and the amenities met all my needs. Overall, it was a relaxing and satisfying stay, and I would highly recommend this hotel. We would like to express our sincere appreciation to the hotel driver (Mr. Hu) for his excellent and professional service. He patiently assisted us by bringing us to various tourist attraction places and ensured our journey was safe, smooth and comfortable at all times. His friendly courteous attitude and dedication reflect positively on the hotel.

One of the best hotels i have ever stayed at. The wonderful staff took such good care of me after I left my visa card in the atm machine. Can't wait to go back!