Hotel berhampiran Igorot Park PMA, Baguio

This is a newer hotel and still have construction going on. You have to drive through the circular parking to get to the main entrance. There is a free shuttle to bring you to the main road. The breakfast is okay. The room is huge and clean but there is no pool and I don’t see a lot of guest in the lobby so very quiet and like dead. It’s further away from downtown.

We booked in this hotel because we already tried the other hotels in the city (Manor etc.) and our practice is to try others as well. We went in without any high expectations but we were pleasantly surprised. The facilities are clean and well-maintained, the service is good and the people are courteous, attentive, friendly and accommodating. The layout of the hotel is designed to allow breezy circulation of air. Lobby and Atrium layout is good. Rooms are also good, with AC (now a necessity in Baguio specially in summer!), ceiling fans and with balcony access (the views though may not be that great.) There is Wifi and the room TVs are Smart, for those who can't live without their Netflix and Youtube. Toilet and shower is also great, with good water pressure and hot water. Shower area is a bit narrow though, and there are no bidets for those looking for one. The usual toiletries are relatively complete with everything needed. The atrium is a nice venue and eating area. Speaking of eating, the buffet selection is OK with a variety of dishes, fruits, bread, drinks etc. The hotel resto (Outlook) is also good, albeit a bit on the expensive side. No hotel is perfect though and we had some concerns with this one. Some minor nitpicks we had are: the toilet paper in the CR is a bit flimsy/thin and only 1 roll is provided. There are no room napkins. Two not-so-minor issues we had are: The bed of my wife had a loud creaking for some reason, but mine was OK and so were the beds of our family members in the other room, so we lost a bit of sleep on that. Also, soundproofing was a bit lacking, as in both of the rooms we booked we could hear the neighbors talking and their TVs (I think the adjoining doors are a bit too thin.) Despite these, we still easily recommend this hotel to everyone who want to stay in the city. The facilities, service and people are above-average. An added advantage is that this hotel are just short drives from typical tourist spots (Mines View, Mansion, Wright park etc.), excepting the traffic, of course.

The hotel is situated in the center of baguio.excellent service and very clean..this is the hotel we want if we travel because it's so clean and the amenities is perfect .it's like a 5 star hotel. The food is buffet and so delicious.The personnel are so polite and very accommodating .Food is very important so this is the hotel that answeres our needs,because if you're going out it will take time to choose a resto outside. Nice idea that the hotel has a buffet food..you can choose want you want...food plang sulit kna..When we will comeback here in Baguio we will choose SoTOGRANDE HOTEL again..Dito na kayo mag stay. it's like a 5 star hotel..💯👍👍👍

We stayed for a week (7d 6n) It was a charming hotel that overlooks the mountainous Baguio City. Staff were accommodating, professional and friendly. My only downside is that there’s no shuttle to pick us up or drop us off to our preferred destination especially one night that we finished shopping at SM Baguio not so late at around 8 or 9pm and there were no taxicabs around. We were neglected by the SM’s dispatcher so freezing and inconvenient as it is, I called the hotel to pick us up since we were having a hard time booking a grab taxi. It is always drivers are busy all the time. The first lady at front desk wasn’t that helpful. She just gave a “wala na kaming magagawa” answer but the second front desk lady was accommodating and went the extra mile so kudos to her. Shout out to our housekeeper lady Grace who also is friendly and courteous and gave us all the amenities we needed. Replenished our sheets reqularly. Above all it was an above average stay but not as perfect since there were minor areas like, the bathroom sewer stinks, which I think they are aware of, no shuttle, the balcony is fine coz we were at the corner facing both the vines with some noisy construction workers chatting but tolerable and pine trees on your right. You have to lean over to get a good view but be extra careful for you might fall to your death. It was a charming and promising hotel. We might consider to comeback and tell this to friends, relatives and close loved ones.

Uphill has a nice location close to most attractions, there's free secured parking and a great open feeling in the lobby and restaurant with nice views as well from the restaurant. The staff was friendly and it was very clean and modern with free Netflix on the TV. Breakfast was excellent. I don't know what the rest of the rooms are like, but ours....... Lets just say it was more like a small inside cabin on a cruise ship. There was only one tiny window that overlooked a drainage ditch and had no screen, so we couldn't keep it open because mosquitoes were coming in. There was no aircon so the room was quite hot in the evening and any sound from the lobby seemed like it was right in the room with us. If you stay here make sure you get a room with a window, or even better a room with a view.

Quite disorganized. Triage slip - this is an important piece of paper that a traveller should always bring especially when going to Camp John Hay area. I was asked by the receptionist to hand her the triage slip when we were checking in. I thought it must be submitted to them that’s why it wasn’t returned to me. When we travelled to John Hay, we were blocked at the gate because we didn’t have it. We went back to the hotel and asked about it. The receptionist struggled to find it but eventually found it. Hotel luggage cart - we were about to go to our room and asked for assistance since we have a lot of bags/luggages with us. We waited for so long because they seemed struggling to find the cart, so we decided to go without it. Housekeeping request - on our third day, we called at the lobby to schedule cleaning and replacing everything that needs to be replaced. We were out the entire day and hoping the room is clean when we return, but to our surprise, nothing happened. A staff forcibly opening the door - early in the morning when we were still sleeping (and haven’t had enough sleep), someone was trying to open the door, and since it’s taking a while, I decided to rise up, went to the door and opened it. The staff apologized and said it was a mistake. I never got back to sleep and was not feeling well the entire day. Breakfast - I don’t know if it’s normal but I find it such a hassle to always get a coupon from the lobby daily, and present it to the cafe every morning. The time we plan to take breakfast everyday is also being asked. I know this is to manage/forecast the flow of requests, but one day when we weren’t able to show up on time, someone from the cafe called us to know what time we will eat. I appreciate the concern, but it was just about 8:30am, and what if we were still sleeping? We felt pressured to go down and eat, and that’s what we did. Friendliness - not all, but most of the staff are not used to greeting people. Other than these, there are still good things about this place, such as the location. It’s within the city center, so it’s easy to go around. The area feels safe as well.

The place is at the heart of session road, so it’s easier for us to go to different restaurants and baguio attractions. Public market is also a walk away. The room is almost complete and clean. No complaints. Worth the amount that ur going to pay.

Hotel Veniz in Burnham was a good enough place when I first stayed there but the succeeding trips were quite a disappointment. When booking, always take with caution the rooms recommended in the default setting of their website. I learned a bad lesson when I trusted the system completely. Only after I have fully paid for the reservation did I learn that the room had no window and inaccessible by elevator. If you are travelling with old people, this is particularly discomforting. But the uninitiated would click the reserved button right away since the systems give only four hours to pay or booking would be cancelled. Once payment is made, only then does information on the accommodation become available. You might be shocked to know that if you book separate rooms, they might be at different floors. Rooms offered at uniform rates are not necessarily identical in size, location, and view. Last time, we were assured a family room but the place turned out to be too cramped, and while there was window overlooking Burnham Park, it was too high for a person of average height to look out into the sceneries outside, which basically defeats the purpose of having a room with a view. For some reason, I always end up getting these cramp, disappointing accommodations even when the price I paid was supposedly for the high-end type. Another problem is parking. The basement is too dark and poorly-designed a novice driver would have a difficult time positioning his car especially those mid-sized SUVs. The basement ground is uneven, and with so many concrete pillars blocking the way, parking is a challenge. They have security at the basement but none of them is apparently able to drive. You have to do it on your own. Sometimes if you get to park at the inner slots, you will surely get blocked by other vehicles and it takes a while to page the owner to move his car aside in case you are leaving. This place is not worth the trouble of staying there, I would suggest that one finds a better alternative, and avoid this hotel as much as possible.

Been checking in here regularly since November for business purposes. This is actually a good hotel specially for a quick fix for a back to back meeting or a long days work. Rooms are clean and necessary sanitary protocols are intact specially being a rooms division manager and working in the industry for almost 12 years i can personally attest that they are maintaining cleanliness on their rooms... Wifi is good though you need to re log in every 5 min of down time,,, though again its good when in use... overall this hotel is really qualified for a 3-4 star review... unfortunately they hired a someone that pulls them down... a rotten apple mixed with good ones... their front office agent named “LYN” made our stay here terrible specially when shes on duty.. (We are having a pleasant stay though when shes on day off or areadly off duty) Take note that we are staying on this property for 5 or more times per month. At first meeting, she even mentioned they dont accept card transaction, as mentioned i told her that im a rooms div manager and i can see a credit card terminal, even offered to teach her how to use it. And yes!!! Its confirmed that she really doesn’t know how to use one. Next is fro a simple request for a simple shampoo, borrowing of extra slippers, all this request are all being denied by this front office agent named LYN... Oh did i forget to mention that its hard to contact the front desk when shes on duty on graveyard? Again we are exactly on point shes sleeping on duty!!! I just dont get the point why does lyn always ask for my id when checking in well in fact all of her colleagues does not do this as im already on their records,,, maybe she also doesn’t know to use the system... lastly we ordered food outside as their resto is close... ever since it is being directly delivered by their staff after the food is being handed to the fo... I dont know if her stupidity struck again and just decided to ask me to go down and pick it up even lying that she only has the guard with him,, after mentioning to her that its always being delivered here on our room, then instantly one of the hk guys gave it with all respect.. To the general manager of this eurotel property, maam / sir, this agent will pull your property down. I really hope that necessary actions will be done. I also understand that maybe she is just hired recently and lack of training is not given due to the pandemic. But being a seasoned hotelier, this type of attitudes are usually untrainable already specially for someone working upfront.. I guess we already know what im suggesting. The guy front office supervisor is someone to commend though adding the new hk male attendant,,,actually all of the staff except Lyn...again a rotten apple on a set of good ones.. 😔

This is a very nice place to rest not only for couples but also for lone travelers who wanted to escape the stressful workloads from their jobs and to move on from things that makes their living heavy