Hotel Perth dengan Kolam Renang

Great location in Perth CBD Staff is amazing friendly kind ever! The room view was incredible and clean and tidy. Definitely Im coming back to this hotel as everything is perfect to stay in city.

M husband and I stayed here for our 1st wedding anniversary and have had the best time! We got a bottle of sparkling wine once we had settled into our room. The bed is very comfortable, we love the slippers and the room service came quicker than we expected and was delicious with a generous serving. The buffet breakfast was included in the deal we got and was incredible! A highlight for me was the fresh fruit/ veggie juice we could make for ourselves!! The pastries were delectable and the fresh baked sourdough was still warm!! 😍 We will be staying here again and longer next time!!!

Really enjoyed the hotel, we booked here as we had stayed at the vibe hotel in Adelaide . All very good except , breakfast in Perth advertises fruit juice it’s not it’s a surgery drink, yuk !! We were. Checked by a lovely lady, all good until I turned the lights on in the bathroom, lights were flashing, like strobe lights. Maintenance man came and said need an electrician which could be a few days., the lady who checked us in said we could change rooms , we decided to do so but went out for a walk first. On our return she was off duty and a male who was on was very rude he kept Insisting we didn’t need to change rooms the flashing light could be switched off as on a separate switch. I suggested the flashing lights could cause an epileptic fit. He kept insisting all the rooms had the same fault and he would take us to the room to show us how to get round the problem. I insisted on changing rooms because I could turn the wrong g light on in the dark. He then found a room but said he would go and check the room to see if that had flashing lights. We changed rooms but it was unpleasant and uncalled for , not good customer service!!! And spoiled our stay , after that if he was on reception we avoided him.all other staff were fabulous.

Crown Promendade needs an upgrade. Have stayed there many times but this time is bad. The mattress is old soft and gives me a backache over 4 nights. Didn’t have a good sleep at all especially the last 2 nights. Cost cutting is crazy. No complimentary bottle of mineral water and even cut on disposable toothbrush set unless you ask for it. It’s outrageous to see people carrying bottles of mineral water that they have bought from supermarket back to Crown room These are not what I expect from a Crown brand

Stayed a few times and never disappoints. The layout of the rooms and how dark makes for the best nights sleep as well as how big and comfortable the beds are.

A pair of room slippers should be provided as the room was aged with very old carpet. The bathtub looks worn and water will seep onto the bathroom floor during bathing. Only 2 bottles of water was provided throughout my many days of stay (understood is the stupid rule of only 2 btls per stay, so stay 1 day 2 btls, 10 days also 2 btls). Saving grace the front desk girl was very friendly and patient.

We enjoyed a family overnight stay to celebrate a birthday. The location is convenient, and we appreciated the hotel’s facilities. However, there were a couple of aspects that detracted from the experience. I was genuinely surprised that there wasn’t even a complimentary bottle of water provided in the room. Having stayed in many hotels, both within Australia and internationally, I have never experienced a hotel that didn’t provide complimentary drinking water as a basic amenity. It’s a small gesture, but one that makes guests feel welcomed and cared for. Unfortunately, the service at the Atrium also fell below expectations. It took quite a while for staff to take our drink orders after we were seated, and when the drinks did arrive, they came out individually over an extended period rather than together. This wasn’t the level of service I would expect from a hotel of this calibre. More broadly, I found the overall customer service lacking. Having stayed in a range of prestige hotels around the world, I’ve come to expect staff to acknowledge guests with a smile or greeting, or simply pause to allow guests to pass in hallways. These may seem like small courtesies, but they are what distinguish exceptional hospitality from average service. During our overnight stay, I didn’t experience these simple gestures once, which made the service feel impersonal and not particularly guest-focused. Overall, while we enjoyed the facilities and location, the level of hospitality did not match what I would expect from a premium hotel experience.

We booked it to catch a complimentary shuttle bus for an early flight next morning. Only afterwards did we find out its not available on the weekend. It was also noisy during the night from revellers but it was a Friday night. Will not come again even for the great location. Also looking in part a but tired but could accept for the convenience to airport.

Beautiful hotel in the heart of Fremantle. I advised the office when I booked it was mine and my partners anniversary. We arrived to a lovely bottle of Prosecco and a beautiful handwritten card! The only complaint I have is the abysmal breakfast. $72 for 2 people. Hot food was luke warm at best, the scrambled eggs were sloppy. Tried to eat but ended up not being able to stomach it. Really disappointing end to a wonderful stay.

staff were really lovely and polite, they upgraded us to a deluxe room! its a 10min walk from the station and not fully sheltered. with a car its fine, just a little hard to find free parking. the bathroom was really bad for 4 star standards... the shower sprayed everywhere but me and the temperature fluctuated often. the bathtub was nice but the hot water wasnt really hot either, and theres no shower head. we only stayed 2 nights so it was not so bad for us.