Cari Hotel 5-Star di Lisbon

During our three-night stay in Lisbon, one of our family members suddenly developed acute gastroenteritis in the evening around 8 p.m. We called the front desk, and a staff member immediately came to our room and helped us identify the most suitable hospital. After we decided where to go, we went down to the lobby to take a taxi. To our surprise, the front desk manager Andre personally came to us and asked if we needed him to accompany us to the hospital. We were deeply touched and gladly accepted his kind offer. Because of communication issues between our insurance company and the hospital, we had to switch to another hospital. Throughout the process, the manager patiently coordinated with the hospital and ensured we were safely transferred and properly received. He stayed with us until we were registered and had an appointment with the emergency doctor before returning to the hotel. We are truly grateful to all the hotel staff—the front desk team, restaurant staff, and even the tour guide—for their exceptional care and support. We would definitely choose to stay at this hotel again on our next visit to Lisbon.

The rooms were spacious, beautifully decorated and spotless. The staff were all superb. The terrace had amazing views and the breakfast delicious and healthy with a good choice of foods. We were delighted with our stay and would highly recommend the hotel.

地理位置優越，接待，衞生，服務都很好，除了房間略小。出門轉轉很方便，樓下就是法國小牛肉，最好提前預約。酒店內甜品店也很美味，都沒有很甜，值得一試。早餐是點單式的，也很豐富。住上兩天可以節省不少體。

De Passage une nuit à Lisbonne, emplacement parfait, très central. Accueil très pro, très réactifs au téléphone pour arranger l’heure d’arrivée. Studio nickel et très spacieux, literie au top, en ce qui me concerne surclassement offert…minuscule bémol pour la salle de bain pour apporter un peu de critique constructive… j’y retourne demain sans hésiter..

Overall the hotel was good. Checkin was really fast and welcoming, and the receptionist was really friendly and helpful. Room is spacious and all needed is there. Breakfast was tasty and various, special thanks for having pastel de nata:) Only minus for me was a noise from the railway: I’m a light sleeper, so had to use earplugs. But looking positively, I was able to see the sunrise:)

We had a great stay at Sheraton Lisboa! The location is super convenient—just a short drive from the airport and within easy reach of Lisbon’s main attractions. The rooms are spacious, clean, and well-appointed, with large windows offering beautiful city views. The bed? Super comfy after a long day of exploring! Staff were friendly and helpful throughout our stay, and check-in/check-out was smooth and efficient. We also appreciated the variety at the breakfast buffet—fresh, delicious, and something for everyone. Special mention to the spa and gym facilities—they were top-notch. After a full day of sightseeing, it was a treat to unwind there. Only minor downside was that the decor is slightly dated in some areas, but overall, it’s well-maintained and has that classic Sheraton charm. Would definitely recommend it for a comfortable and relaxing stay in Lisbon

This hotel is a real gem! The public areas are absolutely stunning, like stepping into a beautifully restored palace—grand, elegant, and full of character. It's the kind of space that makes you want to linger and take photos. While the guest rooms are more modest, with a simple, 90s-style decor, they are clean, comfortable, and surprisingly spacious, making them perfect for family stays. The breakfast area is equally lovely, providing a bright and pleasant start to the day. Overall, it's a great choice if you're looking for a hotel with incredible public spaces and practical, family-friendly rooms.

Sehr sauberes Hotel, super Service. Da wir bereits zum Flughafen fahren mussten, hat man uns für 5:00 Uhr (ab 4:00 möglich) etwas für den Frühstück vorbereitet (Gebäck, Obst und man konnte sich Kaffee und Tee zubereiten), fanden wir toll, da wir beim üblichen Zeiten (ab 7:00 Uhr) nicht am Frühstück teilnehmen konnten.

Beautiful and convenient location..Next to gorgeous Jardim Amalia Rodriguez and hop on and off bus. Will definitely drop another visit in future.

Stayed here for a short trip and loved it. Breakfast was delicious with both local and international items. The room was cozy, and the bathroom was very clean. Excellent hospitality from the entire team.