Hotel Perth dengan Bar

Great location in Perth CBD Staff is amazing friendly kind ever! The room view was incredible and clean and tidy. Definitely Im coming back to this hotel as everything is perfect to stay in city.

Housekeeping was poor and sloppy. Cutlery left unwashed, bed not made and on one day left the room door ajar after so anyone could have entered my room. Room curtain controls down up buttons don't work, shower handles were broken in the two rooms we had, aircon couldn't be controlled so both rooms were freezing. Will not recommend. The Holiday Inn Express down the road is half the price and everything works there. 

Location is strategic. Check in is alright. Room is clean when we arrived but amenities are not prepared even after I emailed the front desk twice what we needed (toothbrush, earbuds, extra pillows) before arrival. Knowing there is no amenities available in the room, therefore I emailed the front desk in advance so we do not have to waste time upon arrival. Wanna from the clean team did her job well. Arranged the amenities for us after few days. Pillows are abit soft for us even the firm type. No support on our necks. Thus our neck sore every morning. Water pressure is low. Wash basin and shower too.

Loved the location - if you are okay with stairs, 5min up Jacob's ladder and you're at Kings Park. Or a quick hop up in the morning to get an awesome view of the sunrise over Perth CBD and Swan River, before going back to your room for breakfast! I booked mainly for the cooking facilities, and they were stocked as described (a few pots/pans, plates, bowls, mugs, cutlery, etc). No foil or baking paper so didn't use the oven. They have luggage storage facilities before and after check-out. The bathroom did have a bit of a funny smell, but that might have been a once-off and everything else was clean. Did not use the gym; it was a little small with no windows so preferred getting outside for exercise.

Dated but spacious room. Room was quite dim; wish there were more ceiling lights and light at the pantry/kitchen area. Soundproofing was poor; could hear people walking past, next door's electronic lock closing, next door plugging in a socket. Complimentary water was only given on day of check in. Perfect location.

I booked due to the location near to Perth airport as I was only transiting overnight. The free shuttle service was a huge plus and the reason I chose Country Comfort. Everything was perfect except the wifi in the back block 4 made a small issue as I was unable to watch my own streaming services or social media.

We enjoyed a family overnight stay to celebrate a birthday. The location is convenient, and we appreciated the hotel’s facilities. However, there were a couple of aspects that detracted from the experience. I was genuinely surprised that there wasn’t even a complimentary bottle of water provided in the room. Having stayed in many hotels, both within Australia and internationally, I have never experienced a hotel that didn’t provide complimentary drinking water as a basic amenity. It’s a small gesture, but one that makes guests feel welcomed and cared for. Unfortunately, the service at the Atrium also fell below expectations. It took quite a while for staff to take our drink orders after we were seated, and when the drinks did arrive, they came out individually over an extended period rather than together. This wasn’t the level of service I would expect from a hotel of this calibre. More broadly, I found the overall customer service lacking. Having stayed in a range of prestige hotels around the world, I’ve come to expect staff to acknowledge guests with a smile or greeting, or simply pause to allow guests to pass in hallways. These may seem like small courtesies, but they are what distinguish exceptional hospitality from average service. During our overnight stay, I didn’t experience these simple gestures once, which made the service feel impersonal and not particularly guest-focused. Overall, while we enjoyed the facilities and location, the level of hospitality did not match what I would expect from a premium hotel experience.

I really liked the apartment; it has everything for a comfortable stay. The kitchen is well-equipped, with a dishwasher and oven. The washer and dryer are also a plus. It's very cozy and bright. However, the TVs are really old, only the TV, and the key card is constantly stuck. This is annoying in the elevator because you have to constantly insert it; it would be easier to just tap it. Sometimes the staff ignored my requests and didn't bring me what I wanted. The nearest store is at least a 15-minute walk away. It's a bit confusing at first, but after a few days you get used to it. Overall, I'm happy with my stay.

Good service and excellent location. However, the room did not provide bottled drinking water, which we believe should be included for guests’ hygiene and convenience. The bathroom was also very narrow, causing water to spill onto the floor after showering. Although I reported the issue to the front desk, the only assistance provided was extra floor mats to manage the water. A more practical solution would have improved the overall experience.

staff were really lovely and polite, they upgraded us to a deluxe room! its a 10min walk from the station and not fully sheltered. with a car its fine, just a little hard to find free parking. the bathroom was really bad for 4 star standards... the shower sprayed everywhere but me and the temperature fluctuated often. the bathtub was nice but the hot water wasnt really hot either, and theres no shower head. we only stayed 2 nights so it was not so bad for us.