Cari Hotel 4-Bintang di Perth

This hotel should be better than it is due to what seems like a staff shortage. The beds and the room was fine but a minimum of staff was evident so service struggled. If the intention is to economise then they will not survive. I was instructed to leave the car in the adjacent carpark and was left to struggle with our luggage to the hotel where we loaded our own carriage to take to our room, all this in clear view of other staff. Where was the concierge. We had a drink at the quite busy bar and while waiting for service, we could clearly see that there was no concierge on duty. The carriage we used was left in the hall way until we checked out. Now, if you like Indian food you'll love this place. Trouble is if you don't, go elsewhere. I think a restaurant should be more flexible with their menu.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

We upgraded to an executive room, which was very comfortable. We could not get near enough to the hotel on arrival to park and check in. There is a small very narrow lane way that runs from Wellington St to Murray St with no indication of which way the traffic flows. We parked up eventually on Murray St in a multi storey and fortunately our one suit case was easily wheeled the 100 metres or so to the hotel. The hotel info was all available on the room tv screen. I checked breakfast times and saw it was served up to 10-30 am on a weekend. Next morning we arrived at breakfast at 9-45 am. The waiter looked somewhat taken aback. There was only enough orange juice for 1 person, the tank on the tea maker was dry, there was no butter or bacon. The water tank was refilled, butter produced. The chef lifted the lid of the scrambled eggs and they looked disgusting. I asked the waiter if we could have a fried egg. He had to go find the chef. He cooked the eggs, burnt on the bottom runny white on the top. My breakfast at a cost of $30 consisted of one slice of toast 3 mushrooms, half a scoop of congealed baked beans and half of a very sad looking tomato, plus the delicious burnt egg, one cup of black tea. I heard the waiter and chef grumbling together about breakfast times and their attitude prevented me from complaining and asking for fresh food. It transpired that breakfast time had been changed to finish at 10am. The receptionist enlightened me as we checked out next day. There was still a sign on reception saying that breakfast on a weekend lasted until 10 -30am. Needless to say we breakfasted elsewhere next day. It's a soul less hotel, with about as much vibe as a grave yard. We used the fantastic bar of the new Novotel directly behind Rydges. I also found we could have stayed there at a cheaper rate! Will not be returning.

I stayed a night at the European Hotel in April 2023. Picked it from the many hotels I researched because it looked quaint and unique, and not like a cookie cutter modern hotel, and was so happy that it lived up to my expectations. I arrived early and was greeted pleasantly by the reception staff who arrived at about the same time as me. Was allowed to leave my luggage in a locked luggage room, and to use an upstairs bathroom to have a quick wash up after my flight, before setting out to explore Perth. There is no one manning the reception or entrance after 7pm or so (I think that is the time but I could be mis-remembering), so I was given a key to let myself in should I arrive back at the hotel later than that. That made it feel personal, as though you were being given the house keys! Sadly the famous Miss Maud's Cafe is no longer there, but there was a pleasant little cafe attached to the lobby where I had a hot coffee and sandwich. The hotel's location is very central, I was able to walk to the WA Visitor Center to get more info about what to do in Perth, and after a long day exploring, got one of the CAT buses which dropped me off about 5 to 10 minutes walk away. The room, a single, was small but perfectly adequate, with a clean bathroom and lots of hot water. The only not-so-nice-thing was that there was no view, there was just a small window quite high up which looked at another block. But for somewhere just to clean up and rest, it was more than enough. Would recommend staying here if you are not into those modern, perfect but rather characterless hotels, and would like to be in a very accessible area.

I really don’t like writing bad reviews but this place just doesn’t deserve a great rating. The location is good and the rooms a big. I did get an upgrade to a suite, but everything is very dated. On my window, they had masking tape which I suspect was to avoid wind whistling through. That’s not a really great look though. Check in was a disaster. Admittedly it was Friday evening and there was a lot of people arriving for the weekend, but clearly they weren’t planning their staff needs properly and it was ridiculous. Not only that, but their EFTPOS machine was not working so you had to fill-in a paper sheet. I get technology goes down, but honestly that was just bad. To be fair I was not feeling well when I arrived, so the whole thing just seemed a lot worse than it probably was and the staff were actually quite nice, despite the fact that they were clueless. I had sent a message to the hotel prior to arriving with a couple of specific requests, which they did the absolute opposite of which just made me laugh. They weren’t a big deal, but it’s the little things that count, especially when you’re a diamond member of their loyalty program. I think the place just needs a freshen up and the staff need to get plugged in. I wasn’t actually going to even write a review, but what pushed me over the edge was when I turned on the shower and watched a whole pile of hair swirling around in the bottom of the shower stall.

Lokasi bersebelahan kedai Apple di Perth. Bagus dan tengah. Berhampiran dengan kawasan cbd membeli-belah dan berhampiran dengan pasar raya Woolworths dan Coles di Raine Square. Menggunakannya sebagai pangkalan untuk menerokai Perth betul-betul di sebelah.wesley church yang merupakan tanda tempat yang bagus berhampiran dengan hotel. Tempat letak kereta adalah sukar walaupun dan mahal. Bilik itu sangat bersih dan indah tetapi anda perlu meminta perkara seperti berus gigi dan pencukur yang dihantar ke pintu. Kakitangan yang sopan sentiasa baik dan membantu serta tidak sabar untuk menggembirakan. Saya diberi daftar keluar lewat yang banyak. Wanita pembersih juga sangat baik. Satu isu ialah bilik saya jauh dari lobi lif. Seperkara lagi dispenser air terletak di sebelah tong sampah terbuka dan kadangkala saya dapat melihat lalat berlegar berhampiran tong sambil mengisi watet saya dengan tergesa-gesa di sebelahnya. Secara keseluruhan saya menikmati penginapan saya di sana.

Stayed here as a couple for 4 nights. Had high expectations for this hotel considering the high price level. Well located hotel right in the center of Perth. Walking distance to most things. Kitchen and a washing machine. Less good check in experience on the night between 28 to 29 Feb at 2 am when a male receptionist took 45 minutes to arrange a room for us. We ended up getting room 802 which was supposed to be one of their best. However, we had to pay for the upgrade even though we have free upgrade as a bonus on our booking as ******* gold members. The room is designed as an office. Very impersonal decor. Windows that are too high to see out and that could not be opened. The cleaning was inadequate as we found forgotten pens and sweets under the sofa cushions, as well as long hairs in the bathroom. The cleaning lady also entered the room even though we put a do not disturb sign on the door. Very responsive between the rooms. Woke up to the neighbors ML. Not nice to have to listen to this. Also experienced that several women who did not live at the hotel came to visit the different men who lived next door to us. Gave us a bad feeling. A less good experience at this hotel. Not recommended for tourists, only for business travelers. Missed TLC a lot.

3rd stay here over last 6 or so months. I don't know, but it seems a bit less attractive to stay here now. The room is essentially minimalist but perfectly acceptable. Room was very noisy on level one next to an equipment room, but the rate I paid was good so I have no complaints on that. The really big issue was the clearly misleading marketing in the lifts. It advertised a breakfast deal for $20, but when I rang to book breakfast the receptionist had to check with someone and recieved a short reply ”you have buy for every night of your stay”. ie 5 breakfasts. The really great thing about this hotel is breakfast and more from 6am at the Dome, a west Australian cafe chain out the front two right turns, next corner. Unsure if I'll return to this hotel. For me now it's in thumbs down territory, primarily for the deception where it matters muchly, the stomach ransomed to the pocket.

We stayed for 8 days and truly enjoyed our stay. Respnsive housekeeping service, clean room with nice waterfront view plus a good location very near Elizabeth Quay. The F&B Manager, Trung had been very hospitable and friendly during our daily hotel breakfast sessions. One suggestion is to have more variety in food choices for occupants on longer stays.

We wanted accommodation close to the Arena and this was perfect. The staff, cleanliness, breakfast, accessible bathroom, were all great. Shame about the comfort level of the bed and couch. The bed rolled into the middle big time and was very low. The couch was extremely low making it unusable for a person especially with a disability. They had obviously not thought about this aspect of useability only the bathroom to make it an accessible rating. We would stay again but not in that room and we would enquire about the comfort of the furniture.