Ulasan Ramada by Wyndham Amsterdam Airport Schiphol

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your thoughtful review following your recent stay at Ramada by Wyndham near Amsterdam Airport Schiphol.We are pleased to hear that you found your room clean and comfortable, and that your overall experience was suitable for a short stay before your journey. It is also great to know that you appreciated our smooth check-in process and the convenience of our airport shuttle service.We appreciate your feedback regarding the absence of a refrigerator in the room, as well as your comments about the return shuttle fee. Your observations are valuable and will certainly be taken into consideration as we continuously work to improve our services and facilities.Thank you once again for your balanced and constructive feedback. We hope to have the pleasure of welcoming you back in the future for another comfortable stay.Kind regards,Front Office Team Ramada by Wyndham Amsterdam Airport Schiphol

Jawapan daripada Pihak Penginapan: Dear Sir,Thank you for this great review.We are thrilled to hear you always find our complimentary airport shuttle convenient for your travels.It is also delightful that you enjoyed the upgraded breakfast selection and appreciated the quality of our offerings. We take pride in providing a variety of options to start your day right.Your kind words about our amenities, cleanliness, and service inspire our team to maintain these high standards. We are equally pleased that you found the surroundings to your liking.We are already looking forward to your next visit.Kind regards,Jaap Bruin , Front Office Assistant Manager

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your positive review.We are delighted to hear that your stay at Ramada by Wyndham Amsterdam Airport Schiphol met your expectations.It’s wonderful to know you found our proximity to the airport convenient and appreciated the availability of both free pick-up and affordable drop-off services. Our team takes pride in offering practical solutions to make travel smoother for our guests.We look forward to welcoming you back. Best regards,Jaap Bruin , Front Office Assistant Manager

Jawapan daripada Pihak Penginapan: Dear Paul,Thank you for taking the time to share your review.We are glad you found our hotel clean and suitable for your airport layover. Our team takes pride in maintaining high cleanliness standards and providing reliable service.It's great to know you appreciated our restaurant options and 24-hour convenience store. We also value your mentions of nearby dining spots, which many guests find useful during their stay.That said, we regret any inconvenience caused by the shuttle service charges and airport adapter availability. Our shuttle aims to balance accessibility with operational costs, and we note your feedback for future considerations.Finally, we're pleased our location served your layover needs well. While primarily airport-focused, many guests enjoy exploring nearby Haarlem or Amsterdam via direct transport links during longer stays.Thank you again for your feedback; we hope you will return for a more enjoyable stay. Kind regards,Jaap Bruin , Front Office Assistant Supervisor

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback with us.We sincerely apologize for the inconvenience you experienced with the room temperature and heating system. This is certainly not the level of comfort we aim to provide, and your comments have been shared with our maintenance team for immediate review.We are also very sorry to hear about your experience with our airport shuttle service. We understand how frustrating it must have been to wait for such a long time after your journey. Kindly note that our shuttle service operates with two scheduled break periods during the day, from 08:15 to 09:45 in the morning and from 17:45 to 19:15 in the evening. We sincerely apologize if this information was not clearly communicated prior to your arrival, and for any confusion or inconvenience this may have caused.Regarding the shuttle fee, we appreciate your feedback and understand your concerns. Your comments are valuable and help us evaluate our services from our guests’ perspective.Thank you again for bringing these matters to our attention. We hope to have the opportunity to provide you with a much improved experience in the future.Kind regards,Front Office TeamRamada by Wyndham Amsterdam Airport Schiphol

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback with us.We are truly sorry to hear about your experience and sincerely apologize for the behavior you encountered from our team members. This is certainly not the level of service or hospitality we strive to provide, and your comments have been shared with the relevant department for immediate review and follow-up.We also regret that your request for early check-in could not be accommodated in a way that met your expectations, and we apologize if the communication came across as unkind or unprofessional. Additionally, we are very concerned to hear your comments regarding the housekeeping service and the condition of your bedding, which will be investigated with our housekeeping team.Please rest assured that your feedback is taken very seriously, as it helps us identify areas where improvement is needed. We value all guest experiences and are committed to ensuring better service in the future.Thank you again for bringing these matters to our attention. We hope to have the opportunity to provide you with a much improved experience in the future.Kind regards,Front Office TeamRamada by Wyndham Amsterdam Airport Schiphol

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you very much for the time taken to review your stay with us.We're delighted you chose Ramada by Wyndham Amsterdam Airport Schiphol for your travels.We're pleased you found your room spacious and well-maintained, and trust our complimentary shuttle helped streamline your airport connections.That said, we acknowledge your feedback about parking fees and will share this with our management team.Nonetheless, we hope our convenient on-site parking facilities ultimately provided practical solutions during your stay.We hope we have the pleasure of welcoming you back again on a future visit. With kind regards,Jaap Bruin, Front Office Supervisor

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for such a great review!We're glad you enjoyed your stay and our comfortable amenities. Our team works hard to maintain high cleanliness standards and exceptional service. We hope you took advantage of our shuttle to nearby attractions.We look forward to welcoming you back on a future occasion. Best wishes,Jaap Bruin , Front Office Assistant Manager