SSkinner21My family and I thoroughly enjoyed our stay at the Hilton Bali. Our room was both clean and comfortable, with a breathtaking view that allowed us to wake up feeling relaxed and refreshed. The staff, overall, were incredibly friendly and helpful throughout our stay, but there were a few outstanding individuals that we felt deserved special mention.
Reo, who was responsible for cleaning our room, provided us with extra water and even offered turndown service. He frequently checked in with us to ensure that we had everything we needed, and his attentive service was greatly appreciated.
Gwen, a waitress at The Shore restaurant, was particularly friendly and welcoming. She went out of her way to ensure that our baby was comfortable and happy as we enjoyed our sunset dinners together. We couldn't have asked for a better dining experience!
Yasar, who arranged for gluten-free pancakes with interesting toppings, definitely helped kickstart our mornings! His innovative addition of banana caramel, apple sauce, and fresh coconut truly elevated our breakfast experience.
Dwipi, the chef who made our omelettes every morning with a warm and welcoming smile, was another bright spot in our stay. He even remembered our preferences, which made us feel particularly valued.
Finally, Keren, who worked in the executive lounge, went out of her way to make sure that we had access to cocktails and canapés during our stay. She arranged for us to receive extra canapés between 5 and 7 pm since our children were unable to access the executive lounge due to age restrictions.
Sedco, who helped arrange for a later check-out time, was a lifesaver as it allowed our baby to have her much-needed nap before our long journey home.
Overall, the Hilton Bali exceeded our expectations, and we cannot wait to return for another stay. We could not recommend this hotel enough and would like to thank all the staff for making our stay truly memorable.
Tunjuk Lagi