Casa Vallejo Hotel Baguio

The location is near the center of baguio and its below SM..the room is clean and have an aircon its just quite old hotel if you like a old baguio vibes this is for you..it is cozy for me..you can hear noise outside and hallway because of the hotel being in a wood structure..

Good place and good food. Friendly staff and accommodating.

Second time staying and looking forward to staying again.

The location is very near SM and other tourist destinations. We enjoyed our stay, meals are very delicious, but the only bad experience we had was the shower took time to be hot. Other than that, we had a great time!

The place is nice and very accommodating staff, its just they’ve got a mice in the room 😞

I’m writing this review to inform future guests of our experience at this Hotel in Baguio. We stayed here in December 2023, choosing this hotel primarily because it offered on-site parking, even though it was a bit pricier than the usual hotels we stay at. Safety was our priority, and we were willing to pay extra for peace of mind. Upon arrival, the staff was friendly and welcoming, helping us with our luggage since there is no elevator and the parking area is in the basement. Check-in was smooth, and personal details were taken for reference—except for the plate number. We chose not to drive during our stay due to the holiday traffic and road closures in the city center. The hotel’s central location allowed us to walk around Baguio conveniently. Our room, which overlooked the parking area, was quiet enough but lacked soundproofing, allowing us to hear noise from nearby establishments. On the morning of checkout, between 7 a.m. and 10 a.m., we heard an alarm that sounded similar to our car’s, but we assumed it was another vehicle since ours hadn’t been moved since we arrived. When it came time to leave, I stayed inside the hotel while my husband went to retrieve the car. Oddly, a staff member approached me, stating that the car was ready out front, even though I hadn’t mentioned any details about our vehicle. The staff helped load our bags into the car, and we left with a positive impression—until we got home. To our disappointment, we discovered our car was damaged: a scraped fender, a dent, and scratched wheels. We were certain the damage hadn’t occurred during the drive home. I immediately contacted the hotel, and they redirected me to the guard on duty. He informed me that a Pajero had triggered an alarm in the parking area but couldn’t identify the owner due to a lack of information (as we hadn’t been asked for the plate number). The guard’s statement didn’t align with the manager’s explanation, and despite the hotel’s promises to look into the matter, we never received a conclusive response. The staff mentioned that CCTV was unavailable due to renovations at the back of the hotel—though we doubted this explanation. Our visit was supposed to be a relaxing holiday, but the unresolved damage to our vehicle was a major disappointment. It took months to get the repairs done, and we’ve since learned some valuable lessons: always inspect your car before leaving any premises, consider a dashcam, and park in areas with CCTV coverage. In summary, while the staff’s hospitality was commendable, the lack of accountability and security left us dissatisfied with our stay. Why share this now? With the holiday season approaching, many tourists and guests will be visiting Baguio and may choose this hotel for their stay or for dining. This review is simply to raise awareness.