Hotel Lugano dengan Bar

Sensationelle Lage, aufmerksame empfangspersonal…. So wie man sich es auch erwarten kann, in einem 5 Stern Hotel. Pianobar und Restaurant entsprechen dem Niveau. Spa ist nur auf Reservation und beschränkt benutzbar….. was enttäuscht….auch das man sich zur frische Luft ergeben kann ist negativ. Fitnessraum ist im Nachbar/ Partner Hotel und ist mit Basic Geräte bestückt….. ist auch fraglich! Aber ein Instruktor ist meisten vor Ort! Die Zimmer sind geräumig und gut bestückt, die Aussicht traumhaft……

Отличный сервис! Прекрасное lido! Но спрашивайте номер в основном здании!

We love our stay at Hotel Federale Lugano. The receptionists are very helpful. They even printed us the schedule of buses and helped planning our itineraries to Menagio - Varenna. The breakfast staff was very nice and warm. On the easter day, they gave us Easter bunny chocolate and wishes us happy Easter. Every morning the staff will also make a smile face on our coffee. Thank you for making our trip memorable! Location: next to the train station and beautiful cathedral!

酒店位置很好，就在湖邊。有行李的話，最好從火車站直接坐4路車到酒店，因為火車站在山頂，走650米下坡到山腳是酒店。 酒店前台工作人員特別好，很熱情有很周到，重點是男生很帥、女生很漂亮。 入住後問記得酒店前台要免費的公交卡，因為他們要登記訊息打印，然後就可以隨便坐公交了。 酒店早餐不錯，尤其是靠窗的位置，對着湖邊很愜意. 在盧加諾這麼美的環境下，在湖邊散散步、跟着鬆弛的人們享受陽光、入住這麼歷史悠久又好的酒店，遇見這麼美好的人，的確是很棒的體驗。

Enttäuschender Aufenthalt – keine Empfehlung Wir haben ein Premium Suite für zwei Personen gebucht, doch im Zimmer waren Handtücher und andere Utensilien nur für eine Person vorbereitet. Als wir das abends beim Personal meldeten, reagierte man genervt – es wurde lediglich nur die Bademäntel nachgereicht. Am nächsten Tag, nachdem Aufräumen durch Housekeeping fehlten die Handtücher für die zweite Person immer noch. Erst nach der dritten Beschwerde wurde das Nötige gebracht – ohne jegliche Entschuldigung! Das Personal wirkt insgesamt genervt, unaufmerksam und unfreundlich. Einzig die Lage des Hotels ist positiv zu bewerten – sonst kann ich leider nur abraten.

Замечательный отель в нескольких минутах ходьбы от вокзала. Красивая зеленая территория с пальмами и чудесный открытый бассейн. Разнообразный завтрак. В следующий раз остановлюсь в нём же.

這酒店沒電梯，搬行李上去老費勁了，不推薦，距離市中心也遠，家庭房就是一個閣樓，在4層，簡直了，反正行李多的人慎重

Review Mixed feelings I stayed on a weekend solo trip whilst working elsewhere in Switzerland, and have mixed feelings about this hotel. I booked this on the basis of the rave reviews on here, which I don’t really now understand - it’s fine but not great in my view. What’s good: - Beautiful public areas in the main building - Spa, pool & sun terrace have great furnishings, very comfortable and a stunning view of the lake - Breakfast buffet is excellent quality & included in room rate. Probably the nicest croissant ever. The staff kindly opened the terrace for me (it was 18 degrees & very sunny) - Some of the staff were kind and helpful, particularly at the reception & the spa desk - Very comfortable beds, lovely linen & towels - good night’s sleep! - Nice location, a little out of the main town (15 mins walk around the lake) so peaceful & quiet - Free shuttle to Lugano train station is a nice extra, although the public bus is very convenient Less good - My room was in an ugly 1970s building with a view of the carpark. I didn’t expect a lake view (it was an additional 200 CHF per night) but this was not exactly a “garden view” as described - The room & bathroom was cluttered with random stuff- promotional booklets, mini bar snacks, bottles of toiletries - there was no space to stand even a wash bag in the bathroom. There were 4 bottles of products balanced on the edge of the bath. Please wall mount the bottles & tidy up! - I asked to borrow an iron - the one they bought had a European plug & all the in-room plugs are Swiss, so it was unusable. I don’t expect everyone to speak perfect English but even google translate could not get me a working iron! I fail to understand why you’d not have the right iron plug for the hotel sockets… - At breakfast I was asked 3 times if they should open a parasol, I politely said “no” so the staff waited for me to go to the buffet & opened it anyway! I was cold in the shade so I just left my food, which was a disappointment - I had to ask for my free tourist card for transport & museum discounts. This should be provided to all guests, had I not been aware of it then I’d have missed out On balance, for me it was overpriced, for 450 CHF per night I will likely try somewhere else next time I come to town. Not a disaster but I feel there’s likely better choices. The Best Western next door is 1/3 of the cost…

We were given a free pass for local transportation. It was easy to move around the area.

Carino molto essenziale ,camera calda bagno accogliente.asciugamani puliti e morbidi .Colazione vista lago ,ma molto basica .macchinette per caffè e cappuccino.panino uovo sodo marmellata e cornetto succo e acqua.