Pengguna Tetamu
10 Disember 2024
I had checked in with my wife, booking in the name of Sonali Ghosh, on 8 Dec 2024. 1. The 1st room given, room 3.16 was really bad, when you open the curtain, it looks into another house's kitchen within a few feet, and you have to always keep the curtain closed for privacy and it feels claustrophobic. 2. The table drawer was broken and slides out every time you close it. 3. The wifi would not work in the room. 4. They moved me to another room the next day room 3.08 saying it is an upgrade; it looks better but this room also looks into the next building very close to it and you have to keep the curtains closed; there is no view. 5. I ordered Asian meal for dinner at 8:30pm calling their restaurant; at 9:40 there was no meal at room, I called back and they had to say they cannot find any order. 6. The staff do not call back; had cut my finger and asked for a band aid which the reception said they are sending, and it never came; they could have just told they cannot send it. 7. In the restaurant in the morning all the staff are busy chatting and giggling, which looks unprofessional.
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