Hotel berhampiran Yuva Zoo, Baku

В целом все хорошо: нормальный завтрак(да, разнообразия маловато, если оставаться надолго, но за неделю я не успел ощутить), адекватный номер, wi-fi, отличный персонал и цена. Номер был немного уставший(пару пятен на ковре, коцаная тумба), но в ванной комнате все новое + регулярно обновлялись расходники и основная мебель в отличном состоянии. Основной минус - расположение: остановки автобусов, которые идут от/до центра близко и ходит ОТ часто, но до самих остановок надо пробираться через припаркованные авто у сервисов, автодиллеров и шиномонтажек. В итоге с утра уезжал на ОТ, а возвращался на такси.

الموقع ممتاز قدام مول عبر جسر لكن الي معه عربيات يضطر يشيلها مرهق نوعا ما ، ايضا قدامك ممشى البوليفارد في مجموعه من الانشطه الترفيه مثل اسكوتر السفينه العاب اطفال متفرقه مطاعم كوفيهات بعضهم يغلق ٣ للكوفيهات في ايضا شاورما ون من اشهر مطاعمهم ، ايضا ٢٠ دقيقه مشي دينيز مول المكان حي ورائع الفندق اكله جميل طلبت لغرفتي شوربه عدس وبرقر دجاج كانت نظيفه ، غرفتي جونيور كانت سرير كنق وسرير ثالث فردي الغرفه مره وسيعه ، ناقص فقط دشاش بالحمام

I stayed here during my stay in Baku and was really impressed with the hotel. The service at reception is warm, welcoming & helpful. The room was located on the 5th floor and well presented & very comfortable bed (which I needed as I was exhausted after sightseeing and travelling from neighbouring Georgia). The breakfast is plentiful and the hotel is located 5 minutes walk from Nizami Street & 15 minutes to the seafront. I would stay here again!

Останавливались в этом отеле дважды. Отличное месторасположение недалеко от променада. Проблем с заселением не было. Сотрудник отеля всегда встречал у входа и сопровождал до номера, лично все объяснял. Чистые, светлые, приятные апартаменты, в которых есть все необходимое. Приятно радовал выход на балкон, на котором можно было посидеть и полюбоваться отличным видом.

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

Мне очень понравился этот отель. Душевный и приветливый персонал, хорошие удобные номера. Достаточно хорошее питание-мы покупали проживание с завтраками. Колбасы, сыр, яичница, сосиски, яйца, овощи. Давали фрукты : яблоки, груши и мандарины. Подают несколько видов соков, чай, кофе. При отеле есть спа центр, мне очень понравился хамам и финская сауна с бассейном-это бесплатно для постояльцев. Отель находится не в самом центре города, но рядом есть станция метро Низами, или можно доехать на такси, оно в городе дешевое. Мы пользовались убером. Недалеко есть супермаркет Grandmart, сеть магазинов Bravo. А если пройти чуть вниз по дороге, можно зайти в кафе Zaura, единственное место по моему мнению, где можно недорого поесть горячее и супы. Важный момент при оплате проживания -если вы оплачиваете на месте, то принимают только доллары и манаты. Я очень рекомендую этот отель, здесь создано все для комфортного отдыха!

Worst hotel experience ever, from the location a noisy late night restaurant to the drunken fights outside your room!!! strong stench of sewage in the room, mold in the shower cabin, musty smell of towels that are given one per person in a 4-star hotel(!) Met us, showed us one room, and in fact moved us into another The hotel administration could not settle the noisy guests who were behind our wall until two in the morning! The bed for two was completely unprepared, the two mattresses kept moving apart and it was not possible to sleep together The overall clean is questionable, dust on the windowsill, dirty carpeting, hair on the bed I do not recommend anyone to stay in this hotel

The check-in staff were exceptionally friendly and accommodating, welcoming me with warm smiles upon arrival. Both the club lounge and breakfast teams were attentive, ensuring a pleasant experience. However, the food selection in the club lounge became somewhat repetitive, with similar options available each day. The room itself was spacious and impeccably clean, adding to the overall comfort of my stay. I would have rated this hotel a solid 4 stars based on these experiences. Unfortunately, the check-out process left much to be desired. The front desk attendant in the morning was quite rude. When I informed him that I was checking out, he asked for my room number and then dismissed me with a curt, ”You're good,” without any courtesy. Additionally, he didn’t offer any assistance with my bags, making me feel like the hotel's service ended the moment payment was secured.

The front desk were reluctant to provide additional water bottles. I had the family suite booked and still they were reluctant to provide more than 2 bottles of water which was pretty annoying. The breakfast area was too crowded and I guess to address this the breakfast timing should be 7:00 to 10:30, closing up at 10:00 is making it too crowded between 9:30 and 10:00 and the moment it is 10:00 you will find the restaurant people winding and talking all things inside. Too much chaotic and rude.

This is my 3rd visit to Baku because its a beautiful and vibrant city with many touristic places to visit.Especially the Azeri people are very cordeal and receptive.I think this is one of the safest cities of the world.The hotels are cheap and quote effordable.The transport system is superb one doesn't have to hire a taxi because it's metro network is widely spreader and cheap.