Hotel dengan Balkoni di Beppu

Overall, I felt the hotel was very nicely done with great local touches while still keeping an international atmosphere. I also wanted to point out the great flexibility of the hotel, allowing me to change my meal reservations from 3 dinners at Elements (I was on a package deal) to one at Elements and combining the remaining two meals at Elements to a dinner at Atelier. This allowed me to not have to dine at the same restaurant as well as opening up a slot for me to explore a local restaurant. However, there were two things that I'd like to point out that the hotel can improve upon. The first is the staffing at the club lounge (and in general) is not enough. There were many moments where I was left to wait, to the point where using standard facilities (like the check-in counter, or breakfast at Elements) would have been a more positive experience. Breakfast on 12/21 was where the understaffing really showed, where it took over an hour to complete breakfast; many guests left in the middle of their meal since service was horribly slow. However, the second point us what I would really want the hotel to work on - CoVID countermeasures. Largely, two things I'd like to point out. (1) Temperature screening us inconsistent. I was checked when I first arrived, but never anytime afterwards (or should I say, the thermometer station was unmanned). (2) During my meal at Atelier, my wife and I noticed that the staff (He was Italian, I think his name is Marco?) preparing the dishes (in the open kitchen) prepping a sauce, tasting it with the same spoon which was quickly rinsed it under the faucet and returned into the mixing bowl. I pointed this out to one of the servers (Japanese male, responsible for serving and explaining the dishes). This is where I felt the hotel can improve on - in detail, three things. (i) The Japanese server proceeded to quietly scold the staff in front of me, I felt that was not a great experience both for myself and the staff. (ii) Nothing was cleared. After the scolding (and then the staff responding back that he did not put the spoon back in) none of the utensils were changed and no follow up. I guess there is no trust in what a customer points out. And finally (iii) I felt that this is at the fault of the hotel for not putting in proper operation guidelines.A person putting together a meal will need to taste it, to make sure it's good. If the hotel were to put in operational guidelines to ensure tasting can be done while still making it very obvious that it is hygienic, I would not have to be writing this email. Needless to say, our dinner experience was ruined that night. I actually shared the above comment with IHG Guest Relations (on 25 Dec), which the agent was extremely prompt on getting back to me and assured that I would get a response back from the hotel about it within 48 hours. Unfortunately, the hotel never contacted me. I then asked guest relations again (on 5 Jan) to follow up with th

I recently stayed at Kannawaen Sanso Ryokan, and it was a truly remarkable experience. From the moment I arrived, the staff’s warm hospitality made me feel welcomed and relaxed. The ryokan is set in a beautiful, serene location, surrounded by nature, offering a peaceful retreat from daily life. The room was spacious and tastefully decorated in traditional Japanese style, blending modern comforts with authentic charm. The private onsen attached to my room was a highlight, allowing me to unwind in soothing hot springs while taking in the picturesque views. What truly sets Kannawaen apart is the attention to detail and personalized service. The staff went out of their way to ensure everything was perfect, making me feel truly cared for throughout my stay. If you’re looking for a luxurious, tranquil getaway with impeccable service and a true Japanese experience, I highly recommend Kannawaen Sanso Ryokan. It’s a place we would love to visit again. Note: they provide shuttle from/to station with time slot! Convenient

Really enjoyed this unique hotel that has a mix of art, onsen, great views and decent food. The room (419) was not luxurious but was well designed, the balcony overlooked the extraordinary landscape that is Beppu, the greatest feature was the semi open-air onsen bath facilitated by the floor to ceiling windows, connected to the generous deck space. It was fun to walk around the gallery space and admire the interesting architecture, color palettes, and exhibits championing Beppu culture, landscape, flora, fauna etc. Sitting in the Peak restaurant for dinner, I was amused that one of the waitstaff was a robot that ferried food and empty dishes back and forth. Dinner was laid-back, had a window side seat that allowed me to enjoy the city glitter below. My stay here was at a fraction of another Beppu hotel on this trip, in many ways I enjoyed this place more and would not hesitate to come back.

食事は全てとても美味しかったです。従業員の方もきちんとした接客でした。残念なのは、部屋が落ち着けない点でした。ベットマットが固定されていないので、お茶を飲んだりトイレに行く度に動いてしまったり、足元の照明が無く夜は歩きにくかったです。高台にあるホテルではありますが、部屋風呂は外から丸見えで、落ち着きませんでした。温泉かけ流しなのにゆっくり出来ずに残念でした。

I spent my first two hours doing what I haven’t done for almost three years, driving along the snaking roads in Japan. Arriving at Amane Seikai you feel euphoric, the seafood kaiseiki wasn’t the best, but the sake was good, and I was still giddy from seeing the spacious (1776 sq feet) junior suite with its own ocean view pool, jacuzzi, open-air onsen bath. “Room” 230 is in the new wing (according to my booking.com description), the apartment/room is not especially stylish, except for one little bottle of water and some coffee/tea, the mini bar and fridge were empty, but it has a spectacular view and you’ll still get your ocean view from bed and feel the constant gravitational pull of your private open-air onsen. I got up at 6ish just to catch the first rays of sunlight and to listen to the sound of the waves. Last but not least, the staff that checked me in was really nice and spoke perfect English ( coz he is from Nebraska ☺️)

About 12 minutes walk from Beppu station. You can see signs of ages especially the lobby setting, still it’s a clean hotel. The room itself was spacious and it was renovated not long ago. The onsen is not big but it’s never crowd during my evening and morning visits. Breakfast is reasonably good with plenty of local dishes. Well worth the money.

The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The dinner & breakfasts were amazing. The room was spacious with fantastic view！

We were a bit hesitant ourselves about this ryokan - we've been spoiled in staying at some of the very top ryokans throughout the country, and while Amane Resort Gahama is highly rated and understood this property to be kid-friendly, we weren't sure if it would meet our own high bar. Thankfully, our concerns were completely unfounded. It deftly balances the needs for discerning adults while at the same time doing a wonderful job catering to the needs of young families. This was part of a multi-generation trip, with four families (two of them with two young children each) and four total rooms as part of our booking. While Amane Resort Gahama (and its sister property, Amane Resort Seikai) is located along a bustling street in a nondescript area of Beppu (and next to KFC as well as Nitori, a large home furniture store), once we stepped inside we were ushered into a different world. Namely, the panoramic view of the ocean gave the ryokan an air of tranquility. We booked four rooms - all in the tower (there are separate Villas on site, but we wanted the view.) All of the rooms were Japanese-Western style with a generous 90 square meters of space. Two of the rooms were on the third floor, one was on the fifth floor, and one was a ”special room” on the top floor (10F.) Of the four, I'd say that the fifth floor room was my preference, in that it allowed unobstructed views (the Villa rooftops were visible when peering out of the balcony of the 3F rooms) that were not too far off from the 10F room, and it had a bedroom that was separate from the living room, whereas the 10F special room was an open, junior suite style. Somehow, it also seemed that the top floor room was a bit tighter in space, despite the specifications. All rooms offered both indoor and outdoor Onsen (hot springs) baths, and that's what we were after. Of course, the children wanted to enjoy the larger communal baths. Unfortunately, it's located in Seikai, meaning you'd either have to walk outdoors for 5 minutes (through the Nitori parking lot) or take a complimentary shuttle - a bit of a hassle, yes, although we wound up bouncing between both properties for some of our meals (more on that later.) Gahama catered nicely to families with young children. They offered child-sized slippers as well as Yukata and Samue robes that were small enough to even fit a 2-year old. Our meals (for 11 total people) on both nights were served in a private room. And they offered very nice children's meals for both breakfast and dinner - they loved all of the food offerings at this property. At the same time, this ryokan would be equally suitable for adult couples... service is polished and attentive, while both the kaiseki dinner meal and French dinner course (the latter is at Amane Resort Seikai) were sophisticated and beautifully presented. And that's one of the benefits of either of the Amane ryokans - the multiple dining options allowed us to enjoy a diversity of top-notch servings. In the morning, w

4歳の子連れ3人家族で大地館の和室に2泊しました。 行く前まではクチコミで料理や接客、施設の古さについて悪い評価が多かったので心配していましたが、実際に行ってみるととてもいいお宿でした。 私の過去のクチコミを見ていただければわかると思いますが、評価には厳しいほうだと自覚しています。そんな私でもとても満足でき、惜しみなく高評価を付けたいと思える宿でした。 ＜良かった点＞ なによりもお風呂が最高です。 6階は眺望が良いですがお風呂自体は普通で特筆すべき点はありません。 お勧めは1階のお風呂です。とても広い露天風呂はそれだけでも価値があります。 打たせ湯やジャクージのように泡が出るお風呂もあり、子供は大喜びでした。 料理も平均以上でした。 勿論もっと良い料理を出すお宿はたくさんありますが、悪いクチコミにあるような惨状は見当たらず。 まずまず工夫も凝らされた料理が半分、やや残念な料理が半分といったところでしょうか。値段を考えれば、平均より上だと思います。 複数のクチコミで批判されているお刺身も、我々の時は配膳のタイミングもばっちりで、なおかつ水気が飛ばないようにフィルムで覆っていました。 食事処や廊下はリニューアルされており、とても明るくモダンな雰囲気でした。 部屋は古さはあるものの、綺麗にメンテナンスされていて不都合はありませんでした。 大半のスタッフについてはサービスもとても良かったです。 特に年配の女性スタッフはどなたもとても気さくで丁寧、感じが良い方ばかりでした。 部屋はメインが12畳の和室で、プラス前室と広縁がある十分な広さ。 なによりも別府市街と別府湾が見張らせる抜群の眺望でした。ここまでの眺望の良い部屋もなかなかな記憶にないレベル。 宿泊する部屋によって違うのかもしれませんが、少なくとも大地館は全ての部屋が別府湾に向いて設置されているようなので、同様の眺めが楽しめるはず。 ちなみに9階でした。 wifiは1部屋ごとに飛んでおり、速度も速かったです。 ＜悪かった点＞ 受付の男性スタッフ（やや年配）の態度は気になりました。 別の方のクチコミにもありますが、わからないことを質問しても「紙に書いてあるので読んでください」と。確かに書いてありましたが。 特に次の方が待っていて混雑していると言った状況ではなく時間の余裕はあるのに、なかなか冷たい対応でした。この方以外は概ね暖かく気持ちの良い方ばかりでした。 リニューアルされていない部分では、施設の古さが目に付くところもありました。 1階の温泉に向かう廊下や、窓から見える建物の裏側など。ただ、古いと言うだけで汚くもなければ不快でもありません。 備え付けのタオルが少ないのは少し困りました。バスタオルと手ぬぐいがひとり1枚ずつ。こんなものですかね？ 全体的には非常に良いお宿だと思いました。 過去の悪いクチコミはきちんとご覧になって改善しているのだと思います。もしくは同業からの嫌がらせですかね？（と思うくらい今回は特に問題ありませんでした） 自信を持ってお勧めします。