Hotel dengan balcony di Lisbon

I recently stayed at Hotel Lumen and had a really great experience. The service was outstanding – the staff were friendly, helpful and always ready to assist with a smile. The rooms are delightfully spacious and modern, much larger than what you usually find, with comfortable king size bed. The bar deserves a special mention: they serve excellent drinks and cocktails, perfect for unwinding in the evening at also to see the lightshow from or going out to the patio Location-wise, it's very convenient depending on your plans – close to metro and within easy reach of both the city center and other areas. Overall, highly recommended for a comfortable and enjoyable stay!

Important Considerations for Travelers: - If you book a room with breakfast included and have an early flight on your departure day, consider purchasing breakfast separately. The hotel does not offer a refund for unused breakfasts, and in my case, they neither refunded nor provided any form of compensation. This policy, though minor for the hotel, can leave a negative impression, as a small gesture of goodwill would go a long way in enhancing guest satisfaction. - The hotel does not provide bathrobes, which may be inconvenient for guests accustomed to using them after a shower. - Nighttime temperatures can be quite low, so it is advisable to turn on the air conditioning in advance to ensure a comfortable sleep. - The rooms are compact, making this hotel a better fit for solo travelers rather than couples or families. - While it is rated as a four-star property, the breakfast selection is quite simple and limited. Guests can expect pastries, a small assortment of sliced meats and cheeses (1-2 types each), yogurt, toppings, scrambled eggs, ciabatta, a modest selection of sliced fruit, juice, and some alcoholic beverages. Hotel Perk: - Unlimited coffee is available in the lounge, which is a nice bonus for guests. - The hotel is situated in a district neighboring the city center, offering convenient access. Guests can reach the embankment and historic center within a short walk. - Upon my arrival on the first night of check-in, I received a welcome kit that included complimentary access to the in-room bar. I’ve attached a photo of the bar below for reference.

We had a great stay at Moon & Sun Hotel in Lisbon. If you’re looking for a centrally located hotel that’s perfect for exploring the city, this is an excellent choice. The location is ideal—within walking distance of major attractions, great restaurants, and public transport, making it easy to discover Lisbon without needing a Taxi/Uber/Bolt. The rooms are modern, stylish, and spotlessly clean. While they are on the smaller side, they’re perfect for travelers who want a comfortable place to rest after a full day of sightseeing. If you’re planning to spend most of your time exploring the city rather than lounging in your room, this hotel offers great value for money. The service was outstanding. The front desk staff spoke fluent English and provided excellent recommendations for places to visit and eat. They were also very accommodating—when I requested a different pillow for better comfort, they replaced it immediately, and when we asked for mint to be brought to our room, they did so at no extra charge. Small gestures like these really made us feel welcome. Overall, Moon & Sun Hotel was exactly what we were looking for—clean, comfortable, and centrally located, with a high level of service. It’s a great option for couples or anyone who wants to explore Lisbon with ease while staying in a well-priced, stylish hotel. We would definitely stay here again!

Serious safety and service failures at Numa Anjos Lisbon, and a broader pattern of unresponsiveness from your digital support during the stay. In the early hours of 25 June, a fire alarm was triggered at the property. The alarm sounded for over 30 minutes. My group and other guests evacuated the building and gathered outside. I understand that Numa operates as an unstaffed, digital-first property — that is the model we booked, and I am not complaining about the absence of on-site staff itself. My complaint is that the digital support which is supposed to replace on-site staff, and which Numa advertises as available 24/7 across the website, the Trip.com listing/booking confirmation, the in-room welcome guide, and the app/check-in instructions, was completely unreachable during an actual emergency! During the alarm and evacuation, WhatsApp — the primary digital contact channel — received no response whatsoever. No one from Numa made contact through any digital channel while the situation was unfolding. Several guests called emergency services directly because there was no way to reach Numa. No fire authority or emergency personnel arrived on site during this period either. They claimed to have security check the property and coordinating with authorities during the absence of active support - we saw no single soul present. We wonder how they checked the safety? The alarm went off itself and guests just went back in without hesitation. The first communication we received from Numa was an email sent around 3:20am — hours after the alarm, and well after the situation had already resolved itself on its own, with zero digital support from your team at any point during the actual emergency!! They said they sent both SMS and email. This is the biggest failure of security protocol - some guests sleep with their phones in silent mode, or switched off or with ear-plugs on like us. Luckily my partner heard the alarm and able to wake me up in time for the evacuation! This was not an isolated incident. It is consistent with a pattern of unreliable response times from your team throughout this stay: • When we requested a room change due to a noise issue (even though requested at the time of booking but told it is automatic assignment), WhatsApp told us an agent would reach out within approximately 15–20 minutes. The actual response came roughly 2 hours later. • When we reported an air conditioning issue of a new room, it similarly took longer to receive any response. And later they accessed our room unannounced even though I asked specifically for the time of check up. Taken together with the fire alarm incident, this shows that the 24/7 digital support Numa advertises does not function as promised, even for routine requests, let alone emergencies. The fire alarm is simply the most serious example of a problem that recurred throughout our stay!! The core issues are: 1. Total unresponsiveness on WhatsApp during a 30+ minute active fire alarm and evacuation. 2. No digital contact or guidance of any kind while the emergency was happening 3. No coordination with or follow-up from emergency authorities, despite guests calling them directly. (it seems their alarm is not linked to authorities?) 4. A delayed, after-the-fact email as the only acknowledgment of the fire alarm — sent only once the situation had already resolved. 5. A direct contradiction between the “24/7 guest support” promised at every booking touchpoint and the repeated, significant delays we experienced for the room change request, the air conditioning issue, and most critically, the fire alarm emergency. For a property built entirely around remote/digital guest support replacing on-site staff, this is not a minor service lapse — it is a recurring failure of the core mechanism guests are told to rely on, with the fire alarm being the point where that failure became a genuine safety issue.

This hotel has a great terrace. But we had a good time there shortly because of strong sunbeam and wind.... The staff were all kind. The location is not good. The charity kitchen and bathroom were around this hotel. So you can see so many homeless. Furthermore ambulances keep driving by the hotel wit their sirens on, 24/7. The bedding and towels were too old and worn out.

We stayed in this apartment for 7 days and had a very comfortable experience. The location is excellent, and the apartment itself is modern, spacious, and well-equipped with all essential amenities, including a dishwasher and a washing machine. The rooms were very clean, and the daily housekeeping service made our stay even more convenient, especially while traveling with family. I would highly recommend this property for families. On the second day, there was a technical issue with the main door and it wouldn’t open, but the staff resolved the problem within an hour. Apart from this minor issue, the service throughout our stay was excellent.

The hotel is clean and near the airport. WiFi connection could be better but in general, worth the price.

I recently stayed at thisserviced apartment hotel in Lisbon and had a very pleasant experience. The location was excellent, close to public transportation, restaurants, and many of the city’s main attractions. The apartment itself was clean, modern, and well-equipped, with everything I needed for a comfortable stay, including a small kitchen and a spacious living area. Check-in and check-out were smooth and efficient. I especially appreciated the quiet atmosphere and the reliable Wi-Fi, which made it easy to relax or get some work done. Overall, this was a great place to stay, offering both the comfort of a home and the convenience of a hotel. I would definitely consider staying here again the next time I visit Lisbon.

The room with bathroom inside the room with balcony. No curtains on the beds, the light can bother, no privacy. There is elevator, no problems with luggage. There is a kitchen, but is closed in the night time. The staff was very friendly and helpful.

This hostel is located about 3km walk from the center city, but does have some close by attractions (such as the Jeronimo's Monetary) The room is extremely small, if you seat on the edge of the bed and try to stretch your legs, you'll most likely hit the wall. We had our room replaced, as the first room had zero privacy for the toilet and the second room gave the illusion of privacy (as you can see in photos) We've not seen any of the management, as everything is done thru WhatsApp to contact them and they will respond. Breakfast was OK, it had a bit of choices but there was more cakes and cookies then actual food.